What is dynamic pricing and how does it work?

  • 2 weeks ago
The topic of ticket prices becoming untenable for many fans due to "dynamic pricing" has been a point of contention since Oasis reunion tickets went on sale. Benjamin Jackson talks about what "dynamic pricing" is and why we, the consumer, are apparently to blame for ticket prices.
Transcript
00:00You may have found yourself on the receiving end of some pretty expensive gig tickets this year,
00:06with Oasis, Sabrina Carpenter and Catfish and the Bottlemen all receiving calls from fans regarding the cost of seeing them live.
00:14So why have gig tickets gotten so expensive in recent years?
00:19Aside from rises in inflation, costs for travel and of course hiring large venues out for the shows,
00:26a lot of the rising costs are apparently the fault of our own.
00:29No, really, it's our fault.
00:41Dynamic pricing is a business model Ticketmaster has adopted to react to the market regarding ticket prices.
00:47And much like Uber and its surge pricing, the idea of dynamic pricing is that events that are not selling as well as they should
00:55will have their prices lowered due to a lack of demand.
00:58But with that comes the pendulum swinging the other way.
01:02Now if there is a high demand for shows, say for example Oasis' long-awaited Reunion or Sabrina Carpenter's eagerly anticipated shows,
01:10then prices will increase due to the demand and the market for them.
01:14The idea was adopted by Ticketmaster after seeing Major League Baseball team the San Francisco Giants adopt a strategy to help their ailing audiences
01:23and also to avoid ticket touts buying tickets en masse to sell at an exaggerated amount.
01:31But as other commentators have asked, has it helped cut out ticket touts?
01:35Some of the prices for premium tickets through Ticketmaster are almost the same amount as general resale tickets on sites such as StubHub and Twickets.
01:45The latter the official resale market Oasis would prefer people to use.
01:50The increase in ticket prices through dynamic pricing has caused quite the controversy in recent years
01:56with acts such as Taylor Swift and The Cure being vocally against the practices employed by Ticketmaster.
02:02And this has now led the UK government taking a look at the marketplace as more and more fans find it hard to see live music,
02:09be it ticket prices or the dwindling number of venues and nightclubs in a post-pandemic Britain.
02:16So, like I said, it's our fault.
02:19And are you in favour of dynamic pricing or do you think it's become more of a problem than ticket touts?
02:24Let me know by dropping me an email or commenting on the article you're watching this video on.

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