The Apprentice is the "ultimate job interview" for those competing in an elimination competition for a one-year, US$250,000 contract to run one of real estate magnate Donald Trump's companies.
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00:00Previously on The Apprentice, Capital Edge was down three members, so I gave them the chance to pick someone from Accel to join their team.
00:10We want Randall. Go ahead, Randall.
00:13The candidates were challenged to build a prototype parade float to promote the Sony Pictures movie, Zathura.
00:20Oh my God, that looks phenomenal.
00:23Accel's project manager, Brian, wisely focused the team on branding.
00:28And then we have the title, which is Zathura.
00:30As much as possible throughout this float, because people are not going to know this name, it's a new name.
00:35While Capital Edge struggled with Christy's abrasive behavior.
00:38I don't think the windows should be any bigger.
00:40I wasn't even talking about the windows yet.
00:42Christy makes the team miserable, and I don't think that Christy can improve her attitude.
00:47To make matters worse, project manager Jennifer's presentation was a disaster.
00:52If you'll follow me this direction, we wanted to show your names in thorough, very large here.
00:58Jen mispronounced the name of the movie.
01:00You could see the expressions on the executives when she said it, and it was horrible.
01:04Accel captured another victory.
01:06Accel, congratulations, you won.
01:11Landing Capital Edge in the boardroom for the third consecutive time, where Jennifer and Christy battled for their lives.
01:18I admit I made mistakes, but I have the potential to be your next apprentice.
01:22Christy does not.
01:23I'm a hard player, and I can sell anything.
01:26But no one likes to work with you.
01:28That is, you know what?
01:29Christy doesn't have it at the core.
01:31We can't change who Christy is.
01:33Christy, you're just too difficult to work with.
01:36You're fired.
01:39Thirteen candidates are left.
01:41Who will be fired this week?
01:49Money, money, money, money
01:53Money
01:54Money, money, money, money
01:58Money
01:59Some people got to have it
02:04Some people really need it
02:08Listen to me, y'all
02:09Do things, do things, do things, bad things with it
02:13With it
02:16Dollar bill, y'all
02:17Come on, baby
02:18Do things, do things, do things, bad things with it
02:25Almighty dollar
02:27I don't know that money
02:31Give me a nickel, brother
02:33Can you swear that
02:36Money can drive some people out of their mind
02:43No good, no good
02:45Money
02:46Money, money, money, money
02:50Money
03:06You can see two people are in the hot seat, Jen and Christy.
03:09And they said, who would you fire for group dynamic?
03:11Because Jen is not the reason we lost this task.
03:13I really don't want to lose Christy, especially since I want to be a PM, because I know how to use her.
03:17I think that on this task, Jen did a terrible, terrible job as PM.
03:21If Christy doesn't walk through that door, I'll be devastated.
03:31Yes, there's Jen!
03:35I'm back!
03:38Jen is?
03:40I'm back!
03:41Congratulations
03:42I love you!
03:43Good job, Jen!
03:45I made mistakes on this task.
03:47I was definitely concerned going into the boardroom.
03:50But I was also confident, knowing that I have more potential than Christy.
03:53I mean, clean slate, this next task, we're going to come together, be unstoppable.
03:58You have to, because I'm leading, so you have to.
04:01I'm the only person so far that has not been a project manager.
04:05We need to function as one cohesive unit, and I'm going to make it happen.
04:32Good morning.
04:33Hi, good morning, this is Ronna.
04:35Good morning, Ronna.
04:36Both teams need to pick their project managers and be in the boardroom at 9 a.m. sharp.
04:41In the boardroom.
04:42Interesting.
04:43Okay.
04:44Great, thank you, bye-bye.
04:47The phone rang, Clay answered it, the conversation was, be ready for the boardroom and have your project manager selected.
04:54When you get a call telling you to have your project manager picked in advance, you know something funky is about to happen.
05:04Good morning.
05:28Well, good morning.
05:29Good morning.
05:30As you can see, Donald is not with us today, nor is George, they are on business trips.
05:35Donald is on the West Coast inspecting Trump National Golf Club, Los Angeles.
05:40But, that doesn't mean we stop working.
05:43What it does mean, is that I'm in charge today.
05:46So that seat looks pretty good.
05:50You look pretty good over there.
05:52I like this.
05:54Well, we're going to get started.
05:56Capital Edge, you have pretty much been decimated.
05:58Within the Trump organization, when our teams don't work, we fix it, and we make changes.
06:04And that's what we're going to do today.
06:06So, who is your project manager at Capital Edge?
06:08I am.
06:09Ella, I would like you to tell me three people on your team that you think have contributed the least, and we're going to move them over to Excel.
06:21Pick them right now.
06:23Jennifer.
06:26Rebecca.
06:28Rebecca.
06:33Marshawn.
06:35Okay.
06:44And the project manager for Excel?
06:46Josh.
06:48Although you've had a winning team, there's always room for improvement.
06:51So you're going to do the same.
06:53Tell me three people that you'd like to get rid of, and move over to Capital Edge.
06:58Clay.
07:01Adam.
07:04And Marcus.
07:05Okay.
07:13These are now the teams.
07:15Josh, your team is still called Excel Corporation.
07:19And Ella, your team is still called Capital Edge.
07:22So what do you think of your teams?
07:24Rock solid.
07:25Couldn't be in a better place.
07:26Great team.
07:27Okay, we're going to start.
07:29America loves sports.
07:31It's no wonder that the sporting goods industry takes in well over $20 billion a year.
07:37Dick's Sporting Goods is the most profitable sporting goods company in the country.
07:42For your next task, you'll go to a Dick's Sporting Goods store.
07:46There, you'll create an interactive sales event based on a sport of your choice.
07:52You will have access to general contractors to help you.
07:54The team that generates the biggest percentage increase in revenue wins.
07:59The losers, as you know, will come back here to the boardroom, where someone will be fired.
08:04Now Brian, because you were the winning project manager last week, and your team approved your exemption,
08:10should your team lose this week, you will not be fired.
08:13Okay?
08:14Bill and I will be watching.
08:16Good luck.
08:18Okay.
08:32Golf number one.
08:33Golf two is number one.
08:34Only because people are just so passionate about it.
08:36I mean, I don't play it, I don't like it.
08:38I just know how crazy people are about golf.
08:41With the new Capital Edge, I ended up with Randall and Felicia.
08:47And then I got Clay, Marcus and Adam.
08:51No one knows anything about sports at all, so we're going to wing it.
08:54And it's going to come down to our ability to sell.
08:57We basically have this big L.
09:00Just about that.
09:01But what about if this all in through here was like a tunnel, and they could come in to golf?
09:06Our whole thing is a golf makeover.
09:08And what we're trying to do is set up an experience where people first walk through the clothing and accessories section,
09:13and then they're going to walk into the club section, where they can actually touch a couple of putters, some drivers, some woods.
09:19We're going to bring shoes, caps, everything, and have a small assortment of them up front.
09:24And then push everything else.
09:26We keep going off of it.
09:27Construction.
09:28That's what I'm giving you.
09:29What are we building?
09:30Concept and construction.
09:31What are we building?
09:32I was having a hard time listening.
09:33She can get very mean.
09:35She's very demanding.
09:36She doesn't want to think about logistics on a regular basis.
09:38She likes to think big and worry about logistics later.
09:40You need a fence all the way around this thing.
09:42I don't care if it's a wall to the ceiling.
09:44You need to have a fence in the area and have two entrances into it.
09:48I don't agree that it should be continuous fence.
09:50This whole task was about sales.
09:52Klee really wanted to wall the entire thing off.
09:55Why would you ever close off your merchandise and not have easy access to your merchandise?
10:01That's stupid.
10:02You need to have some areas of entrance from different sides of the fence.
10:07I think that's a great idea.
10:08Okay, let's go with that because I love it.
10:10She'll ask people for their ideas, and then she goes and does what she wants to.
10:14If you make it look cheesy, it'll be cheesy.
10:16All in, I disagreed on that.
10:27Why don't we do a brainstorming round, Robin?
10:29Rebecca, what do you got?
10:30My choice is soccer.
10:32I think it's realistic that we can get little girls involved in a soccer station.
10:36The new Accel team included Josh, Mark, James, Jennifer, Brian, Marshawn, and me.
10:44I was feeling great about being on Accel Corp, and I've been looking forward to working with intelligent people here.
10:51Baseball number one, because we make it a day at the ballpark.
10:53What you do is you bring it in, you have the whole field set up, you have food.
10:58It's your family event, and you have a majority of your material already there.
11:01Ever since I was four years old, I've played baseball.
11:03I love baseball.
11:04And for this task, the fact that as soon as it's in sports, I knew we had to go after baseball.
11:11So, boil it down again.
11:12The concept is a baseball field set up.
11:14Each of the bases is a station with the right equipment installed at it.
11:17Exactly.
11:18And you have a batting cage.
11:19A batting cage, or if we want to utilize these as stations, we can have a separate batting cage.
11:25I'm a salesman.
11:26I understand baseball, and I understand sales.
11:28You have to be passionate about what you believe in and what you're selling.
11:31I'm truly passionate about baseball.
11:33It's no doubt.
11:34It's a sure thing.
11:35It's a home run with this task.
11:37All in favor of baseball?
11:38Aye.
11:39Aye.
11:40It's a home run.
11:41Okay, good.
11:42After that, we had to meet with contractors to discuss the layout and design of the baseball diamond.
11:46Think you got something like that?
11:47Yeah.
11:48Sure.
11:49While James, Mark and Jen hopped in the van and went back to the suite.
11:56How many radar guns are there?
11:59Eight.
12:00That's it?
12:01You guys, I can sell radar guns all day.
12:04You can sell radar guns all day long.
12:06But I need more than eight to sell.
12:08You sell eight radar guns, and then we'll find something else for you to sell.
12:11I'll sell six, and then you find me more to sell while I sell the other two.
12:15We got a good amount of radar guns.
12:16If we need to get more, we'll get more.
12:18Okay, that's fine, as long as we have a way to get more.
12:21My girl needs radar guns.
12:23Jen made it clear that she believes in her selling skills.
12:26But the caveat with that is if you make those promises from a sales perspective,
12:30you better step up to the plate and get it done,
12:32because if you fail, you've put yourself out there that you didn't deliver.
12:36And those are the types of things that are going to get you to the boardroom.
12:38I love the radar gun. Is that what it's called?
12:44A successful team has to challenge each other.
12:47Push your teammates to be better performers.
12:50You just had a third one.
12:51Let me see it. Let me see.
12:53Why do you like this better than what you had?
12:56Let me just see what you had.
12:57Just keep pushing them, pushing them.
12:59You don't want to drive them over the edge, but push them as far as you can.
13:03All right, good.
13:04I'll let you and I come into the office.
13:13How are you?
13:14All right, how are you doing?
13:15Good, not too bad.
13:16Ready for a big day?
13:17Absolutely.
13:18We're fired up.
13:19Our task is to create an interactive event for Dix to increase sales in a given category.
13:24As soon as we walked in, we saw that the entire field was finished, to our surprise.
13:27We were very excited.
13:28Fortunately, the contractors finished it that night.
13:30Are you kidding me?
13:33Hey, Josh.
13:34Yeah.
13:35Take a look.
13:38Oh, my God.
13:40Home run.
13:41Are you joking?
13:42Oh, I thought it looked great.
13:43I thought the contractors did a sensational job, and they really achieved what we were looking for.
13:47Now, how big is this cage going to be, though?
13:4936 feet.
13:50How wide?
13:5112 feet.
13:52We're 12 feet high.
13:53It's going to be pretty much like this.
13:54It's big.
13:55It is big.
13:56Cage is important.
13:57We need that cage.
13:58The batting cage is going to be the centerpiece of the whole event.
14:00I mean, it's going to attract the most attention.
14:01It's going to give people an opportunity to really try bats out.
14:04It'll enable us to convert people who were there at the event to sales.
14:07Mark, where do you get this thing out?
14:08All right.
14:10That's tall, huh?
14:11Like that?
14:12The only raft that we can tie it to is that one.
14:17It's a pain in the ass.
14:18The batting cage was huge.
14:19That was a good idea, but we had to use it strategically.
14:25Nice job, guys.
14:27What are you taking?
14:28One, two, and three.
14:31I think if you do one, two, and three, maybe you may not be able to get behind.
14:33It doesn't matter.
14:34We'll move it.
14:35It better be safe.
14:36We have all this space back here we haven't used at all.
14:38I realized that the batting cage was taking up most of the diamond.
14:43It really changed our entire concept because we were supposed to have different stations
14:48where products would be featured at each of the bases.
14:51And now the batting cage was the central focal point of the entire event,
14:56and the product was kind of pushed off to the side.
14:58You really didn't even see the product.
15:00At the end of the day, that was Josh's responsibility.
15:17We created a fairway with three different stations.
15:20One of them was fashion, where we would sell apparel.
15:23One of them was function, where we would actually show people how to swing their glove.
15:27And one of them was family and fun, which is the putty we created for the kids.
15:31Who stuck these here? Because I don't want these here.
15:33Adam did that.
15:34Hey, I don't want these here.
15:35If you see that they're looking on price, direct them over here to it,
15:38and stick it right here at this corner.
15:40Oh, over there at women's.
15:41I thought you were placing them at women's here.
15:43Listen before you start screaming.
15:45Well, you mean we weren't very clear, Clay.
15:47I know, but...
15:48You weren't clear when you said that.
15:49I hadn't finished yet.
15:50I think right now, Felicia and Alla are learning what I've always known about Clay.
15:54Working with Clay on Excel and working with Clay on Capital Edge,
15:56I've come to see that Clay can be a difficult person to work with.
15:59He's always talking about what's wrong with that idea and what he doesn't like about that idea.
16:03One of the things I'm really unhappy with you on is you told me to come and work on merchandising.
16:09And that y'all were going to go do something else.
16:12And now every time I set something up, someone else is changing it.
16:15Who's changing anything?
16:16I have four kids. I feel like Clay is a five-year-old kid
16:19that just constantly needs to pout his chest and contradict everything that you say.
16:23You just told me that we couldn't sell something or talk about it if we didn't have it.
16:28Do you hear what I'm saying? You're going to create problems that we don't need.
16:31Clay is not a man. He is an insecure, bitchy woman times a thousand.
16:36If we lose for any reason, Clay is going in the boardroom with me.
16:41No question in my mind.
16:42Just answer it for me.
16:43Did you not tell me?
16:45Listen.
16:47Cut it.
16:53Cut it.
17:00Now ready.
17:01Dick's Sporting Goods. Here we go.
17:05Atta boy. Good job.
17:06Want to jump out a little bit quicker.
17:08Hot dogs, pretzels, lemonade.
17:11Keep your head down. Keep your eye on it.
17:13I think the event's going very well.
17:14Mark on the batting cage and James was in there with him ensuring that the kids were being instructed.
17:19We felt like the buzz was just starting.
17:21Now still turn your back foot.
17:22Squish that bug.
17:27And when you step, all you're doing is turning that back foot.
17:29All right.
17:30Right through.
17:32It's luck. It was meant to be.
17:35It's a good bet.
17:36Yeah.
17:37He's getting the one that I just told him to.
17:39Holy cow.
17:41That's a good sell.
17:42You're a machine. Machine.
17:44Ready?
17:45Ready?
17:48Nice.
17:50Right now, we're pushing bats.
17:52I mean, we're getting some sales out the door.
17:54But the great idea of the baseball cage is actually drawing away attention from the actual sales.
17:59I'm getting a little nervous.
18:01This whole batting cage idea is lethal.
18:06I mean, do we have any concept of how much money has been sold?
18:09Nope.
18:12Good job. Nice job.
18:14Holy cow.
18:16Feeling good?
18:17Spent a lot of time with each one of these kids.
18:20So it's been a great, great experience.
18:22How are the rest of your teammates?
18:25You know, I've been so damn focused here.
18:27I don't even know.
18:28Pretzels. Hot dogs. Lemonade.
18:33She's really pitching those radar detectors.
18:35Jen, who claims to be the mother of all sales people, and who was going to sell all the high ticket items all day long.
18:40She was going to push $150 radar detectors and $300 batting cages.
18:44Sold diddly squad.
18:46Would you be interested?
18:48I have no use for that.
18:49No use for that?
18:50Well, what the hell? Do we meet our goal or not?
18:53I don't know, but I definitely sold more than some people here.
18:57I'm not sure if the XL Corporation fully grasped the concept of this task.
19:02Their main focus wasn't on the sales.
19:04It was teaching kids how to swing the bat.
19:06Teaching kids how to play t-ball.
19:08Now, we're doing a little expo thing here. What are we doing?
19:12It's not about batting practice.
19:14It's about converting customers into sales.
19:28Hey, guys. Just want to let you know from 2 to 7 today we're doing a free golf expo.
19:32If you think about any gifts or anything, we'd be happy to help you.
19:35Just come back and let us know.
19:37We're driving right into the back if you'd like to hit a couple even.
19:39I'd love to.
19:40Well, go for it. You can do it with that hand. We can train you how.
19:43I was a greeter that brought everybody in the door and guided them into the golf section.
19:47Then I passed the baton off to whomever was in apparel.
19:49I love that one.
19:51I actually just got this one.
19:53I would definitely take the pink.
19:55I wouldn't even hear no funny answer because this is it.
19:59How are you?
20:00Can we introduce you in a set of irons?
20:03You know where I work, right?
20:04I've been in the golf industry now for a little over 10 years with Donald Trump,
20:07so I have a fairly good idea about golf merchandise.
20:11Who on your team plays golf?
20:13Nobody.
20:14And you picked golf because?
20:16I asked the members of Capital Edge if they knew anything about golf,
20:20and pretty much they didn't.
20:22I think they're just kind of winging it, but they definitely have a spirit.
20:26Thought about giving these kids a putter instead of a wedge.
20:29Look at him. He's only 2 years old. He's been here for about an hour.
20:32He's already bought himself a set of golf clubs.
20:34This little guy, $119.
20:37You know, we kind of preoccupy the kids,
20:39and the parents are able to look around and get something for themselves.
20:42The interactive portion was we built a little golf course,
20:45and the kids could actually play and swing balls.
20:48Once the kids come in and drag the parents in, they're preoccupied.
20:52Therefore, we can kind of sell to the parents.
20:54What would keep you from getting to play golf?
20:56You're looking at the driving range.
20:58Work. Work.
20:59No, you've got to take time off from work for that.
21:01My role is to sell my ass off today.
21:04No amount of marketing or the way the display was set up
21:07is going to determine the winner in this.
21:09All I know is that today I have to sell, sell, sell, sell, sell.
21:12You can afford it. It's a golf club. It's your pastime, right?
21:16Try it out. Try it out in here in our driving range.
21:19This guy is a good salesman.
21:22I will give credit where credit is due.
21:24Clay actually performed well in sales. He did well.
21:27What would it take to get you to buy these over your Nikes?
21:31Maybe this is one of the very, very few of Clay's talents.
21:36All right, you sold it.
21:38What else can we sell you?
21:40At the end of the task, I was surprisingly calm.
21:43What a victory.
21:44Yeah, it was a nice one.
21:46It's a revenue thing. It's about numbers.
21:49Hopefully our numbers are better than theirs.
21:51Do you have any questions on any of them?
22:00All right.
22:30Well, good morning, everyone.
22:31Good morning.
22:32How did you enjoy your experience yesterday?
22:34Lots of fun.
22:35Good. Well, we're going to get Donald on the phone.
22:42Where are they?
22:44Actually, you see where they're walking right there?
22:46Right.
22:47You see two rocks just to the left of that and then even more up towards the left.
22:51Beautiful.
22:52Hello?
22:53Good morning. How are you?
22:54Good morning, Carolyn. How are we doing?
22:56Very well. I'm here with Capital Edge and Excel and, of course, Bill.
22:59Good morning, Mr. Trump.
23:00Good morning.
23:01It's really nice in Los Angeles.
23:03I'm at Trump National Golf Club checking things out.
23:07Carolyn, how did Capital Edge do?
23:10They chose golf as their sporting event.
23:12And they created a little putting area for children to come in and play
23:16while, I suppose, parents were hopefully spending their money.
23:19They were able to boost average sales in their department by 74 percent.
23:25Wow, 74 percent. That's huge.
23:29Bill, how did Excel do?
23:32Well, Mr. Trump, Excel picked baseball, another one of your favorite sports,
23:35and they built an amazing batting cage within the store.
23:39They had an incredible crowd.
23:40There was always a line constantly trying to get into the batting cage.
23:44But they focused too much of their efforts on the baseball diamond
23:47and teaching the kids how to play baseball
23:49and didn't focus their energies on selling the products,
23:52which is really what the task was about.
23:54So not only did Excel fail to boost sales of the baseball products,
23:58but their sales actually fell 34 percent below average.
24:05Capital Edge, you win.
24:09That's huge.
24:10That's huge, guys.
24:11Excel, I can't believe you caused sales to drop 34 percent.
24:16That's embarrassing.
24:17Ala, you're the winning project manager.
24:20Does anyone on Capital Edge think that Ala does not deserve to be exempt?
24:25She did a great job.
24:27She did a good job, Mr. Trump. She deserves to get it.
24:29Did anybody vote against Bill?
24:31It would be wonderful if I could see what was going on.
24:33Well, they all feel she should be exempt next week.
24:35All right, well, that's very good.
24:37So Ala, that means should your team lose next week, you will be exempt.
24:41Thank you very much.
24:43Capital Edge, after selling Dick's Sporting Goods,
24:46you'll get the chance to enjoy them.
24:49For your reward, you'll take a private jet to Montauk in East Hampton, Long Island
24:54for a sports fishing trip and lobster bake.
24:57Montauk is the sport fishing capital of the world.
25:00You'll have a great time.
25:02Excel, I'll see you in the boardroom.
25:05And with the exception of Brian, who is exempt, someone will be fired.
25:22OK, we want to see what's going on.
25:24Cheers, everybody.
25:26Here's to Capital Edge.
25:28If I'd missed out on this reward, I would have been really upset.
25:31It wasn't just a win, it was freaking a slaughter.
25:34We rocked, we rolled, we steamrolled over the other team.
25:37I mean, it was 111% difference.
25:40That's huge. I mean, that's huge.
25:45We flew to Montauk where we got on a fishing boat to go deep-sea fishing.
25:50Any of you get seasick, do it over the side of the boat.
25:53You go inside, it's only going to get worse.
25:55Believe me when I say that, it will only get worse.
25:58I wasn't too excited at first.
26:00I was like, I don't like fishing.
26:03I'm out of fish. I hate fishing.
26:05How many of you guys have fished before?
26:08I like fish. I fish.
26:10Step right up. I'll give you the rundown here.
26:13In this interview process, I really learned something.
26:17You let it out until you feel the sinker hit the bottom.
26:19There's a weight on the underline.
26:21Deep-sea fishing. That was a beautiful, beautiful thing.
26:24That was a reward all unto itself.
26:26Is that a fish?
26:28Oh, there you go.
26:30Voila. We got a winner.
26:32Today's reward makes winning ten times better for it to be the best reward yet.
26:37Because, you know, we kicked ass.
26:39We kicked ass.
26:40Well, luckily it didn't have a bearing since we were 100% ahead of the other teams.
26:43Absolutely.
26:44The only thing I wanted to do was win this task no matter what
26:47and show Josh how rude he was when he said that I was one of the weakest players.
26:51It really lets me say, Josh, in your face.
26:56That was worth the price of admission.
26:59Oh, look at this, you guys.
27:02What did we do to deserve this?
27:05We were definitely living it up, Trump style.
27:08No fuss.
27:09We had a private chef make us a delicious seafood dinner
27:14and we had a little kumbaya on the beach with a big bonfire.
27:18It was a great time.
27:20All right, I'm going to savor a bottle in celebration of our first victory.
27:25Trust me, it's really good.
27:27Trust me.
27:28Clay, it's okay.
27:29Don't worry, Clay.
27:30This is a tradition that started with Napoleon.
27:34I've studied champagnes.
27:36I've been to Bordeaux and spent time with Margot and Mouton Rothschild
27:40savoring champagne bottles and just having an amazing time.
27:43All right, let's see if I can do it the first time.
27:45Ready?
27:46Here we go.
27:47We have faith in you.
27:51Marcus, he's just a nice guy with very, very little ability to perform.
27:58Let's see if I can even do it, this guy.
28:01All right.
28:04Careful, Marcus, please.
28:06Don't worry.
28:07When he just says something off the wall, you're like, what?
28:10Come on, you baby. Let's go.
28:12There we go.
28:15There we go.
28:16It's ridiculous. He is ridiculous.
28:20Here's to Dix, Donald, and everybody else.
28:24Who do you think was the weakest performer?
28:28Jane specifically asked me to run the case to ask if he could float.
28:32He wanted to float the closed deals was his specific words to me, and he didn't.
28:38What do you think, hands down, Jen was the most culpable?
28:41She's told us since the day we stepped into this suite that she's a sales manager and sales star.
28:48She's told us since the day we stepped into this suite that she's a sales manager and sales star.
28:53So that's what it comes down to.
28:54I mean, I can point at every single person and find fault.
28:56Right.
28:57At the end of the day, it was all about sales, and she's supposed to be the sales queen.
29:00I don't want to bring anybody but Jen.
29:02Josh's immediate response was he was going to go head-to-head with Jen, and I told him he needed to be careful.
29:07If he and Jen go into the boardroom and Mr. Trump doesn't buy the sales standpoint, he has no other out.
29:13I don't want to bring James in.
29:14You know, unlike you, I feel bad for even saying that, but at the end of the day, I mean, he specifically said he wanted to float to train him in sales and show him how to close the deals.
29:21And not only did we fail to get even close to capital edge, but we registered a 34% loss in sales.
29:27In simplest terms, it was a huge ass-kicking in exponential proportions.
29:32I can't believe they won, they, that group.
29:36I hate losing, but I really hate losing at that spread and even more so to those people.
29:41I hold the whole team accountable for the loss.
29:43I think we did a good job rowing together, but I'm not sure we rowed in the right direction.
29:46I'm not sure we even had the right boat or the right orders, for that matter.
29:48I think that the disparity is great enough that Mr. Trump will have a lot to say about the fact that we didn't just lose, but we lost miserably.
29:56You never know. You never know what happens in that boardroom.
30:00I'm nervous.
30:02Yeah.
30:03Well, you know, I'm not bringing you in, so you have nothing to worry about there.
30:14Hi.
30:16Hi.
30:17They're waiting for you in the boardroom. Please go on in.
30:44Come on.
30:58I'm going to the Metropolitan Museum of Art tonight for dinner, so again, I apologize for the tuxedo.
31:05You'll be doing this someday in your lives, I suspect.
31:08You know, I've been in a lot of boardrooms, and this is the worst defeat that we've ever had.
31:12No team has ever lost by as much as you've lost.
31:16So, Josh, what happened? Pretty big defeat.
31:19Yes, Mr. Trump, we lost the task for a variety of reasons, but at the end of the day, we didn't convert sales.
31:24Whose idea was baseball?
31:26James was.
31:28That's because he's a good baseball player.
31:30The Mets tell me you're a terrific baseball player.
31:32That's very nice of you.
31:33Iowa didn't do you much good. You lost, so it didn't help you very much.
31:37Rebecca, why did you lose?
31:39We had a batting cage.
31:41There was a big draw, but people couldn't necessarily get to the products, and as a result, it didn't translate into revenues.
31:51The batting cage took up so much room, and you didn't have any room to do anything else.
31:56Who came up with the batting cage, the idea of the batting cage?
31:59I'll say it was my idea, but...
32:00Don't you think that was sort of a bad idea?
32:02You were so busy hitting balls and showing off your batting skills that I don't think you had really time to focus on the event.
32:08We had a captive line of people that was 10 deep for five hours.
32:12In a way, that's even worse. I mean, you created something that should have been a winner, and you made it a loser.
32:17Yeah, Mark, you kind of hid out in that cage all day. I mean, you seemed like a sharp guy.
32:20Didn't you think it would have been important for you to step up and be a little more proactive?
32:24I mean, it was easy just to be in that cage and feed the machine with the baseballs.
32:28I understood the pitching machine. I knew the cage. I understood hitting.
32:31That was a two-person job. I did it by myself.
32:34Well, you're so preoccupied in the batting cage and teaching kids how to play baseball and pretzels.
32:39Explain that one to me.
32:41That's not something... The lemonade and pretzels was a completely side thing that a vendor was in charge of.
32:45It took none of our time except for a 10-minute setup.
32:48But it took some of the money away from it.
32:50Certainly it did.
32:51Three dollars on a hot dog could have been used as three dollars towards a bat or a baseball or...
32:55But it helped draw people in.
32:57But again, it wasn't to draw them in to do this promotion. It was to draw them in to sell.
33:03Jennifer, how was Josh as your project manager?
33:06Certain priorities went out the window.
33:08Once the event started, we were all just doing our own thing. We had to wing it.
33:12And I just wish...
33:14You talked a pretty good game about your sales ability.
33:17I mean, you were supposed to sell all those radar guns. I don't think you sold one.
33:21You were touting yourself as the sales expert.
33:24I didn't see a sales expert in there. What happened?
33:25Looking back, the concept really changed from the original stations in the diamond field.
33:30You had a line. Getting people to your event wasn't the problem.
33:34It was converting them from a baseball clinic to a purchase at the cash register.
33:38That was the number one problem.
33:40So whose role was it to sell?
33:43Jen owns sales as a plan, but this whole team knows that this task was based on sales.
33:48Well, who put Jennifer in that position?
33:50She's told me she's the sales queen.
33:52She sells, sells, sells, so it was a natural...
33:53But she is a good salesperson.
33:55Apparently not from yesterday's task, sir.
33:57Actually, I am a great salesperson as long as I'm given a situation in which I can sell.
34:03But you know what? I'm not a salesperson and I sold more product than you did, Jennifer.
34:07As did I.
34:09As did Rebecca.
34:11Rebecca as well. Rebecca, I commend you. You really stepped up to the plate.
34:13Jennifer, a lot of excuses out of you. You barely made it out of here last week and you were promising us great things.
34:18I didn't see it.
34:20The project manager should have had us organized, should have had a plan.
34:23I wasn't in charge.
34:25You said you were a sales queen.
34:27I said this should not be a clinic. I said the kids are taking too much time in the batting cage.
34:30I was asking for what we needed.
34:32Who did you ask?
34:34I asked you, Josh.
34:36That's a blatant disregard for the truth, Jen. Honestly, you're lying now.
34:39You own sales and you failed.
34:41We all had a part of sales during the event.
34:44You should have delegated sales responsibilities to each person.
34:46If you felt you weren't educated on a product, guess who you should have talked to? Jane.
34:48I wasn't in charge of the event. I was in charge of sales.
34:51So how much did you sell?
34:53A handful of baths. I sold several gloves.
34:55She sold an eighth out of all this crew except for Mark.
34:57Who sold the most, Josh?
34:59Rebecca sold the most and Marshawn and Brian were close second.
35:01Well, at least three of them got the point.
35:04Josh, normally I'd have you choose two people to come back in here with you.
35:10But you were responsible for the biggest loss I've ever had in this boardroom.
35:14So I'm not going to ask you.
35:17So what I'm going to do is, Brian, you've been exempt.
35:20So you go back up to the suite.
35:21Rebecca, everyone seems to think you did a great job, including Bill and Carolyn.
35:26And Marshawn, I think the same thing.
35:28Everyone thinks you've really been outstanding.
35:30So I'm going to ask you three to go back up to the suite.
35:33The rest go outside. You'll come back.
35:35Somebody will be fired from this group.
35:51Alright.
36:19Bill, what do you think?
36:21manager's responsible and he's trying to assess the blame to everyone else I
36:24think Josh choked when it came down to crunch time by the road admission they
36:28had three salespeople and that was the whole point of this task was to sell I
36:32can't pick one of them Robin let him in all of you return to the boardroom
36:37please
36:51so Josh what do you think mr. Trump I think after hearing everyone's analysis
37:02and everyone's comments today I think I believe Jennifer was the weakest link on
37:06the team for this task the reason we lost this task was because we didn't
37:11follow through on our original concept of having five stations I was told I was
37:16in charge of marketing and sales you're nodding do you agree with it I agree we
37:19did veer off the path and path and I can't say all the credit goes to her I
37:23mean she did was in charge of sales but we did move off the plan and we didn't
37:28really react so when you Josh or Jennifer out of the two I mean he's the
37:32project manager it does roll up to him what do you think mark sir at the end of
37:38the day we didn't convert sales and sales was responsibility of Jennifer
37:41mr. Trump that's completely not true I worked hard on this I got a lot done I
37:45got a lot done I not only did I fulfill my role the best I could I did a dish
37:49you know things it was not a sales event were you selling the line of
37:52people waiting on the batting game I was working on the line of people they
37:55didn't want to buy at that point they wanted to get in there and hit the ball
37:58wait there's a 15-minute wait you couldn't talk to them I did talk to that
38:02weren't you able to sell I was able to sell I don't know why people are saying
38:06I didn't learn anything so did you sell anything I did sell how many guns did
38:09you sell zero you know what the guns weren't selling so I started selling
38:14at least six or seven bats I sold t-balls I sold t-ball stands Josh
38:21allowed this to turn into something that shouldn't have been it didn't end up
38:24being a sales event
38:27Jennifer I think you're a bright woman but on this task you did let me down I
38:35wasn't given the opportunity to do what I couldn't do because the concept was
38:40changed you thought you would have sold ten times what you sold period did it
38:44end up being going to be and didn't we need to change and adjust yes didn't
38:51sell I did sell mr. Tom I didn't sell enough you didn't sell Jennifer you
38:57should not fire me that'll be making a big mistake do you think that the
39:01project was run properly do you think that partway through a project manager
39:05you sell or not sell I sold we were selling what we could sell within the
39:10format we were telling Josh this isn't working we need to change it James told
39:14him several times this isn't working Josh you failed too I agree Josh I think
39:22you were a very very ineffective leader your decision-making was absolutely
39:28terrible James you built a batting cage you took up all this space mark this is
39:34a sales task you didn't sell a single thing and again in this boardroom we've
39:40never had a team lose so badly you're all fired all four are fired
39:47go home go home
40:10sorry we disappointed I'm better than that right I know you are you're all
40:14better than that
40:17it was the worst defeat we have ever seen
40:34none of them stepped up to the plate none of them hit the mark had to be done
40:39life continues
41:09you