A decline in physical record sales has resulted in major artists making their money via touring.
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00:00The ticket market in the UK faces ongoing criticism. High prices driven up by resellers
00:09make it tough for fans to secure tickets at face value. Bots and scalpers snag large quantities
00:17only to resell them at inflated prices. Hidden fees for processing and delivery further hike
00:23up the final cost, frustrating buyers. The risk of counterfeit tickets from unofficial
00:29sources adds to the concern. When problems arise, some sellers are notorious for poor
00:36customer service. Recently, Oasis fans suffered a blow as over 50,000 tickets for their reunion
00:43tour were cancelled. These tickets were bought through unauthorised resale sites. Organisations
00:49like the Society of Ticket Agents and Retailers strive to uphold standards, but challenges
00:57in the market persist. Should that market be better regulated by the government with
01:02much better protection for consumers?