Episode 5 - Part 2
Category
🛠️
LifestyleTranscript
00:00Hey, it's Radar here on location at Precision Healing and Wellness in Brookfield.
00:10Easy to find just off the corner of Greenfield and Calhoun.
00:14Once again with the staff and Nova Gescheidmayer, who's going to tell you all about some great
00:19treatments that they offer here to help get your body feeling a little bit better.
00:23And Precision Healing and Wellness is the sponsor of our Wellness Wednesday.
00:27Nova, something we talked about was veterans, and you really take care of the veteran community.
00:32Speaking of that care, it probably takes insurance.
00:35So how do you work with insurance with veterans?
00:37So the VA itself pays us directly.
00:40The VA is the insurance carrier for the veterans, and the VA takes care of that all.
00:45So the veteran has usually no out-of-pocket cost.
00:48Sometimes referrals are denied or delayed.
00:51How do you work with veterans when that kind of situation pops up?
00:54So if the referral gets denied or the veteran doesn't feel like they are getting the service
00:57that they need, they can reach out directly to their primary care provider.
01:02We will actually help them get different referrals if needed.
01:05They can also get information from us on how to file an appeal.
01:10They can go through patient advocate or even file a complaint with the Office of Inspector
01:14General.
01:15And you know what?
01:16We have all of that information here and can guide them through that process.
01:19And how can you avoid mistakes made by veterans with this whole process?
01:24Because I'm sure there's a lot of red tape to have to go through.
01:27Oh, for sure.
01:28So we are in constant contact with our veterans.
01:30We become friends with them, essentially reaching out, making sure that they get the step-by-step
01:36guidance that they need through us so they can get the care that they need.
01:40Nova, thanks so much for what you do for veterans in our community with Precision Healing and Wellness.
01:44And we encourage any of the veterans or their families to reach out to our clinic at any
01:49time if they have any questions.
01:51PrecisionHealing.org or 262-439-8019.
01:56Precision Healing and Wellness.
01:57It's really good things going on here.