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00:00Previously on The Apprentice...
00:10Your task is to come up with a new, free, premium magazine.
00:14I'm the editor of Cupboard Magazine.
00:17Team leader Natasha was mad about the boys.
00:21We feature in our last magazine,
00:23How Do You Blow Your Lows, yeah?
00:25While her team tried to rein her in.
00:28Are we pitching this as raising the tone of Lerner Magazine?
00:31Not particularly, no.
00:34Aiming at the golden oldies...
00:35The old boot, or the old soak, or the old...
00:38Why don't we call it Coffin Dodger?
00:41Jim's young guns fired a blank.
00:44I present to you, hip replacement.
00:47I think I'd be laughed out the wood.
00:48And when it came to flogging ad space...
00:51We're selling it to you based on the prices listed.
00:53No negotiation on that?
00:55There are red card prices.
00:56He wouldn't budge.
00:57To be fair across the market...
00:59We're not looking for fair.
01:00In the boardroom...
01:01They wanted to buy every page.
01:03Natasha stole the headlines.
01:06That's a very, very good deal.
01:07Jim went from leader...
01:09Have you come across, Jim, as a bit of a control freak?
01:11Yes.
01:12You are what I would call a passive-aggressive.
01:15..to assassin.
01:16Who's responsible for the failure of this task?
01:18The meek little mouse, Susan, followed closely by Glenn,
01:21and followed not too far behind by Zoe.
01:23The mouse roared.
01:24I have had my own business.
01:26That is something that these two can't say for themselves.
01:29But for Glenn, the cross word.
01:31I have never yet come across an engineer
01:35that can turn his hands to business.
01:37You're fired.
01:39Glenn became the eighth casualty of the boardroom.
01:42Now eight remain to fight for the chance
01:45to become Lord Sugar's business partner.
01:57PHONE RINGS
01:59Hello?
02:00Lord Sugar would like to meet you at St Pancras International.
02:03Please pack an overnight bag and bring your passport.
02:06The cars will be with you in 30 minutes.
02:09Guys, St Pancras International.
02:12Do you reckon we're going away?
02:14Do you think?
02:15You're a star, yeah.
02:16Very nice.
02:22Paris, Brussels.
02:24What do you think?
02:26Shit.
02:38Who hasn't been project manager?
02:40Tom.
02:42Has anyone else not been project manager yet?
02:45No, it's just you, Tom.
02:47Oh, yeah.
02:48Yeah.
02:50Who speaks French?
02:52I speak a little bit.
02:55I used to be able to speak six languages.
02:57I taught myself Italian as well.
02:59French...
03:04Obviously, like, when we do work at UN level,
03:06you use a lot of the languages there,
03:08but I run a global business,
03:10so I'm looking forward to seeing what this is about.
03:18St Pancras International.
03:20Gateway to continental Europe.
03:36Good morning.
03:37Good morning, Sir.
03:39OK, well, I hope you've got your passports with you,
03:41cos we're off to Paris.
03:42And what you're going to be doing is representing
03:45some rather unique British products,
03:48which you have got to sell to French retailers.
03:53To get you started, I've laid on an appointment
03:55with a leading home shopping brand in France.
03:59But apart from that, you're on your own.
04:01You've got to find your own customers.
04:03Before you choose the products, you need to know the market.
04:06So half your team is heading to Paris right now.
04:10Tom, you know what I'm going to say to you now.
04:14You're the team leader here.
04:17I'm going to balance the team up a little bit.
04:19So, Helen, move over to Venture.
04:22Sort out amongst yourselves who's going to be the team leader.
04:26Now, here's one more thing.
04:28Each of you has got an order book.
04:31So I don't want to hear any excuses from anybody.
04:34Every one of you has got to sell something.
04:37OK, the next train leaves in 30 minutes,
04:39so I'd hurry up if I was you.
04:41Now, I don't want any new business of mine
04:43restricted to the UK market alone.
04:46So that's why I've sent this lot over to Paris
04:49to see how they can perform out of their comfort zone
04:52in a foreign country.
04:55For Venture, first job, pick a project manager.
05:00I would like to put myself forward as PM
05:02purely because my line of business,
05:03I do a lot of product selection.
05:05I know absolutely nothing about the product selection.
05:08I've never even been there.
05:09I don't even know any French people.
05:11Can't speak a word of French, apart from bonjour.
05:15Don't know French food, know nothing.
05:18So are you guys all happy for me to be project manager?
05:20100% behind, yeah. Fantastic, thank you, guys.
05:23I'm thinking you and Leon go to France.
05:25I'm really bewildered at this one.
05:27Unfortunately, I didn't take French and I don't know any,
05:29but hopefully they'll speak English.
05:31OK, ciao. We'll see you guys next time.
05:33Thank you. See you soon.
05:38Au revoir. Bye. Au revoir.
05:41To research the market, half the teams head to Paris.
05:46I'm looking forward to breakfast.
05:50While project managers stay behind to choose the products.
05:55On offer to the teams, 10 British designs not on sale in France.
06:00Ooh.
06:05Ranging from a two-euro toy...
06:07Are you supposed to catch it? Don't get it.
06:10This is really lame.
06:11..to an electric bike, retaining at 1,700 euros.
06:16I think it's quite appealing.
06:17You know what, Zoe, like, I'm trying to find products
06:19that are going to be sellable to the mass market,
06:22because I want volume.
06:25Ah! Ah!
06:27A beanbag couch that you can shake... Oh, I love it.
06:29..to reveal a hidden bed.
06:31Oh, so you shake all the beans in it.
06:35I'm pretty much kid-sized, so...
06:36There you go. Kiddy Susie. What's it like?
06:39It's all right. It's quite comfy.
06:41I'm impressed with that.
06:43I really like this.
06:44It's 325 euros.
06:49Yeah. Yeah, it's me, Bob. It's me, Bob.
06:51Right, OK, so, pop-up postcard.
06:54So it's got the seeds inside.
06:57It transforms into a bite-sized crest allotment.
07:00First impression, that's quite sweet.
07:01I don't like it. What do you think? No.
07:04No.
07:05The next one is this spider thing.
07:08A flexible gadget grip and display podium.
07:11That's quite cool. I like this.
07:13Tell me, would you pay 18 euros for it?
07:15You know what, this is a very expensive product,
07:17but I do like it. It is innovative.
07:20A teapot light.
07:22Very kind of British.
07:24140 euros.
07:26Authentic British design.
07:28I think that's a good option.
07:29I don't like it.
07:30Susan sort of rushed into the room,
07:32looked at all the products, immediately said,
07:34no, no, no, no, no, yes, yes.
07:36And that was incredibly decisive,
07:38but actually she's very immature.
07:41Are the French eco-friendly?
07:43Do the French go camping?
07:44Are the French very fond of their children?
07:47If that makes sense.
07:49I honestly know nothing about the French or their culture.
07:51You do not have to have been to France to answer the question,
07:55do the French like their children?
07:57I mean, that really is beyond stupid.
08:00Do a lot of people drive in France?
08:05I've never seen this before.
08:07Finally, a booster seat for kids.
08:10I need to grow.
08:12That folds into a backpack.
08:15That's actually quite cool.
08:16So you can pack your kid off for a lift.
08:18And by the way, there's no excuses, friends, parents,
08:21cos they've got their own booster seat on the back.
08:24Yeah, I quite like this product.
08:25Yeah, yeah.
08:26The baby seat, I think, is a great product.
08:28I've never seen it before and I think that will work well.
08:30And I think there's a massive market for it in Paris.
08:33I'd like it.
08:35Midday.
08:37One hour from Paris.
08:38There are two products that we really like.
08:40One is a child booster car seat
08:43and the other one is the child chair bed,
08:45which is essentially a beanbag.
08:48OK.
08:49She wants us to do market research,
08:51so we should call some shops that sell children's products.
08:53Yeah.
08:56Bonjour.
08:58Oh, bonjour.
08:59Erm, er...
09:01Oh, I've forgotten the English.
09:03Sorry, Jim.
09:08Erm, yes, may I help you?
09:12Hi, it's Melody.
09:13Hi there. We're just going to let you know
09:15what we think we're going to choose as our product.
09:18Yeah.
09:19The pop-up postcard.
09:20Oh, like a 3D one.
09:21OK, yeah.
09:22The teapot light.
09:24Very British, yeah.
09:26We've got the car seat rucksack.
09:29I don't know whether a rucksack would be something
09:31that would appeal to the mass market.
09:33Secondly, why would anybody want to carry the car seat
09:37in a rucksack anyway?
09:38Why wouldn't they leave it in the car?
09:40As Tom describes the products to Melody,
09:44she's crossing them off.
09:45No, I don't think that's a good one.
09:46I don't like that. I don't...
09:47She hasn't seen them.
09:49I don't know whether I personally would see common sense in that.
09:52Finally.
09:53We're now looking for you guys to do some market research
09:57completely independent of your own personal thoughts, OK?
10:02We look forward to speaking to you soon.
10:04Cool. OK.
10:05They've not chosen the right things for Paris.
10:08This isn't, like, Manchester.
10:10Yeah, exactly.
10:11So maybe we should give them a call back
10:13and tell them that we're going to Paris, not a car boot sale.
10:16Or, yeah, or up north or something.
10:20Morning. Good morning. How are you?
10:22Hi there, I'm Tom.
10:23Before the teams finalise which two products to sell,
10:26a chance to quiz the makers.
10:29Hot water in the top, squeeze.
10:31Oh, wow.
10:32And out comes a lovely stream of dark espresso.
10:35And there we have it.
10:36It's been in the market around sort of five years.
10:39It's been growing very slowly and organically.
10:41Organic growth's another word for not done very well, isn't it?
10:46Yeah.
10:48You have a very nice bone china shade,
10:50which gives a very nice, warm, translucent light.
10:53In terms of the recommended retail,
10:55I believe it's 140 euros.
10:57That's correct.
10:58We're not selling discounts, we're selling a quality product
11:00that isn't expensive at all in the market.
11:03Right.
11:04Next, for Susan's team, the universal travel grip.
11:08One of the most popular uses for it is with smartphones.
11:12You're going to dock a smartphone in the car.
11:15You literally just bend it around like this.
11:16I love the idea of hanging it on the vents of the car.
11:19Yeah, exactly, yeah.
11:22I love the product.
11:24I love the margin.
11:26Travel grip booked.
11:28This card transforms into a mini living garden.
11:32Oh, wow.
11:33We kind of pitch it as being an affordable greeting card
11:36and gift combined.
11:38Mm-hm.
11:39And a food sauce.
11:40Exactly. You can eat the food sauce as well.
11:42Thanks.
11:43Pop-up, for me, is the best.
11:45We've got the best margin.
11:47Crest cards chosen.
11:51For both teams, one choice left.
11:53We're really happy with the product.
11:55We've sold about 20,000 units since launch.
11:58Wow. Yeah.
11:59Really, really love that product.
12:01I do really want that product.
12:03But only one team can take it to France.
12:06We have over 36 awards for our products.
12:09Really? I was very interested to see this product
12:12because I've actually worked in the baby industry before.
12:15Oh, OK. It'll be good to work on this one.
12:17I think you can probably tell that I like that.
12:20My only worry is whether or not it's suitable for the contact
12:24that the meeting Lord Sugar has arranged for us.
12:291pm.
12:32Paris.
12:36God, I can't believe we're in France.
12:40Hello, guys. How's it going?
12:42One of the things I'd love to find out
12:44is more about the pitch we're seeing tomorrow.
12:47Did you get that? Yeah.
12:49It's just I'd like to specifically know
12:52if the child's rucksack and car seat
12:54is something that the pitch tomorrow would purchase or not.
12:59And you prefer that over the teapot? Yes.
13:02Thank you very much, Melody.
13:05I don't know. Let's just ask people between those two,
13:08which one do you think is a better idea? Fine.
13:10So...
13:14Oui.
13:15C'est pas joli, hein?
13:17Non, non, c'est pas joli. He says he doesn't like it.
13:21He says it's not nice.
13:31He said that the whole thing was a good idea.
13:34Although I still wonder why anyone would carry the car seat in the bag.
13:39She said that it's OK.
13:43It's so impressive that you can just speak to them
13:46and understand what they're saying back.
13:49Out of the two products, which do you think is best?
13:52Which do you like the most?
13:54The one that you can put this in the bag.
13:56I agree, I agree.
13:58Hi, Jim, it's Susan here.
14:00We're confident on the rucksack and car seat.
14:02They like the sound of that.
14:04Are we so far decided, then? The rucksack.
14:06And the universal travel grip.
14:27The car seat, I think it's becoming really evident
14:29that more people use the metro, even families.
14:32This is great, isn't it?
14:34It's first-hand research, isn't it?
14:36You can't even fudge the figures.
14:40We've got some findings for you.
14:42This is quite interesting.
14:44People thought that the car seat may not be a good idea for the mass market
14:48because they don't use cars very much.
14:52Right. What did they think of the teapot?
14:55The teapot, they thought that that was the better idea.
14:58Tom, I think that we should go with that.
15:00From what our market research is saying,
15:02the teapot is probably the best option.
15:04OK, OK.
15:06What I'm going to say is that three of the team
15:08are much more passionate in the teapot and selling it.
15:11And I think I would be a fool to counteract three people
15:14and force something on you guys to sell,
15:16even though I would think that the rucksack is a great product
15:19and is a good price. Brilliant. Let's do it.
15:21So we're going to go for the teapot lamp and the pop-up postcard.
15:25OK. We've got a train to catch.
15:28Products picked.
15:30Now in Paris, find customers for tomorrow.
15:38Oh, excellent.
15:39We have two products.
15:41They are very popular in the United Kingdom.
15:43OK.
15:44We could call tomorrow, demain, at 12 noon.
15:48Oui, d'accord.
15:49OK. And thank you for speaking English.
15:52Next.
15:58Yes? OK, good.
16:00We have a product that you are absolutely going to love.
16:03Amazing.
16:05Melody has just got six appointments.
16:08I'm not doing anything, which is a bit of a shame,
16:10cos I can't be productive if I can't speak the language.
16:13What we have is the product arrives tomorrow.
16:16I haven't contributed to this task today.
16:19I just... I can't speak French.
16:21We'll be there tomorrow after two o'clock.
16:23OK.
16:24Another?
16:25Yay!
16:26Wow, you've filled the day.
16:28What a fantastic job, Melody. Well done.
16:30Oh, really good.
16:378pm.
16:39In from London, the other half of the teams.
16:44And a first chance to show off the products.
16:48Hey, guys.
16:50Hazel. Hi.
16:51Hey, Susie.
16:52Guess what I won? Yay!
16:54Yay!
16:55Meet our products.
16:57Bang.
16:58Sue's little seat, little boost.
17:02I fit perfectly, look at that.
17:04So I've written yours out quickly,
17:06which appointments you have tomorrow.
17:08I'll run you through both days.
17:10Yeah, this is exactly what I wanted, guys.
17:12OK. OK.
17:13Shall I turn around? There we go.
17:16There you go.
17:17That's expensive, isn't it?
17:19I did not picture that.
17:23So...
17:24OK, wait, is this fine bone china?
17:26It is indeed.
17:27It looks like plastic.
17:29My first impression was, oh, my God, is that it?
17:32For 140 euros.
17:34It doesn't look like fine bone china.
17:37I'm sure it is, but it looks like plastic.
17:39It looks cheap.
17:40OK, right.
17:41Leon and Melody were very adamant
17:44it was all about the lamp.
17:45I'm a bit disappointed with their reaction,
17:47sort of laughing at it,
17:48but it's got some good selling points
17:50and we'll see how it goes tomorrow.
17:588am.
18:00We have four appointments today.
18:02Yeah.
18:03We've got three calls to make as soon as we get in the car.
18:06With pitches divvied up the night before,
18:09Susan's team sets off to sell.
18:13Holding his team at the hotel, project manager Tom.
18:17What I'm saying is that we each individually have to sell,
18:20we each have our own individual books
18:22and I want to try and make it as fair as possible.
18:25What you're saying is the appointments that I spent time
18:28and effort making yesterday, you're going to take away from me?
18:31Correct.
18:32What I'm saying, Melody, is this is a team game.
18:35I just think that, you know, it is quite unfair
18:37for me to have made appointments and for you to sort of say...
18:40So I'm not... Natasha, Natasha...
18:42I just want you to calm down a little bit.
18:44I'm speaking really calmly.
18:45What I will say is I'm more than willing
18:47to make these appointments for you.
18:49However, the ones that I've made, I'm going to sell.
18:53OK.
18:55OK. Yeah? Yes.
19:00In a classy home decor boutique, Zoe and Jim.
19:05Bonjour.
19:09Little.
19:10So the first product is a rucksack,
19:14so you carry it for the child,
19:17but also in the car it acts as a booster seat.
19:21Ah, yeah.
19:23Phenomenal, popular...
19:26..in the United Kingdom.
19:28You don't like?
19:31The second product, it's called the Universal Travel Grip.
19:34For the camera?
19:36Yeah.
19:38Could you sell this type of small, petit item?
19:42No, I cannot sell this.
19:44OK.
19:48So much traffic.
19:50On the road for the other team, Leon and Melody.
19:54Yesterday, when we asked people
19:56whether the car seat was a good idea,
19:58and they said, no, not many people have cars,
20:00most people use Metro.
20:02So where does all the traffic come from?
20:04Yeah, that's very good, actually.
20:09This is pretty cool.
20:11First appointment, an offbeat design store.
20:15Look at their lamps.
20:17Very similar.
20:18Hello. Bonjour. Bonjour.
20:20Melody, enchanté. Enchanté.
20:22You speak perfect French. Hello, how are you?
20:24Jean-Luc, nice to meet you.
20:26I know that our product is perfect for you.
20:28Now that I've seen that it's exactly right up your street,
20:32the Brits love to drink tea.
20:34So what we've done is use that notion to create a light
20:38which is very similar to what you have in your shop.
20:40So we'll just show that to you.
20:42This is a light.
20:43So what it is, it's fine bone china,
20:46so it's very contemporary,
20:48but actually quite classic at the same time.
20:50This product has a great potential.
20:52I love the classicness of it.
20:55I love this kind of Alice Wonderland thing.
20:58Let's move on to the first order of this one.
21:01We'll take a first order of 50.
21:0350, then, times 65 for 3,250 euros.
21:10I wasn't sure about the teapot,
21:12but I can now see there really is the market for it in Paris.
21:17For the rest of the team, Lord Sugar's fixed appointment.
21:22We're almost at this pitch.
21:24Let's focus on this pitch.
21:26One of the most famous brands in France, La Redoute.
21:30We need to decide who is going to lead this pitch.
21:33Do you want to flip a coin for this one?
21:35Absolutely.
21:36Let's flip a coin. What do you want?
21:37Tell you what we'll do.
21:38Sunny side up or down?
21:39We want the paper to stay and it's back.
21:41OK, yeah, good.
21:42Yeah, the first beat, yeah?
21:43Yeah.
21:44Right, one, two, three.
21:46Oh, so you're doing the first one.
21:49Waiting, some of the most powerful buyers in France.
21:53Bonjour.
21:54Bonjour, bonjour, bonjour.
21:56Parlez-vous anglais?
21:57No, it's French.
21:58No, it's Très bien.
22:01Yes.
22:02OK, so I present to you our teapot.
22:07It's actually made from bone china,
22:10which is traditionally used in England
22:13for tea and scones and English dinner parties.
22:19And it's the type of thing
22:21where I think you'd walk into somebody's home
22:23and you'd say, goodness me, that's fantastic.
22:26You know, it's really, really unique.
22:28So we feel that it would be a fashion icon.
22:32I would like to know minimum order of quantity.
22:34Minimum order of quantity is very reasonable.
22:38We think, for yourselves, we're very keen to start a relationship,
22:42so we would consider as low as ten units.
22:46La Redoute is one of the most formidable
22:49commercial organisations in France.
22:51Ten units for La Redoute?
22:55Ludicrous.
22:56You told us you studied the French market
22:59and La Redoute especially,
23:01so you talked about ten pieces,
23:04so you know the turnover we are doing.
23:07We actually see it as being high volume,
23:10so we can start, you know, from 50 units,
23:13and that is a very good starting point for yourselves.
23:16Please make us an offer we can't refuse.
23:19Natasha's done a brilliant job presenting.
23:24Fabulous.
23:27It's annoying to me that Melody didn't talk to anyone about this company,
23:30didn't get any feedback, because you would have thought
23:32that this is like going up to someone and saying,
23:34have you heard of Tesco?
23:36The first one is the Universal Travel Grip.
23:40The quality is very good.
23:42That's cool, that's very interesting, yeah.
23:44On the other team, sales.
23:47We always do a try first,
23:49so we always make a small quantity order and we try it.
23:52But numbers are low.
23:54Can you sign just here, please?
23:57Heading for La Redoute, Helen and project manager Susan.
24:02Hi, Jim, just checking on how you guys are doing.
24:04We sold 100 units of the Universal Spider.
24:08OK, and they weren't interested in the children's backpack?
24:11Not at all, totally not applicable to them.
24:14OK, we need to get a few more sales going.
24:17Pitching their British backpack booster seat, Helen.
24:21We know your catalogue, we know your website.
24:24I've actually ordered from your catalogue before,
24:26so I was obviously really excited to come and pitch to you today
24:30because I think it would fit really well
24:32with sort of the modern working woman.
24:35The selling price is, for the French market,
24:38I think a little bit too high.
24:40OK, I personally think it's a very comfortable seat.
24:45It's really embarrassing, but because I'm so small, I can actually fit.
24:49It's very, very comfortable. It's very safe.
24:51It's a fantastic product.
24:53I think what I would say as well about the price issue
24:55is that with the modern woman now, we're all so busy,
24:58we'll pay anything for convenience.
25:00I know your target audience is women,
25:02and so I do think the price is a reasonable one
25:05considering how much convenience it gives you.
25:08You can say, we are the first people to bring this to friends.
25:12We care about you as our customers.
25:14We care about your children's safety.
25:16We know how busy you are, and this is a great convenient product for you.
25:23Any orders will be revealed in the boardroom.
25:31Second of Melody's appointments, a quirky home store.
25:39OK.
25:43Fine bone china.
25:45Another teapot sale for Melody.
25:47This is the Post Jardin.
25:49Would you like me to order you some?
25:51Yeah, I think so.
25:52Lovely.
25:53And a postcard order for Leon.
25:56Every appointment we've been to...
25:58It just seems to gel, doesn't it?
26:00They're great products. They really seem to work.
26:02Yeah.
26:03I'm so excited.
26:05Shut out of Melody's appointments, Natasha and Tom try fixing their own.
26:36OK.
26:52Oh, goodness.
27:06In a jam, and late, Leon and Melody.
27:10We have to be realistic with the traffic and everything,
27:13that we can't go to everything.
27:17Hello?
27:18Listen, really important, we've made you an appointment,
27:21a really good appointment.
27:23Who is the contact?
27:26I forgot to get a name for her, actually. Apologies for that.
27:29Anyway, so you've got a busy day, so we'll get going cos we're running late.
27:34OK.
27:35OK, right, so brilliant. Let's go.
27:38Yesterday we did the products,
27:40and the others organised eight appointments.
27:45And we are stuck with sort of one of them.
27:573pm.
27:59On Susan's team, a push for sales.
28:02I honestly think that it would look fantastic just sitting on your shelves.
28:07I think they're great products, but they're not for us.
28:11OK.
28:12Bye.
28:13That was the completely wrong shop for either of our products,
28:15completely irrelevant.
28:16Extend your maximum, Marie, just so I don't...
28:18Extend my maximum, actually, to start with.
28:22Hi, how are you guys doing?
28:24We're pushing Treacle up a hill. We're having difficulties.
28:27Keep your eyes peeled for kids' stores or mobile phone stores.
28:31Our products could possibly be stocked in.
28:33Cos we need to go to the right shops.
28:36I love it the way she teaches your grandma to suck eggs.
28:39Wow. Oh, wowee.
28:42An interior design showroom.
28:45Would you like to take a seat? Thank you.
28:47In your own office.
28:49Booked by Melody for Tom and Natasha.
28:52It's an idea. It's not a concept.
28:55OK.
28:57This is a decorative postcard.
28:59Here you have a concept.
29:01Natasha's first order of the day.
29:031,015 euros.
29:06Fantastic.
29:08Thank you. Well done.
29:12Last appointment for Melody and Leon.
29:15I can't be selling cress all day long,
29:17so I'm going to try and sell a teapot, OK?
29:19Technically, I could have been selling both the products
29:22at every appointment, but I wanted to give you a sale opportunity
29:25and I also gave them to... That's very kind of you.
29:27No, I totally understand.
29:29Also, you're not in charge of the teapots.
29:31No, absolutely. OK.
29:33Why don't you take the sale that I made,
29:35sell the teapots and do us proud?
29:37Bonjour.
29:39This is a teapot light.
29:41Very interesting.
29:43Bone china. Have a look.
29:45It's very, very fancy.
29:47Oui, j'aime beaucoup. Oui, oui, oui.
29:49OK, cool.
29:51So, 35 teapot lamps, 2240.
29:53Parfait.
29:55Next, Melody pitches in with the postcard.
29:58C'est comme ça.
30:00Exactly. Exactement.
30:02So, what I would like to do is sell you this
30:04at a very good price, but at a big quantity.
30:07So, I can do 1,000 for 380.
30:11This is the best, yes.
30:13OK, so a total of 3,800 euros.
30:15Yes.
30:17Merci beaucoup, monsieur.
30:19Merci, madame. Merci beaucoup.
30:21You're good, aren't you?
30:231,000 postcards!
30:25That's unbelievable.
30:27Eyes peeled.
30:29You're looking to the left, I'm looking to the right.
30:31Appointments over, but still time left to hunt for sales.
30:35So, we're looking for gadget shops, mobile phone.
30:38Kids' shops. Cycling.
30:40Oh, Reflex phone. That's it.
30:42OK, yeah, yeah, yeah, that would be a good one.
30:44Bonjour.
30:46A small shop, but with a big online store.
30:49So, I notice you sell a lot of phones
30:51and lots of really funky accessories.
30:53What you're missing, I think,
30:55is a fantastic universal grip.
30:57Let me show you.
30:59You can fit your phone in like this,
31:01bend this over,
31:03and you can hook it on the vent of your car like this.
31:05OK.
31:07And you can, you know, when you're driving,
31:09you can change the next song,
31:11and it has already sold 10,000 pieces on just the internet.
31:13That's good.
31:15It's a very, very good price.
31:17No-one else stocks this at the moment.
31:19Yeah? Well, how many pieces are you after?
31:21How many would you like?
31:23About 1,000.
31:251,000 pieces at 7.80.
31:27Can I tempt you with any more than that?
31:29Because we have another price bracket
31:31to go down at 7.50 euros.
31:33OK, we'll do that.
31:35We'll do that? So, 1,500 pieces
31:37at 7.50 euros.
31:39OK.
31:41Into Susan's order book.
31:43Oh, my God.
31:45A sale worth over 11,000 euros.
31:47I've got euro signs in my eyeballs now.
31:49THEY LAUGH
31:51I've won more money!
31:53Guys, we just sold 1,500
31:55of the Universal grips.
31:57What type of shop was it?
31:59It was a mobile phone shop.
32:01OK, we're going to find a mobile phone shop.
32:03That's what we should have done for the whole day.
32:05We should have just gone for mobile phone shops.
32:0730 minutes to go.
32:09Come on.
32:11Mobile phone places.
32:13Keep looking.
32:15Keep looking for the shops.
32:17I am.
32:19Let's just go, let's just go!
32:21Phone shop. Mobile phone shop.
32:23What's that, what's that?
32:25Do you know where there's a mobile phone shop?
32:27Yeah. Independent.
32:31Hi, Tom, how are you?
32:33Um...
32:37All right.
32:39Have you managed to get any sales?
32:41We've had a lot of difficulties.
32:43The company's completely against us.
32:45I'm personally conscious that I actually
32:47haven't made an independent sale today.
32:49But we can do it, we can do it.
32:51Come on, let's go.
32:53Last chance.
32:55Um...
32:57From...
32:59Uh...
33:01Not for me.
33:03OK.
33:05Ciao, ciao.
33:09It's over.
33:11There's a train to catch.
33:13I'm so happy.
33:17I should move to Paris and do business here.
33:19Oh, there's an independent
33:21mobile phone shop there.
33:23There's another phone shop.
33:25Three, four...
33:27Phone's full.
33:29Damn it.
33:31Oh, my God.
33:33Next stop, the boardroom.
33:41MUSIC PLAYS
33:53PHONE RINGS
33:57You can go through to the boardroom now.
34:11MUSIC CONTINUES
34:23Good afternoon.
34:25Good afternoon, Lord Sugar.
34:29OK, so...
34:31Venture.
34:33Susan? Yep. You're the team leader.
34:35Yes, the board is our board.
34:37She managed the team well? People?
34:39Did she make a bold move to become PM?
34:41No, I'm asking, was she a good PM?
34:43That's all I'm asking you.
34:45Yeah, well, I didn't see a lot of her as a team leader,
34:47but she led from the front on day two
34:49in terms of sales.
34:51OK, all right.
34:53So you ended up with the rucksack and the kind of grip...
34:55The universal grip.
34:57And the reason's because they were both practical products.
34:59I didn't want to go for a product that was too niche.
35:01But, I mean, during that process,
35:03you did ask some very odd questions, I thought.
35:05OK. Like, do the French love their children
35:07and do the French drive?
35:09The reason why I asked those questions is because...
35:11What? No, as in, like...
35:13Because I've never actually been to France before...
35:15I don't think you need to go to France to know the answer
35:17to those two questions, do you?
35:19I didn't mean it as in, like,
35:21a super naive question asking,
35:23does anyone love their children?
35:25What I meant was, do the French focus on products
35:27for their children, or would they rather
35:29other products, like electronics?
35:31Perhaps you should have worded it in that way.
35:33OK.
35:35Tom. Lord Sugar, you were...
35:37I made you the team leader.
35:39You did indeed. Yeah.
35:41So how did you think you were led by your team leader here?
35:45I'm not being rude to Tom, but it felt like Melody
35:47was kind of running the show,
35:49and she'd set up the appointments for both teams.
35:51You felt that she became the team leader in the end?
35:53Yeah, I'd say so, yeah.
35:55I think what Leon's saying, and I would agree,
35:57is that we didn't feel much of a presence of a project manager.
35:59I felt at certain stages
36:01that Melody was doing what she wanted to go and do.
36:05Did anybody have any favourite
36:07products that they wanted to...?
36:09I liked the rucksack booster seat.
36:11Our market research found that, actually,
36:13in Paris, a lot of people use
36:15metro, and families even...
36:17With train? Yeah, public transport.
36:19Every time I see pictures of the Trumps' Elizas,
36:21all I see is a little traffic jam
36:23at the top of the cars.
36:25Yeah, lots of traffic in Paris.
36:27But what the market research told us, and that I can't argue with,
36:29people said that in Paris
36:31people use public transport.
36:33About four different people said that, didn't they?
36:35And also, my common sense...
36:37That was your reason for not going with the rucksack?
36:39That wasn't my personal reason.
36:41That market research told us that, actually,
36:43might not be a good product.
36:45I arranged a meeting
36:47with one of the biggest retailers in France,
36:49where I used to do a tremendous amount of business
36:51with those people. Who spoke to them?
36:53Myself and Natasha went to the pitch.
36:55You pitched, yeah?
36:57Yes. We decided on the way to the car,
36:59we actually flipped a coin to decide who would give the pitch,
37:01because that was the fairest way of doing it.
37:03Natasha won... Flipped a coin?
37:05Effectively.
37:07Hmm.
37:09Let's get down to some numbers.
37:11Nick, shall we concentrate, first of all,
37:13on sales made to the smaller retailers
37:15that they picked up, yeah?
37:17Yes. Logic sold strongly,
37:19and they brought in sales
37:21of 11,705 euros.
37:25Mm-hm.
37:27And same question, Karen, for Venture.
37:29Very good, but not as good as Venture,
37:31who brought in 14,699.
37:35OK.
37:37And now to the big retailer.
37:39While I'm with you, Karen, Venture,
37:41how did they get on with their pitching
37:43to the big guy?
37:45Well, thanks, I have to say,
37:47to the fantastic pitch that Helen did
37:49of the backpack booster seat.
37:51They've placed an order
37:53of 214,000 euros, Alan.
37:55Wow!
37:57That's a big one.
37:59That's a total of well over
38:01200,000 pounds.
38:03That's a brilliant result.
38:05It's all on what, the... The backpack.
38:07The backpack. Yeah.
38:09Very, very good.
38:11Now, Nick?
38:13As they say in Europe, null point.
38:15Nothing.
38:17No orders from Lara Duda at all?
38:19No.
38:21Oh.
38:27This is not just a loss,
38:29this is an annihilation.
38:31I'm going to need to get to the bottom
38:33of who's responsible.
38:35OK, Venture.
38:37A record for this boardroom,
38:39ladies and gentlemen.
38:41Very, very good indeed.
38:43So I'm going to send you off for a treat,
38:45because one of my favourite pastimes
38:47is flying aeroplanes,
38:49so I hope you don't mind heights.
38:51Off you go, and I'll see you
38:53on the next task.
38:59Oh, my God, look at this!
39:01This is amazing.
39:07The objective is to handle the controls,
39:09and at the end of the flight,
39:11you'll be landing the aeroplane.
39:13Righto.
39:15Climb aboard.
39:17Clear prop!
39:19Oh, my God!
39:21Wow!
39:23This is amazing!
39:25Ah!
39:29Wow!
39:33It's you, you're flying, you're in control,
39:35it's just brilliant.
39:37And I worked out with my big deal this week
39:39I could have afforded to buy Lord Sugar two of these planes.
39:47Please crash, please crash, please crash,
39:49please crash, crash, crash, crash, crash, crash.
39:53Oh!
39:59That's a proper crash, Patrick!
40:01Oh, my God!
40:17Basically, we lost by 214,000, I believe, solely for the booster rucksacks.
40:34I felt that I wanted to go for the rucksack, and I was conscious that if I'd forced a product
40:38on the three of you...
40:39I'd get backfired.
40:40...that you would be like, well, I can't really bother to sell this.
40:44I know Tom's going to bring on the whole thing about, oh, I said the car seats were a fantastic
40:48idea.
40:49Well, Tom, my job was to give you market research, and I gave you market research.
40:53And you, as project manager, made the ultimate decision.
40:56Now you've made the wrong one.
40:57Do not come here and place blame on me.
41:01I'm obviously feeling vulnerable.
41:03Zero sales in the book doesn't look good.
41:05However, Lord Sugar has said before, he's not looking for a salesperson.
41:09He's looking for a business partner.
41:10And so, whilst I'm on paper looking bad, I'm feeling pretty confident.
41:14You can go through to the boardroom now.
41:44OK, well, who wants to start off by telling me why they think this thing failed?
41:57Lord Sugar, if I may, we got annihilated by 200-odd thousand euros, but fundamentally
42:03we lost because of one order, a very, very big order...
42:07That's not true at all.
42:08...for the rucksack backpacks.
42:09That's not true at all, because even on the independent sales...
42:12Mm-hm.
42:13...they beat you.
42:14They beat you.
42:15Yes.
42:16So, what point are you making?
42:17I was the only one who saw that the booster rucksack would be an incredibly powerful seller.
42:20You were the team leader.
42:21You didn't put your foot down and take it.
42:23Indeed.
42:24And sometimes your instinct, your gut feeling...
42:26Yeah.
42:27...you know, you should go with it.
42:28Yes, I should have gone for the rucksack.
42:29Yes, I should have gone against everybody else and gone for that.
42:32So, this is the failure of this club?
42:33However, one of the major reasons I went for that was a lack of information about the major
42:37pitch we were going to see, because we didn't know enough about the major retailer to be
42:41able to choose and select the products.
42:43So, you asked somebody.
42:44You asked them to research who they are and what they do.
42:47Yes.
42:48I'd expected that people who have reached this level would therefore follow that advice
42:52and do it.
42:53Well, we did follow your advice.
42:54But also...
42:55You didn't strongly ask that at all.
42:56I did very strongly.
42:57At 12.50, Tom called you and said, I want you to research La Redoute.
43:03Yeah.
43:04It was a very specific request.
43:05OK.
43:06That was my question.
43:07Yeah.
43:08In terms of...
43:09I can speak personally, what I contributed on that day, in terms of what he asked me
43:13to do.
43:14Hold it there.
43:15Hold it there.
43:16Did you research La Redoute or not?
43:19That is my question.
43:20Other than the information that we were given...
43:22No.
43:23No.
43:24OK.
43:25I'd imagine that...
43:26You specifically asked me to do market research, ask people in the venue that we were at, not
43:28much as myself.
43:29I mean, chip in, Leon, if you will.
43:30Yeah.
43:31Yeah.
43:32But between those two products...
43:33Yeah, I know.
43:34Chip in, if you will.
43:35I will.
43:36I'd like to.
43:37But between those two products, what you were saying, I'll relate that to Leon, and ultimately
43:38the project manager makes the decision.
43:39Chip in, if you will, Leon.
43:40OK.
43:41OK.
43:42Leon.
43:43It's more about...
43:44Leon, you're sitting here quietly, letting her do all the talking.
43:47OK.
43:48You're making it easy for me, because, you know, there's the door, and that's where you
43:52can be out very, very quickly.
43:54So you'd better speak up now.
43:56OK.
43:57Thank you, Lord Sugar.
43:58Melody was sort of doing all the talking there, because she quite literally was doing all
44:01the talking in France.
44:02She was speaking French, of which I cannot speak.
44:06I illustrated sort of a graphic, if you like.
44:08I drew a picture of a teapot with a light.
44:10I drew a picture of a child with a rucksack sitting down on it in a car.
44:14That was kind of my contribution, if you like.
44:16But you could have gone to Montmartre if you wanted to do art.
44:18No, no.
44:19You know, on the pavement.
44:20We weren't...
44:21If I may, hold on, Tom, because this is a momentous moment, because Leon is talking.
44:25So shut up for a minute.
44:27I mean, it was quite difficult, you know, because I heard Melody speaking in French
44:30the entire time, because I can't speak French.
44:32But then...
44:33No, I've heard that.
44:34OK, right, so I went into it.
44:35I've got that.
44:36So, ultimately, what I was doing...
44:37But the point, I want to come back to you and say that the majority of these people
44:40that you went to saw spoke English.
44:42Yes, and that's something I missed, you know, straight away.
44:45You missed that.
44:46I did.
44:47So, listen, Tom, the product you chose was a teapot with a light in.
44:52Yeah.
44:53And this massive retailer has a very, very big portfolio of products,
44:58including lighting, I might add.
45:00There was discussions about quantity,
45:02and I think you mentioned that they could buy as little as ten.
45:05Correct.
45:06Ten?
45:07Yes.
45:08These people buy thousands of things.
45:09Yes.
45:10I was actually surprised when Tom decided to take himself and Natasha to the pitch,
45:14because Leon and I, if I'm not mistaken,
45:16have a better sales record than Tom and Natasha.
45:19We were able to sell about 150 teapot lights on the appointments that we made,
45:24and that was in small boutiques.
45:26Melody, you wanted to pitch at all those shops where you'd made the appointments.
45:31No.
45:32So it was a little bit of a greedy one, wasn't it?
45:34Sure. I do understand what you're saying.
45:36And, yes, I did think,
45:37well, I've actually worked really hard to get those appointments.
45:40However, I gave one of them...
45:41How many did you dish out to other people?
45:43I gave... One.
45:44One?
45:45It was one.
45:46You gave us one, and in the end Natasha sold over 1,000 units.
45:48Do you not understand that it's a team effort?
45:50Absolutely.
45:51I mean, Jim made the appointments for Venture,
45:53but he made appointments for everybody.
45:55Absolutely.
45:56I did understand that it's a team effort,
45:58which is why I let Leon in on the sales and let him...
46:01You let him?
46:02I know, it does feel like...
46:03As in, he asked of me...
46:04I had to ask first.
46:05..and I said yes.
46:06Hmm.
46:07OK, Tom, who are you bringing back in this boardroom with you?
46:11Leon, because I don't think he's made a massive contribution in this task,
46:15and I'm going to bring back Melody as well,
46:17because I don't think she was asking the right kind of questions out in France,
46:20so I'm bringing those two back.
46:21You should have given me that direction.
46:24How much did you sell, Tom?
46:25Yes.
46:26That is irrelevant.
46:27It is relevant.
46:28The most important thing.
46:29It is relevant.
46:30That's your decision, is it?
46:31All four.
46:32OK, yeah.
46:33I'll tell you what, you are a very lucky young lady.
46:35You are a very lucky young lady, because what I've seen here...
46:37She made one sale, went to a pitch and sold nothing.
46:39OK, this is what the man said.
46:41You go back to the house.
46:43You three step outside and I'll call you back in shortly.
46:54The thing about Tom is people actually like him, you know.
46:57I like him.
46:58But Melody, she pushes too far.
47:00Yeah, I can see that about Melody.
47:02I can see it about her.
47:03She brought home the bacon,
47:04so don't let's pretend that she was a failure.
47:06She wasn't.
47:07Yeah.
47:08I have to say, though, other than drawing a picture of a teapot,
47:11what on earth did Leon do?
47:13I think he's a bit dazzled by Melody on this particular task.
47:16I think it's about time that both Leon and Tom
47:19actually stood up for themselves and started being a bit more manly,
47:22if I can put it that way.
47:24Well, I'll get them back in
47:26and I'll decide on which one of them is going to be leaving.
47:30PHONE RINGS
47:31Hello?
47:32Could you send the three of them in, please?
47:36Not sure if we'll see you.
47:50We've established that the rucksack that converts into a car seat
47:56was the winning product here,
47:59and that Melody, I think, said,
48:01no, we shouldn't go from that, from the market research.
48:04Yes, from the market research.
48:06It was clear that it was a no to that.
48:08Actually, you were keen on the rucksack.
48:10You never were.
48:12No, I was... Absolutely, Nick, that's right.
48:15Common Sense was telling me,
48:16why would anybody want to put a car seat into a bag anyway?
48:19However, my personal...
48:20You got it wrong because it was a great product.
48:22Well, yeah, well, absolutely.
48:23Do you know anything about products, Melody?
48:25I'm not in product development, no.
48:27OK, while I'm on you, while I'm on you,
48:29I'm reading your resume here,
48:32and I see that you have got a tremendous amount of awards, OK?
48:37Volunteer of the Year Award? Yes.
48:39Woman of the Future Award? Yes.
48:41Outstanding Asian Woman Achievement Award?
48:44Yes, that's right. OK, good.
48:46All right, well, it's very nice to have all these awards.
48:48Can you tell me what it is you do to get them?
48:51I've been in the youth sector,
48:53been working really about improving the lives of children and young people
48:56has been the bottom line of what I've been doing.
48:58Very credible. Thank you.
49:00And last year I set up my own business single-handedly
49:03with no capital, with no brand.
49:05What is that business?
49:06It's a consultancy business, a global consultancy business
49:09to improve mostly young people's skills
49:12so that they're able to initiate their own project.
49:14Is this a for-profit business, is it? Yes.
49:17I'm thinking of the end goal of this thing
49:19where I'm going to end up appointing one of you as my 50-50 partner.
49:23Yes.
49:24And, you know, I don't want to set up another government, you know.
49:27I want to know where the business is.
49:29Sure, absolutely, yeah.
49:30The business that I'm proposing to yourself
49:32is a very profit-driven business.
49:34Good, well, we'll get round to that if you get the chance to, maybe.
49:37Let's see if we get beyond this boardroom, shall we?
49:39Sure.
49:41Leon, all I've heard from you today is you're hiding behind this,
49:44not speaking the language, you don't speak French.
49:47Let me remind you that I started my business back when I was 18 years old
49:52and my suppliers were Japanese, Chinese and Koreans.
49:56And I can tell you I still don't speak any of those languages.
49:59But I had to communicate with them
50:02in order to buy stuff off of them and get stuff made.
50:05Yeah, that was an oversight from my end.
50:07I took a, maybe, if you like, back seat,
50:09but I don't want to say a back seat
50:11because I still was on the ground selling and I did sell.
50:14I remember you saying at the beginning it was, you know,
50:17you'll be judging on merit by the books as well,
50:20so in terms of who made the most sales.
50:22She did.
50:23Yeah, she did, she absolutely did.
50:25She kept them for herself.
50:26Well, yeah.
50:27Well, no-one else was doing anything,
50:29so it sort of looked like I was hogging it,
50:31but actually other people could make calls.
50:33Tom and Natasha made one appointment in between them.
50:35I think that's brilliant, you see, because for me it shows
50:37that you've got some kind of aggression about you
50:39because you want to win.
50:41I'm trying to show you, I know you said earlier
50:43that you're not hearing from me,
50:45but I'm more trying to show you rather than tell you.
50:47And then I look over to Tom and I'm thinking,
50:49I haven't heard him sell anything.
50:51On this task, my biggest frustration was
50:53the people I asked to do certain things,
50:55which were very important, didn't do them.
50:57What I felt, like I said, one person who didn't listen,
51:00wanted to make sure her arse was completely covered.
51:03The other side had someone who didn't do anything.
51:05But I don't just want to talk about this task
51:07because I want to really make sure that you understand
51:09this is the first time I've ever been in the boardroom,
51:12and it's not because I've won every task.
51:15No, that's for sure.
51:16That's for sure.
51:17I've shown on every single task
51:19why I create value for my team.
51:22Tom, I'm sorry, I think you're making excuses.
51:24The thing I love about Megan is she's absolutely brilliant
51:26at talking and summarising what everybody else has said.
51:29The numbers speak for themselves, Tom.
51:30This isn't just me saying it.
51:32You went to a pitch and sold nothing.
51:34You carried on with the day and sold nothing.
51:36In terms of the sales on my side,
51:38we split the ones that went between myself and Natasha.
51:42And the ones that I went to see, I had no sales indeed.
51:45Correct.
51:46Why? Because you can't sell?
51:48Natasha gave the pitch to a major retailer.
51:51I didn't make that part of the pitch.
51:53When we started talking...
51:54Tom, can I ask, did you take the appointment seriously?
51:57Because I heard you say that you flipped a coin
52:00to decide who was going to give this pitch.
52:02On this pitch... Did you flip a coin?
52:04..we did an equivalent, we did...
52:06What did you do?
52:08We played paper, scissor, stone to decide.
52:11That was the fairest way of deciding
52:13who should give the pitch between the two of us.
52:16Paper, scissor, stone?
52:18What is this? We're not in a child's game.
52:21Are we in the schoolyard here, or what?
52:23Tom, I wanted to give you a chance
52:25because, you know, you're alleged to have invented things
52:28and sold them into great distribution in the past,
52:30which is right up my alley.
52:32But, you know what, at the moment, you know,
52:35there's a great big hole in the ground
52:37that you're falling in here, really, yeah?
52:40I'm one of the few people who has been running their own business
52:43for the last five years in the kind of area...
52:45Tell me about that.
52:46Get some confidence back into me.
52:48What have you done?
52:49I've created my own products completely from an idea
52:53and brought them to market.
52:54I've done all the patenting for that, all the branding.
52:57I've been out to China to source the manufacturing.
53:00I've created a brand and a product.
53:02I've sold 35,000 to the first distributor in the UK.
53:05It was a first start.
53:07You rate yourself, you're like a mini Dyson, then, do you?
53:10I believe that I have the potential to be far greater than Dyson
53:13and other British inventors.
53:15All right, listen, Melody,
53:18you hijacked the process, I think, in this particular case,
53:22but you did a lot of selling.
53:25I like your hunger for bulldozing your way through
53:30and taking the lion's share of the negotiation.
53:35And if these two people allowed you to do that,
53:37well, then, good luck to you.
53:41I'm going to let you stay.
53:44And I've now got a dilemma as to which one of you two is going.
53:50Leon, I don't know what he was doing on this task,
53:53to be perfectly frank.
53:55All I've heard from him was he couldn't speak French
53:57and you left everything to Melody.
54:00And Tom, you know, the choosing of the product was wrong.
54:05That's what I'm disappointed with.
54:07You should have stuck with your guns
54:09because there was only four of you in this team,
54:12enough for you to actually say,
54:14no, I don't care, I should stick to my instinct.
54:17For that reason, Tom...
54:20..here we are, eight weeks down the road.
54:22I'm struggling, quite frankly,
54:25to see how you can stay in this process.
54:28Right.
54:33Sheerly from a gut instinct,
54:36I think I've made my mind up.
54:39Leon...
54:41..you're fired.
54:42Thank you for an amazing opportunity, Lord Shepherd.
54:54You might think I'm nuts for letting him stay in this thing.
54:58I'm letting you stay in, Tom, because you have made products,
55:02you've made a team,
55:04I'm letting you stay in, Tom, because you have made products,
55:08you have sold to retailers before,
55:10but there isn't much tolerance left for going wrong, OK?
55:14You'll take a leaf out of her book, cos she's a tiger, OK?
55:17She's fighting to win.
55:19And I don't know whether you are also.
55:21Back to the house, the pair of you.
55:30She is ruthless.
55:32She'll walk over and tread over anybody.
55:34She'll eat them up and spit them out for a breakfast.
55:37That's what I like about her, really.
55:39I think she put the boys to shame today.
55:50I'm really upset that he chose me.
55:52I really actually saw myself getting to the finals
55:55and actually working with Lord Sugar.
55:57You know, I'm everything I think he's looking for,
56:00so if he's failed to spot that, then it's his loss.
56:06What were his sales figures like?
56:08Melody, she sold 8,000.
56:10She'll have saved her bacon because of so many sales.
56:13However, Melody only organised appointments for herself.
56:17That's a bit cheeky, isn't it?
56:19Yeah, cos we... Yeah, cos it's not in the team spirit at all.
56:22This is it.
56:24Hello!
56:26Hi!
56:29Oh, my God!
56:33He said, Melody, I see that you've done a lot of high-profile things,
56:36and then he read out each award I'd won,
56:38and he looked at me and said, oh, that's commendable.
56:41Congratulations. Eight in a row.
56:44You've put yourself firmly on the radar with that pitch, Helen.
56:49Mad and wonderful.
56:53In the fight for Lord Sugar's quarter-million-pound investment...