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00:00Business should be easy and there should not be any problems.
00:04This is the work of the AUSA department, consumer protection.
00:07We have to make a fine balance in this.
00:11Ultimately, when we see in the long run,
00:14like we have brought some rules and regulations,
00:17we talk about the dark pattern.
00:19Everyone knows that we have brought the rules of the dark pattern.
00:22In that also, we have done a lot of round-off consultations with the industry.
00:27We have a series of discussions.
00:29We have a public consultation.
00:31The draft that we put for the public consultation,
00:34it also has a series of consultations first.
00:37Then we put it for the public consultation.
00:39We guarantee every suggestion.
00:42Today, the same reason is that the dark pattern,
00:45the rules that we have brought,
00:46regulations from the CCP,
00:48it also has no negative feedback in the industry.
00:52Whatever we have said,
00:54whatever the business wants to do,
00:58they would like to agree to each one of those things.
01:01Now, we have brought a new guideline for greenwashing.
01:04That is also very applicable for you.
01:07In fact, I would like to request you to see the guidelines once.
01:12In that, the green claims that are made,
01:15that your product is very environmental friendly,
01:19about that also, we have made rules and regulations.
01:23In that also, what we have taken care of,
01:26for the ease of doing business,
01:28that through website, link, QR code,
01:32you can give the declaration.
01:34That is, we have not stopped anywhere.
01:36In that also, we have said that
01:38the green claims that you are making,
01:40they should be verifiable and true.
01:43That is also very applicable for you.
01:46Direct selling means,
01:48you make green claims from time to time.
01:51Just see those guidelines also.
01:53Now, coming back to this,
01:55the guidelines of our 2001 case,
01:57we notified them in 2001 case.
02:00And from around 2020,
02:02since the Consumer Protection Act came,
02:05these direct selling guidelines,
02:07there was a discussion on the rules.
02:09About this, there was a guideline for 2016,
02:11which was not an act,
02:13the guidelines for 2016 were not brought.
02:16When the guidelines for the 2001 case came,
02:19the rules came,
02:21then there was no objection to the guidelines for 2016.
02:24Then we resigned them and withdrew them also.
02:27Regarding this guideline also,
02:29the most important things are,
02:31that it is a pyramid scheme,
02:33and money circulation scheme is banned.
02:37So I think that,
02:39we all understand what a pyramid scheme is,
02:41in which you cannot prevent membership.
02:43Ultimately, we should have a protect.
02:45And money circulation scheme is banned.
02:48When we talk about the growth of this,
02:51when we recruit new members,
02:53when new people will come,
02:55this should be done very responsibly.
02:58The representation we have,
03:00and the potentiality of the business,
03:02if you take the new people forward,
03:04but at any stage,
03:07they should not have false, unrealistic dreams,
03:13which are not fulfilled.
03:16And when the dreams are not fulfilled,
03:19then they complain.
03:21Our portal is the National Consumer Helpline,
03:24we get complaints.
03:26So somewhere, this can happen.
03:29If you don't do it,
03:31there are direct sellers in your chain.
03:33We also get complaints sometimes,
03:36that the direct sellers,
03:38they themselves,
03:40to promote people,
03:42they give their own unrealistic dreams,
03:45they make and sell their own material,
03:49that they are direct sellers,
03:51the company may not even have their authorization,
03:54but because their network is growing,
03:57they themselves,
03:59make some unrealistic dreams,
04:01some wrong things,
04:02some misleading claims,
04:04and they try to promote it.
04:06So in this also,
04:08you have to,
04:10in fact, our rules also say,
04:12that the company is responsible for any action of the direct sellers.
04:16So the business is fine,
04:18but how can the direct sellers take it forward?
04:21It has an impact on the company.
04:23So I think with those words,
04:25I will put a stop here.
04:27And it's good that you did it on Saturday,
04:30because I don't have to go to the office,
04:32I have all the time,
04:34you can discuss as much as you want,
04:36it's just a working day at the office,
04:38you get calls,
04:40that you should go to the office soon,
04:42it was Saturday,
04:44that's why I said yes.
04:46If it was a different day,
04:48I would have thought,
04:50that I can go,
04:52or I can say yes,
04:54so it's a very good day,
04:56it's Saturday,
04:58you can discuss as much as you want,
05:00it's a very good day.