Nottingham University Hospitals is said to have ‘pressure like we’ve never seen it before’ as Nottingham’s A&E struggles to treat more than 600 patients a day
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00:00 If you could introduce yourself to the team.
00:02 Yeah, my name's Ben Holderway, I'm Director of Operations at East Midlands Ambulance Service.
00:07 What are staff telling you at the moment about the situation on the ground and what's being
00:11 done by EMAF to alleviate the situation? Yeah, our staff and volunteers have been working
00:16 tremendously hard over the last year in a very challenged environment. It's extremely busy
00:20 and has been for a number of years now, so it's a pressurising environment but the staff are working
00:25 really hard, so are our volunteers, to do the very best for the patients that call 999.
00:30 What's been done by EMAF to try and alleviate that situation, particularly with A&E?
00:35 We're in the middle of a recruitment campaign which will see just short of 200 new staff
00:41 join the organisation to support our frontline operations, but also working closely with the
00:46 systems to improve the processes, like the handover situation here at the QMC, to enable
00:52 to hand over patients in a much more timely fashion.