The Apprentice is the "ultimate job interview" for those competing in an elimination competition for a one-year, US$250,000 contract to run one of real estate magnate Donald Trump's companies.
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00:00Previously on The Apprentice.
00:02Troy and Kwame had a bond that just couldn't be broken.
00:05Kwame and I have developed a great relationship.
00:07I've been through the woods with Kwame and I'm always going to be his friend.
00:10For their twelfth task, the teams had to rent out a luxury penthouse for one evening.
00:15This is Trump World Tower.
00:16The team that rents it out for the most money today wins.
00:20With Troy as their closer, Protege had their doubts.
00:2338.5 makes it yours.
00:25Troy's technique was to steamroll them, creating false urgency on the deal.
00:28I think I'm being hustled. I'm going to have to pass.
00:31At the last minute, Versacorp received an offer.
00:34I really thought even getting a deal was going to be impossible.
00:37Job well done, Freddie.
00:39And Versacorp's lease was enough to beat Protege.
00:42For Versacorp, we have a lease agreement for $40,000.
00:48For their reward, Nick and Amy enjoyed a romantic getaway and were joined by some very unexpected guests.
00:54Amy started screaming. For some reason, I have no idea.
00:57I didn't know it was her sister.
00:58And then my dad comes in second. I mean, it was crazy.
01:01You do look cute together.
01:03You do.
01:05Troy brought Kwame into the boardroom.
01:07Keep it real, man.
01:09Where the two friends were forced to say goodbye.
01:12So it comes down to Kwame, who has been chosen as project manager three times, but never really led.
01:18And Troy.
01:19There's no question in my mind that you are a loose cannon.
01:23And I have to say, you're fired.
01:28Four candidates are left.
01:30Who will be fired this week?
01:57Dollar bill, y'all.
02:27It was just very...
02:52There he is.
02:54Everything I do from now on is dedicated to Troy.
02:58Why? What happened?
02:59What happened?
03:00No, I mean, it was mano a mano.
03:02I mean, respect.
03:04I mean, I didn't want to see him go.
03:05He didn't want to see me go.
03:07Wow.
03:09Very tough in there.
03:11Very tough.
03:12Welcome back.
03:13At this point, I'm doing it for Troy.
03:15I mean, that was...
03:16That's my boy.
03:17And even though I've only known him for a short amount of time, I know that there's a true friendship there.
03:22I wanted to go into this final competition versus him, not without him.
03:31So that's it.
03:33Final four.
03:53Hi.
03:54It's Robin from Mr. Trump's office.
03:56He wants you to meet him at the Esquire suite in Trump World Tower at 9 a.m.
04:01Okay, thank you.
04:23No matter what happens, we made it down to the wire, you know?
04:25This is it.
04:42Come in.
04:53Come in.
05:01Good morning.
05:03Welcome to the Esquire suite at Trump World Tower.
05:07This is a suite that was designed and built by Esquire magazine, and it is truly spectacular.
05:15If you really turn out to be a success, someday you'll live in a place like this.
05:20Amy, Nick, Bill, Kwame, you're the final four, so you should be very proud of yourselves.
05:27You've done an amazing job.
05:30You've met George.
05:31You've met Carolyn.
05:33Now you're going to meet four more people that work for me.
05:36Norma Fodera, who's my executive assistant.
05:39Alan Weisselberg, my chief financial officer.
05:42Charlie Reese, who does a terrific job on acquisitions.
05:46Tom Downing, who's the head of Trump International Hotel and Tower.
05:50During the day, you're going to be interviewed by these four people.
05:55They're going to come back to me with recommendations.
05:59At the end of this day, two of you are going to be fired.
06:02You're gone.
06:04You're going to be left with two people, so you better do a good job with your interviews.
06:09These are four of my most trusted advisors.
06:12Together, they have a combined service of over 75 years, and they've helped me create a multibillion-dollar empire.
06:19Their recommendations will be critical to my final decision because, ultimately, you'll be working with them.
06:26Have fun. Go ahead out.
06:37I'm happy it's gotten down to this and it's no lemonade stands anymore.
06:41I mean, this is what it's all about.
06:43Can you hang and bang with the heavy hitters in the Trump Organization?
06:47Can you sell them on why they should basically hire you?
06:53Hello. How are you?
06:54Hi there. Good morning.
06:55Good. Nice to meet you. Kwame.
06:57Hi, Kwame. How are you?
06:58All right. Have a seat.
07:00I've heard it through the grapevine that sometimes your energy level isn't always where it should be.
07:05Do you feel that way?
07:06No, I feel like I wear my energy different than others.
07:09It's just a style difference. I'm not outwardly, you know—
07:13You've been around Donald for 12 weeks now.
07:14Yes.
07:15If he is an energy-level-type person, then wouldn't he perceive you as being somebody who's not out there pushing hard?
07:21Amy, you're pretty familiar with the organization right now, and I'd like to hear your description of the organization.
07:27I have read quite a bit on Mr. Trump, and I think the value that I can bring is, I think, real estate—
07:31No, I didn't ask you about the value.
07:32Okay.
07:33I just want to know about how you feel the organization works.
07:36I think people that can be a devil's advocate and say,
07:38Charlie, I think that's a bad idea, and here's why—
07:41How would you know it's a bad idea? Do you have a sense of construction?
07:43Not from—No, I don't have a sense of construction, but I think—
07:46And what are you going to do when you're managing a construction schedule
07:49and some grisly, dull contractor just says,
07:52Lady, you don't know what you're talking about.
07:55Sometimes I'm never satisfied.
07:57And some people will view this as a positive, but it can be a curse.
08:01I disagree with you, because I think that's a strength.
08:04You do?
08:05If you're never satisfied, then that means you're always striving for more.
08:09And there's always something up there that's better.
08:12Well, I still don't think you've told me a real weakness.
08:14Okay. Well, that's one.
08:16So that's not a weakness?
08:17No.
08:18I'm well-spoken, I'm smart, and I have an effect on people that's positive.
08:23What are you going to bring to the table other than your charisma?
08:26What's going to make me want to say, hey, this is the guy I want to work with?
08:29You have to perform.
08:31And they were firing some tough questions at us,
08:33and I don't know if everybody could handle it.
08:36What do you do on day one?
08:38Introduce myself and present a vision for the organization.
08:43And you'll be able to do that on day one,
08:45without even knowing the first thing about this entity?
08:47You know, obviously, you've been getting by on your instincts.
08:49Sure as hell not getting by on your education.
08:51Whoa, whoa, whoa, my education? I'm proud of my education.
08:54Would you have a problem hiring women yourself?
08:56No, not at all.
08:57I got my job to do. I got no time to teach you anything.
08:59Come on, learn by yourself.
09:00With a family, mortgage, car loans, kids to raise.
09:03Why should I do for him?
09:05Because they're going to say, hey, he's the new hotshot.
09:07Do you consider yourself a loyal employee?
09:09And how you are perceived by Donald Trump.
09:11Everybody here is very stressed.
09:13What do you think their perception is of why you're here?
09:15Because I sure as hell can't figure it out.
09:17Thank you for your time.
09:22I don't think any of the interviews were easy.
09:24They were tough questions.
09:25If you came in there unprepared and you didn't give them quality answers,
09:29I think it would have been a catastrophe.
09:31I don't even remember what it was, but I'm like, I'm not making any sense.
09:34So hopefully it's the quality of how I deliver it and not what I say.
09:39I honestly can say this is the first time that I don't know if I'll make the cut.
09:43Because I think we're all qualified.
09:45I think that it just depends upon what skill set Mr. Trump and his advisors are looking for.
09:51And that's the big unknown.
09:54So look, we're going to be firing two people.
09:57You spent an entire day with them.
09:59Norma, what do you think?
10:01Who are you most impressed with?
10:02Bill.
10:03He's solid.
10:04I like what he said.
10:05I like the way he did things and spoke about things.
10:08I thought he was good.
10:09I liked him a lot.
10:10All right.
10:11Charlie.
10:12Bill, to me, is a kind of guy who I could relate to immediately.
10:16He certainly could hit the ground running and would require very little supervision and time.
10:21Alan, what do you think of Kwame?
10:23He indicated to me that energy isn't always outward.
10:26And I said, well, this company is full of energy.
10:29And unless you portray the energy to Mr. Trump, he won't think you're sort of laid back and that won't take the-
10:35But he may be right about that.
10:36That's a very interesting statement.
10:38He may be right.
10:39I mean, we see a lot of people with a lot of energy, but it gets them nowhere.
10:42It's all wasted energy.
10:43He's got a likability about him.
10:45And in my business, if you can get an extra two or three minutes out of someone when you're sitting face-to-face with them because you're likable, that's important.
10:54I mean, Tom got me good because he was like, you know, you got to give me a reason to vouch for you with the losing record.
10:59He's like, you got a losing record.
11:00How are you going to explain that?
11:03I saw Kwame today, and he didn't look as confident as I've seen him.
11:07The same thing with Bill.
11:09This is what it's all about, performing in front of key people.
11:13Let's do this.
11:16All right.
11:17What do you think of Nick?
11:18I like Nick a lot as a person.
11:20I got to feel he's a guy with a lot of potential, but clearly is not a sharp kind of guy.
11:25Clearly doesn't present himself as an intellect.
11:27Nick, I felt, was a great person to sell a product.
11:30He comes right at you.
11:31He's in your face.
11:32But there's nothing behind that.
11:34Can't see him heading one of your companies, Mr. Trump.
11:36Can't see it.
11:37Why?
11:38Because I think he's a little bit too slick for his own good.
11:42And I honestly didn't walk away from that meeting feeling like I know him.
11:50All right.
11:51Norma, what did you think of Amy?
11:53I think she'll be getting on my nerves after a while.
11:56I think she'd like being the enthusiastic young girl with the big smile and the perfect teeth.
12:03Honestly, Mr. Trump, she irritated the hell out of me.
12:06And I sensed that there was definitely a hunger with her and a drive.
12:11But I'm not sure what her motivation is.
12:13Amy kind of reminded me of a Stepford wife.
12:16Within 15 minutes, I was dead bored with talking to her.
12:19I felt her words had no content.
12:21Her answers were basically meaningless.
12:23I would have always, in my own person, rejected that kind of personality because it's an empty personality.
12:30Wow.
12:31I didn't expect to hear that.
12:32But I trust you guys.
12:34So now I really do have a pretty good idea about what I need to do.
12:37Well, listen, thank you all very much.
12:39We appreciate it.
12:40Go back to work.
12:41OK.
12:42We're having a good year.
12:43Let's continue.
12:44OK.
13:09Robin.
13:10Let him come in, please.
13:11Right now.
13:12Right away.
13:13You can all go in now.
13:38I just want to start off by saying that this is tough.
13:41Two of you are going to be fired.
13:43Two of you are going to live for another day.
13:46And we'll see how that all works.
13:48Nick, do you think Kwame's good?
13:50He's good.
13:51He's a Harvard guy.
13:52He's very smart.
13:53Do you think he's good?
13:54George, George, let me finish.
13:57Do you think Kwame is good at leading?
14:00There's some areas of opportunity that I think he needs to work on as far as leadership goes.
14:04Kwame, would you be comfortable working for Nick?
14:07I would probably not be comfortable respecting Nick's ability as a leader.
14:10But you don't think Nick is great?
14:12I think he's good, but I don't know if he's great.
14:14Bill, if you were me, who would you get rid of if we're just choosing one?
14:18At this point, I would get rid of Nick.
14:20Why?
14:21The depth and experience isn't there.
14:22I mean, he doesn't have the diversity.
14:25But he's had experience.
14:27Right.
14:28It's strictly in his sales capacity, I think.
14:30To say that I'm just a salesman is...
14:32They seem to always say about you, you're a great salesman, and that's it.
14:37All right, Amy, who would you get rid of of these three?
14:40I would concur with Bill, and I would recommend firing Nick.
14:43Nick? Whoa.
14:45It's the end of that marriage.
14:47You're very cold.
14:49No, it's... I think...
14:50You're a cold-hearted person, Amy.
14:54Nick, has she just blown the relationship with him?
14:56Not at all.
14:57This is pretty tough.
14:58Yeah, it's hard.
14:59But I ask you to look at this specifically.
15:01Why is Trump Trump?
15:03When you walk into a room, there's a presence there.
15:05Every employee I talk to has worked for you for 10 years, 20 years, 25 years.
15:10They come to work because of you.
15:12And I believe I share those same traits.
15:14All right, Nick.
15:15All my executives and every one of your peers in this room have said you're a salesman.
15:20But not a leader.
15:22And you know it takes more than just saying you can sell yourself to run a company.
15:26You have to command the respect of the people around you.
15:31Unfortunately, I have to say, you're fired.
15:36All right.
15:37Thanks for the opportunity to compete.
15:39Thank you, Nick.
15:40And you really are outstanding.
15:41Thank you very much.
15:42I bet you are.
15:58I thought I was the best one there, but I'm 27.
16:02I don't have the work experience that Bill and Kwame and Amy do.
16:07I'm sure that played into it.
16:09I'm excited to have had this opportunity.
16:11I did my best.
16:13I went 1,000 miles an hour at 130%.
16:18I have nothing to be ashamed of and have no regrets.
16:21I went big.
16:23Unfortunately, it didn't work out this time.
16:25But sooner or later, it's all going to happen.
16:30Very simple.
16:31We're down to three.
16:32And now I have to make a decision.
16:34Amy, do you think Bill is as smart as Kwame?
16:37I think academically, Kwame would succeed more.
16:43I disagree with that.
16:44But I do think that...
16:45Why do you disagree?
16:46I graduated from Loyola Cum Laude.
16:48I could have gone to any business school or any law school I wanted.
16:51I chose a different path.
16:52I chose to go out and create my own business and take control of my own destiny.
16:56And just because I chose a different path doesn't necessarily mean I'm any less intelligent than anyone at this table.
17:02I totally agree with that.
17:03It seems to me that Amy has more energy than both of you guys.
17:07I respectfully disagree.
17:09I think she channels her energy in a different way.
17:12And she verbalizes her energy to everyone in the room.
17:15People express themselves in different ways.
17:17Amy, let me ask you this.
17:19You have been a superstar until today.
17:22And I've had some negative statements from my own people about Amy.
17:26They didn't like her interview.
17:28And today, all of a sudden, everybody, the world seems to be crashing in.
17:32You have those days.
17:33I have those days.
17:34We all do.
17:35So what do you think I should do?
17:37I don't know.
17:38I think that the question goes back to you, Mr. Trump.
17:40It's who are you hiring?
17:41What position are you looking for?
17:43And what skills do you think we have to offer?
17:45I must say, Amy, that over the last period of weeks, long, hard weeks, you did the best in terms of action.
17:54But today, it has fallen down.
17:57Amy, all of my executives said that there's little substance behind your words.
18:02The fact of the matter is, people in my organization have to be inspired by you before you can earn their respect.
18:10It's going to be tough to bring you into the fold without that respect.
18:14And it's a tough decision.
18:16But, Amy, I have to fire you.
18:19Okay.
18:21Okay.
18:42I would have liked to have been the apprentice, but I think there's good things in store for me.
18:47I view this as a 13-week accelerated MBA.
18:53I've learned so much that I wouldn't have had the opportunity to learn had I not been selected as a candidate for the apprentice.
19:02I think what's been the greatest experience for me is learning that you can accomplish anything if you put your mind to it.
19:17Kwame, congratulations. Bill, congratulations.
19:21Not only did you perform well for the past 12 weeks, but both of you impressed all of my top executives.
19:27Now, it will come down to how well you act as an executive and how well you manage people.
19:33Go up to the suite, meet me back here tomorrow at 10 a.m. when I'll give you your final task.
19:39And it's the biggest one yet.
19:42Good luck.
20:12Nice.
20:14It's a great view, huh?
20:15It's a great view.
20:17Bill and I wound up being the final two competitors.
20:20We went up to the roof and just talked about the long, hard struggle we've been through and wished each other the best of luck and just enjoyed the view.
20:27It was a good closure for us both.
20:31Let's pop the Mo, man. It's just us.
20:36This is alright right here.
20:38Thanks, dude.
20:42It's an opportunity.
20:43Yeah.
20:44Good time.
20:47I feel that I played the game the best way I could.
20:50I haven't tried to be someone I'm not. I haven't tried to be fake.
20:54Because I wouldn't want to win that way.
20:55Because if I didn't win the game that way, it would be such a short-term gain.
20:59Because eventually, they'd find out that I wasn't the guy I said I was and I wouldn't make it.
21:05I'm glad I came out and did this journey, man.
21:07Yeah, me too.
21:08I mean, you gotta take chances, you know? That's what life's about.
21:11Big risk and big reward.
21:12Let's hope so.
21:14Just keep the faith.
21:16My mom was the first person in my family to go to college and finish.
21:20First person.
21:21My grandfather signed his name like a runaway slave with an X.
21:24Here I am, I went to Harvard Business School, my grandfather signed his name with an X.
21:27If that's not the American dream, I don't know what it is in terms of access to opportunity.
21:33May the best man win.
21:35I think we already have.
21:42The greatest thing that can happen to a businessman or a woman
21:45is to surround yourself with talented people who also happen to be loyal.
21:50You never know what makes a loyal person.
21:52And guess what?
21:53If they're not loyal to you one time, don't give them a second chance
21:56because they won't be loyal to you the next time.
21:59Hi.
22:00Morning.
22:01Morning.
22:02Morning.
22:03Morning.
22:04Morning.
22:05Morning.
22:06Morning.
22:07Morning.
22:08Morning.
22:10Morning.
22:11Morning.
22:24So here we are.
22:26Two out of 215,000, that's not bad.
22:29Now, everybody assumed that I was going to be picking a really beautiful woman, like Amy.
22:36And, hey, I'm stuck with two guys.
22:39The fact is that you guys were the best.
22:42And when it comes to business, I don't play games.
22:46Now for your final task.
22:48Each of you will oversee all of the details involved in two huge events.
22:53Bill, you'll run the Chrysler Trump Golf Tournament.
22:57In Briarcliff Manor, Trump National Golf Club.
23:00Kwame, you'll be in charge of the Jessica Simpson concert in Atlantic City at the Taj Mahal.
23:06We're going to see who does the better job at running the event.
23:10And based on your performance, only one of you will become The Apprentice.
23:15Now, you two guys, you're now bosses.
23:19You're leaders.
23:20So I'm going to bring in some people, and you're going to choose these people,
23:24and you're going to have a team, and they're going to be your employees.
23:27Because you need a team, you can't do it by yourself.
23:30So let's see how we do.
23:32Robin, let the people come in, please.
23:35Let the people come in, please.
23:36Okay.
23:38You can go in now.
23:50Long time no see.
23:51Wow.
23:53Look at this, huh?
23:55Hey, how you doing?
23:57See the way they're kissing your ass already?
24:00That's what happens when you're a boss.
24:02Okay.
24:03So now you guys have to pick the staff that you think will help you succeed.
24:07Bill, it's your shot.
24:08Go ahead, pick.
24:10Amy's always made me elevate my game,
24:12and I've risen to the challenge when she's been on my team,
24:15so I'm going to pick Amy.
24:16That's not a bad pick.
24:17Kwame, go ahead.
24:18I'm going to pick my main man in combat, Troy McClane.
24:21Ah, Troy.
24:23All right, Bill.
24:24I'm going to pick Katrina.
24:25Katrina, okay.
24:26Very good.
24:27I'm going to pick Omarosa.
24:28Very good.
24:30I'm going to take Nick.
24:31Okay.
24:32I will take Heidi.
24:33Very good.
24:34Okay, line up your teams.
24:36Stand behind your leader.
24:39Don't forget, you folks are now the employees,
24:42and these are your bosses.
24:44So, employees, go downstairs.
24:47Bosses, go get your things.
24:49You'll meet your employees later.
24:51Kwame, Bill, as executives,
24:53you'll each be driven to your destination by private limo.
24:58Here are your instructions.
25:01Good luck.
25:03Do well.
25:04Get out of here.
25:17Mr. Trump gave us a choice of people to build our team,
25:19and funny enough, we wound up picking the exact same people
25:22as the teams were before.
25:24So, basically, it was myself, Omarosa, Troy, and Heidi.
25:28Best of luck to you, man.
25:29You've come a long way.
25:30All right.
25:31Versus Bill, Amy, Nick, and Katrina.
25:34It was definitely larger than life.
25:36You know, our employees are in their own SUV,
25:39and we are in our own chauffeured town car.
25:41Feels cool.
25:48I was trying to map out where I wanted to deploy all of my team,
25:52so as soon as you get down to Atlantic City,
25:54you hit the ground running and start planning.
25:56And then on meet and greet, Heidi, you wanted to be in front of people?
25:59Yes.
26:00There we are.
26:01I wanted Troy to manage promotion and all the elements of that.
26:04Under logistics, Omarosa would be strong there.
26:07Oh, completely.
26:08But we've got to make sure that you shine.
26:10I really appreciate that, and I think we're going to do this as a team.
26:13I think my leadership style is to lay out a plan
26:17and then make sure everybody's following up and executing on it,
26:19not to sit there and micromanage until everything gets done.
26:30We arrived at the country club,
26:32and I wasn't going to be able to rest until I blueprinted a plan.
26:35All right, let's get in here and rock and roll.
26:38I really felt it was important to meet with Leslie Ray,
26:40the director of sales and events.
26:42Leslie, hi, I'm Bill.
26:43Because this is what she does. She's the expert.
26:45And we immediately dove into a plan of action.
26:49Well, let's just start.
26:50Let's just divvy this up, and we're going to run with it.
26:53Work with Chrysler representative to place cars,
26:55Divvy this up, and we're going to run with it.
26:57Work with Chrysler representative to place cars,
26:59and course appropriately, and ensure correct signage.
27:01I think Nick's in charge of that, right?
27:03Yeah.
27:04Prepare and distribute gift bags to players.
27:06Katrina, that's you.
27:07Amy, you're going to handle Donald Trump.
27:09We're in a new environment. We're taking over people's office space.
27:12And my teammates are now my employees.
27:15So it was definitely a transition day.
27:18I've got a lot to prove. I want to win this thing.
27:21What do you think? Think we've got a tight plan?
27:24Nick?
27:25Yeah?
27:26I'm helping Bill out.
27:28I'm an employee.
27:30And, you know, that's great.
27:33Katrina?
27:34I'm on your team, Bill.
27:35All right, I just want to make sure we're all on the same page here, guys.
27:49What we've been told is that Jessica Simpson arrives on Friday.
27:52We've gone through our checklist, but I've got a few kind of major, broad questions.
27:57And that is, the most important one is,
27:59how do you define a successful event here at the Taj Mahal?
28:02A successful event for me is to make sure that the entertainer that comes into our building
28:06is taken care of from the minute they land to the minute they leave.
28:10That's the success for me.
28:12Okay. Thank you, guys. Appreciate it.
28:14Thanks, Mark.
28:22What kind of chicken entree would you recommend?
28:26Towards the end of the day, we finally had a chance to figure out what was left undone,
28:30figure out what we needed to pull together
28:32to start building out a plan to execute against for the next day.
28:35Everyone should include in that a list of outstanding items
28:38that they still think are relevant to their subcommittees.
28:40Like me building the breakfast.
28:42I'm Rochelle. I have a call for you.
28:44Mr. Trump?
28:45Hello?
28:47Yes.
28:49He's gone. He's gone.
28:51Can I say that again?
28:53I got a phone call in the middle of dinner from Diane,
28:55who was in charge of transportation.
28:57The pickup for what? I'm sorry.
28:59For the cast members that are coming in?
29:02I called Omarosa and told her to make sure that Jessica and her band
29:07arrive when they're supposed to arrive.
29:09This transportation has to be, you know, coordinated.
29:12Is there any way that you can go ahead and make the arrangements for the transportation?
29:16Because, unfortunately, we're sitting, like, in the middle of a...
29:20of a... okay.
29:22It's like, you know, can you take care of it? I'm having dinner.
29:25You know, I don't think things are going to go smoothly,
29:28because this is just the beginning.
29:30All righty. I'll see you tomorrow. Bye-bye.
29:38Hi.
29:40Omarosa got a phone call.
29:42We're under the assumption that it has to be task-oriented.
29:44I said, what do employees have to be loyal to if you don't have an enterprise?
29:49What was your phone call?
29:51I'm not going to have that conversation with you.
29:53And you ask.
29:54You're like, what was the phone call?
29:56Because I want to know if there's something to do with the task.
29:58I want to know about it.
29:59And she's like, well, we can't talk about it.
30:01And I asked her again.
30:02I said, well, now tell me what the phone call was about.
30:04And she just wouldn't tell me. She refused to tell us.
30:06It really was not a big deal.
30:08And I have no clue what it is.
30:11So for me it's a little, I don't want to say upsetting, but I raise an eyebrow.
30:16And I'm like, come on.
30:19You know, just tell us what it is.
30:42Okay.
30:44We essentially have an hour before our first meeting.
30:47Okay, so Omarosa.
30:49Jessica arrives here tonight at midnight.
30:52And I'd like for the whole team to be there to just greet her and say, get her settled in, make sure there's anything that she needs.
30:58So that covers logistics and talent, right?
31:00Yes.
31:02Okay.
31:04Kwame Jackson's room, how may I help you?
31:09Hi, it's Diane from entertainment. Is Kwame there?
31:11Hi, Diane, it's Omarosa. How are you?
31:13Okay, but actually we have a little problem.
31:16What's wrong?
31:17The van is still at the airport and it has the wrong information.
31:23I wanted to coordinate kind of a meeting of the minds.
31:25And that's when Omarosa got the call from Diane.
31:28And basically that call was about some wrinkle in the travel.
31:32Diane, how are you? This is Kwame Jackson.
31:34Hi, how are you?
31:35I just wanted to let you know that there was a little problem yesterday with the transportation.
31:41Okay.
31:42I tried to get in touch with Omarosa because it had to be taken care of.
31:46Okay.
31:47So I had tracked her down last night and she was having dinner actually.
31:53Okay.
31:54Can you hang on one second?
31:55Yeah.
31:56She said she tried to get in touch with you last night.
31:59Sorry.
32:00So I did happen to secure a van to be there in the morning to pick up Jessica Simpson's van.
32:07The van is still there at the airport now.
32:10But we don't know where anybody is.
32:12Okay, and let me just get this story straight.
32:14You gave Omarosa a call last night at dinner about this issue?
32:18Mm-hmm.
32:19Okay, hold on one second.
32:20Great.
32:21Diane?
32:22Yeah.
32:23Hi, I don't understand what the misunderstanding is.
32:25What do you mean you don't understand what the misunderstanding is?
32:27I don't understand what the misunderstanding is.
32:29You need to find out what the right flights are and what time these people are going to be arriving.
32:34Oh, you know what, Diane?
32:35I'll call you right back.
32:36I need to call Joe.
32:41So what was the call about?
32:42Was the call about logistics?
32:43No, I called her before we ever went to dinner.
32:46No, I had Mark Anthony.
32:47What do you mean?
32:48You got a call at Mark Anthony at the table.
32:50She says that's when she called you and talked to you about something.
32:52But I didn't get her when they called me at Mark Anthony.
32:54They just told me I needed to call back the office.
32:56She had already left.
32:57So that's what the call was about?
32:59Yeah.
33:00So why didn't you tell us that last night?
33:02Why couldn't I just tell you the other day?
33:04Because we asked you.
33:05I mean, honest to goodness, we did ask you last night.
33:07We said, what's the call about?
33:09And you said it was nothing.
33:11But I was just curious.
33:12No, the call was just to call her.
33:14So there was no emergency or some major phone call.
33:17I mean, she just left a message to call.
33:20I'm just used to dealing with really competent people.
33:23So if you say you're going to do something, it gets handled.
33:26And it's rare that, you know, in my experience, that folks just totally drop the ball.
33:32Hey, Diane, it's Kwame.
33:33I wanted to apologize for the snafu.
33:35If I'm running the show, I would fire people who weren't competent and get competent people.
33:39But I didn't have the luxury of doing that.
33:41Okay, sorry about the confusion.
33:43Take care.
33:45That's just silly.
33:46If you see one of your employees doing something that you don't approve of,
33:49you really have to confront it, and you've got to resolve it quickly.
33:52Because if you don't, then it's just going to lead to more problems in the future.
33:54And I thought that Kwame sometimes just let things slide
33:57because he doesn't want to really get into a conflict.
34:01And you really can't do that as an executive.
34:04The van's got their own transportation.
34:07Not good.
34:08Hi, it's Diane.
34:10You want to tell John he can bring the van home?
34:14Mm-hmm.
34:22Okay.
34:29Someone's storing stuff in my garage.
34:31I've got two appointments.
34:33I can't. It's not a storage facility.
34:35And one, I can't be responsible for it.
34:37Okay.
34:39Well, Bill is running the event.
34:42Bill?
34:43I'm going to put you home one more second.
34:44I just found out from our golf staff about the inventory for the goodie bags.
34:51They're down in the model home in the garage.
34:54This isn't the first time that that space has been used for storage.
34:56No, no, no, no.
34:57It is the first time.
34:58No, it was the first time except for this event.
35:01So there was products already in there, and all I did was add some products to it.
35:05That doesn't seem unreasonable to me.
35:07But did you get approval to use the model home?
35:10You know, just get the manager's approval before you use their space.
35:14It's just considerate.
35:15Leslie, I don't think, has a clue about what I'm capable of doing.
35:19She just assumed that I was an utter, you know, moron.
35:24Okay, that's cool. We're good. We're good. We're good.
35:26Sorry about that.
35:28I know what I'm doing. I mean, I've done it for eight years, and I've built very, very successful companies.
35:34I'm not some rookie that, you know, can't walk and chew gum at the same time.
35:39Maybe we can, I don't know if that would be an interest to you.
35:49Okay.
35:59You've got to be kidding. This many boxes?
36:05Oh, my God.
36:08I feel like we've displaced Leslie.
36:10But you know what? I'm not going to worry about what Leslie thinks because what Leslie thinks is irrelevant.
36:14I mean, I hate to be a b****, but I've got a job to do tomorrow, and I've got to get it done.
36:18This is a lot of stuff.
36:41We're back to the casino?
36:42Yeah.
36:43You can sit wherever you're comfortable.
36:45Right now, we are at dinner with Jessica Simpson's father, Joe Simpson, who is also her manager.
36:50I think it will be, like, I'm definitely excited for the show.
36:53Absolutely.
36:54I am actually going to go and meet with Mark and the rest of the band and just make sure all logistics are taken care of.
36:59But we have to promise to do a ring check.
37:01Absolutely.
37:02Okay.
37:03So nice to meet you tonight.
37:04What time does Jessica come in? 10.30?
37:069.30 in Philly, which is probably here at 11.30 at midnight.
37:10I went out in the middle of dinner to arrange for Jessica's arrival.
37:13When I returned to the office, I received a forensic call from Diane.
37:19Okay, there's no luggage there at all?
37:22Diane informed us that Jessica Simpson was missing, that the driver was standing at her terminal, and there was no luggage for her.
37:29There was no record of her.
37:31Okay.
37:32Okay, let me just call you right back.
37:36I'll have an espresso.
37:37I like coffee.
37:39I'll have the creme brulee, too.
37:41Tommy is currently having a wonderful meal.
37:43Let's see what he thinks about the missing rock star.
37:46Hello.
37:47Hi.
37:48I'm Arisa.
37:49Go ahead.
37:50We have a small issue.
37:52Alright.
37:53Jessica is lost.
37:55Okay.
37:56The driver is there, her bags are not there.
37:59Everybody has come and gone.
38:01She is not there.
38:02Okay.
38:03So I need for you to report to the office so that we can find her as soon as possible.
38:06Okay.
38:08She'll be okay.
38:09She'll be alright.
38:11I think she'll be just fine.
38:13It's important to maintain a certain amount of composure, to project confidence and to project organization,
38:18so that people can know that this guy makes us feel calm and he's got the situation under control, even if that's not the case.
38:25You know, never let him see you sweat.
38:28Let's debrief in our sweat box here.
38:31From a logistic standpoint, we are so sloppy right now, Tommy.
38:34I'm sitting here making s*** up.
38:36It's not us anymore.
38:37It's you, baby.
38:38Yeah.
38:39In the real world, I would never hire Omarosa because Omarosa's job was to be in charge of those flights.
38:44I assumed that, you know, she could do that job.
38:47And so maybe that was the wrong assumption.
38:49Okay, what do you need?
38:50I really need to know what you need.
38:51I'm not going to leave Joe at the dinner table alone.
38:53Go ahead and attend to Joe.
38:54What do you need?
38:55Do you want me to help you and he can delegate it out?
38:57No, it's cool.
38:58Do your thing, brother.
38:59Okay.
39:00So, whatever.
39:01Okay.
39:02Great.
39:04Yep.
39:06I was a little baffled by Kwame's reaction.
39:08He was just like, oh, wow.
39:09It's not the fact that this happened.
39:11It's how he handles it.
39:12He needs to be very concerned.
39:14He needs to feign concern, even if he's not.
39:17This is one of those real tests.
39:19Kwame was not hands-on.
39:22It turned out to be a huge, huge disaster.
39:26Go ahead and recite that number.
39:27Jessica's mom is at the airport.
39:29We started to coordinate a frantic search effort to find Jessica Simpson.
39:35I'm just checking on the status of Delta Flight 1016.
39:39Hi, Diane?
39:40Yes?
39:41Hi, is the driver still at the airport?
39:43Uh, yeah.
39:44Did he get her?
39:45No.
39:51Oh, my God.
39:52I've done everything I could think of.
39:54How do you lose a rock star?
40:05Stay tuned for scenes from our next episode.
40:11For more information, go to NBC.com.
40:14This is a 13-week job interview.
40:17This is not a game.
40:19This is business.
40:20This is real-life stuff.
40:22People can really relate to this because everyone, at some point, has been hired.
40:27Everyone, at some point, has been fired.
40:31Somebody's going to be working for me for a period of at least a year,
40:35and I want to make sure I pick the right person.
40:37They're all winners.
40:38They're all smart.
40:39Which one's the best?
40:40Who knows?
40:41I'm doing my best to figure it out.