Ano nga ba ang mga dapat tandan para makaiwas sa holiday scams?

PTVPhilippines

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Transcript

00:00Now during Christmas, there are more and more holiday scams.

00:04Those who deceive customers, donors, and those who just want to go shopping or just want to share blessings.

00:12Be aware, Clarice, because as Christmas approaches, there will be more and more of them.

00:18That's true, Dayan, because aside from fake delivery scams and other types of deception,

00:24other scammers are also accepting fake charity or donations.

00:29Especially now that there are a lot of storms,

00:32to help us avoid those scams and to divide their holiday watch page campaign,

00:38we will have an interview with the Executive Director Undersecretary Alexander Ramos

00:43of Cybercrime Investigation and Coordinating Center or CICC.

00:47Sir, good morning.

00:50Good morning, bro.

00:52Jose Ramos, good morning. This is Dayan and Audrey.

00:55Sir, let's talk about your campaign in CICC.

00:59How will this help the holiday watch page to raise awareness against scams this Christmas season?

01:10Our campaign started three weeks ago.

01:15We are with the Department of Trade, DOTR, and other agencies,

01:22including stakeholders, delivery services, popular platforms like Shopee and Lazada.

01:32We are also with online payment platforms like Maya, GoTime, and GCash

01:40to discuss how we can protect online consumers.

01:46Now, we joined forces to quickly respond to potential victims.

01:56This is a campaign to make sure that our online consumers are safe,

02:07especially now that there are a lot of scams happening.

02:11So, we are asking them to avoid using online payments.

02:20Jose, what are the known ways that the public should avoid

02:26and what are the 12 scams of Christmas?

02:32Let's start with the most common ones.

02:37These are the scams of suddenly earning money.

02:44If you want to earn money online,

02:51you have to ask for online payment accounts like GCash, GoTime, or Maya.

03:01Actually, don't use these methods to earn money

03:07because you are using an involuntary method of violating the law.

03:17Let's avoid that.

03:18Secondly, the investment scams that we see are increasing.

03:24Most of you are asking for dollars or cryptocurrency.

03:28They will tell you that it's easy to earn money here.

03:32It's just a matter of days and weeks.

03:34Your money will suddenly increase.

03:38You will just be affected.

03:41At first, you will be interested, but as you grow,

03:44you will be cut off from their system and you will not be able to recover your money.

03:51These are the two most common scams that we see.

03:56Of course, there is the regular scam, the shopping scam.

04:02If you were tricked into buying something cheap,

04:06you were tricked because of the promos,

04:10Let's not get involved in this.

04:13If it's not on an online platform that is legitimate,

04:20it's likely to be a scam.

04:22You can see that the prices of goods are so low that it's impossible.

04:30Let's avoid that because if you get tricked,

04:34you won't be able to recover your money

04:36because it's not up to the regulators to regulate your sales.

04:42If you buy or sell one-on-one,

04:46let's avoid that.

04:49Of course, you mentioned the so-called fake delivery.

04:54You know that we are very busy this Christmas season.

04:58We have work, meetings, and so forth.

05:01Let's also avoid not keeping track if we have an online order.

05:08Let's just know that there is a delivery in our house.

05:11If you are in the middle of a meeting or vacation,

05:15your neighbors will suddenly say,

05:19you have a delivery here, do you need to pay this and that?

05:22You won't remember.

05:24If you pay them,

05:26you will receive a fake package.

05:32That's really rampant during this Christmas season.

05:37Of course, we know that a lot of calamities have happened in the past few weeks.

05:43We have fake online charity campaigns.

05:48People are asking for money.

05:51This and that.

05:53Let's avoid that.

05:55Let's stick to the official channels

05:58that are really looking for help for those in need.

06:03Let's avoid that.

06:04And here, your friends will suddenly increase.

06:08Fake friends, fake relatives.

06:11It's rampant.

06:13You don't know who they are.

06:15You will suddenly receive a message.

06:17This is your cousin or nephew.

06:21Your account has been hacked.

06:26Your directory.

06:28And your relatives or friends are pretending

06:32that they are asking for help.

06:35If you are not sure who they are,

06:38don't talk to them.

06:40Of course, it's important to double check who you are talking to.

06:47Check with your relatives or friends

06:51so that you won't be easily fooled.

06:55While you are at the shopping mall,

06:57this is also a delicacy.

06:59Fake Wi-Fi sites.

07:02This is really common.

07:04Because of these fake Wi-Fi sites,

07:07your online accounts will be hijacked.

07:10Your credentials will be seen when you shop.

07:17Your payment platforms will be hijacked.

07:21Even your passwords.

07:23Because you will be easily traced

07:27if you use fake Wi-Fi sites

07:30that are collecting personal information.

07:34Of course, for those who are on vacation,

07:36plan early.

07:39It's not the last minute.

07:41Because later, you will be promoting

07:45cheaper and better

07:48vacation accommodations, vacation trips,

07:51vacation costs.

07:54When you get there,

07:56you will just be fighting

07:59in the advertised accommodation.

08:02It's not them

08:05that you see on the platforms.

08:07So, it's really important

08:10to plan early, confirm,

08:13and double-check, triple-check

08:16your vacation plans.

08:18Travel agents are included.

08:21They are included.

08:23Those who promote

08:25your accommodations.

08:27Of course, let's also look at

08:30those who are exchanging

08:34our accommodations.

08:36Later,

08:38it's money that will be exchanged.

08:40It's important to look at

08:42what they're charging us.

08:44We can't afford that.

08:47These are the most popular scams

08:49that we see during Christmas.

08:52Hey, ma'am, it's very helpful

08:54when you detail

08:56different types of scams.

08:58Because if we're not aware,

09:00we have a better chance of being victims.

09:02So, it all starts with awareness.

09:04Because if you notice,

09:06this is what you mentioned

09:08about the 12 scams of Christmas.

09:10Let's be careful.

09:12What is the first step

09:14that should be taken

09:16if they become victims

09:18of one of these scams?

09:20What is the first step

09:22that should be taken, sir?

09:24If your problem is

09:26that you don't have money

09:28or access to your platforms,

09:30the first thing you should do

09:32is to hijack your online platform.

09:34You should tell them that

09:36your account has been hijacked

09:38so that you can stop payment immediately.

09:40Just like online banking,

09:42Gcash, Kinapaya.

09:44They can react quickly

09:46if you report to them immediately.

09:48Because there are a lot of us

09:50who get angry.

09:52They even post

09:54complaints on social media

09:56and not on platforms.

09:58How can we solve

10:00their problem?

10:02Of course, if your account

10:04has been hijacked,

10:06especially your social media account,

10:08if it has been hijacked,

10:10you should warn

10:12your friends and relatives

10:14to tell them

10:16that their account has been hijacked.

10:18Because there are a lot of us

10:20who complain

10:22that they were fooled

10:24by

10:26a friend's

10:28account.

10:30That's why money

10:32is urgent.

10:34They should tell

10:36their relatives

10:38and

10:40most importantly,

10:42after reporting to your friends

10:44and platforms,

10:46call 1326

10:48so that

10:50we can track down

10:52the prevalent

10:54e-scam

10:56so that we can warn

10:58our fellow countrymen.

11:00And for your hijacked account,

11:02we can help you

11:04recover your account.

11:06Aside from public awareness,

11:08how is the CICC protecting

11:10our fellow countrymen

11:12against these scammers?

11:16You know,

11:18these reminders

11:20are sometimes beyond the control

11:22of our regulators.

11:24We step up

11:26with continuous reminders.

11:28Like what I said earlier,

11:30if your account has been hijacked,

11:32call us immediately

11:34so that we can recover your account.

11:36And we will not stop

11:38talking to your

11:40channels

11:42that always remind you

11:44to avoid

11:46those who are always in a hurry

11:48and help us

11:50reduce the number

11:52of victims by practicing

11:54good hygiene.

11:56Our online hygiene is important.

11:58Not only in our bodies,

12:00but how we

12:02behave online.

12:04These are our

12:06first reminders

12:08to our fellow countrymen.

12:10Make sure that you stay

12:12ahead of these scammers

12:14and be alert so that you won't be

12:16a victim of scams during the holiday season

12:18because it's a waste of our hard-earned money

12:20to be a scammer.

12:22Again, thank you so much, Usec Ramos,

12:24for taking the time for our program.

12:26We will hear from

12:28Undersecretary Alexandra Ramos

12:30of Cybercrime Investigation and Coordinating Center.

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Transcript

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