Culture Secretary Lisa Nandy describes issues with fans trying to buy tickets for Oasis concerts as “deeply depressing” and says the government will look at an “overhaul of the system”. Hundreds of people have officially complained about how Oasis tickets were advertised after prices for the band's reunion tour soared due to dynamic pricing. Report by Blairm. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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00:00I don't know what conversations Oasis had about ticket pricing, but I do know that it's
00:05deeply depressing to have had this incredible moment where so many people, especially at
00:09my age, were incredibly excited that this event of a lifetime that they thought may
00:14never happen was happening, only to find that they had to queue for hours in a queue and
00:20for many of them to find that when they got to the front of that queue they couldn't actually
00:23afford the tickets that were on offer. We think as a government that there's an overhaul
00:28needed of the regulations around ticketing. We've already announced that this autumn we'll
00:34be consulting on secondary ticketing and how to deal with ticket touts and as part of that
00:40we'll look at dynamic pricing and in particular transparency around it. One of the features
00:46of this particular case was that many of those Oasis fans had no idea when they entered the
00:51system that a dynamic pricing model was in use. They thought that they were going to
00:56pay one price for a ticket only to get to the front of the queue and find that they
01:00were paying hundreds of pounds more that many of them couldn't afford. Now we think there's
01:05clearly a problem there and so we'll be consulting over the autumn about the changes that are
01:10needed to enable fans to have access to, whether it's gigs or live events, at a fair price and
01:16in a fair way.