(Adnkronos) - Pulsee Luce e Gas, operatore nazionale di energia domestica che fa capo al Gruppo Axpo in Italia, annuncia nuovi piani di espansione per il prossimo triennio. Dopo il raddoppio dei clienti digital in poco più di un anno, Pulsee Luce e Gas conta oggi un portafoglio complessivo, distribuito in tutta Italia, di 200 mila clienti (POD, Point of Delivery), che stima una crescita del +65% entro il 2027.
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00:00Palsi Luce Gas, a national domestic energy operator, which is headquartered in the AXPO Group in Italy,
00:10announces new expansion plans for the next triennium and consolidates itself as one of the most dynamic players in the energy sector.
00:18After doubling its digital customers in just over a year, the overall portfolio of Palsi Luce Gas estimates a 65% growth by 2027.
00:28We are here today to celebrate a very important moment, which is the birth of Palsi Luce Gas,
00:34of the AXPO Italia Group, which is totally focused on the domestic market, therefore consumers and Italian families.
00:41In recent years we have grown a lot, with an 83% growth on PODs, on customers, but above all doubling the digital channel,
00:50so certainly investments repaid by an Italian consumer who has evolved also in the choice of digital tools.
00:59The commitment of Palsi Luce Gas also consists of responding to the needs of a clientele
01:04increasingly attentive to sustainability, transparency and innovation.
01:08Our strategy is based on three fundamental pillars.
01:13We have always married politics and ESG, we have focused a lot on the innovation of our products,
01:20also launching products that have no other operator on the market as a limit,
01:24a product that is substantially indexed but with a cap in the rise of markets,
01:29therefore a consumer can benefit from the decline of markets when they go down and have a cap when they grow,
01:36and certainly the quality of the service.
01:38Today we have a 75% of internal operators, this means that we can provide a great service
01:45and this is recognized by the numbers, in fact we have a satisfaction rate of more than 70%
01:50compared to the market, which is an average of 61%, so we are very proud of this
01:55and for us in a market where there are more than 500 players, being very difficult to distinguish,
02:00the quality of the service is certainly a priority to put consumers at the center.
02:05Motives of satisfaction also for AXPO Italia, which for five years now has entered the domestic sector.
02:11Today we celebrate the five years of presence in the domestic sector of AXPO in Italy
02:16with the Palsy brand, which since October 1 has become a nucleus.
02:22For us it was essential to be present also in the domestic sector,
02:26especially with a digital initiative that would allow in some way
02:31to bring all our experience of the B2B European sector also in Italy.
02:41These were five extremely interesting years, extremely varied from an energy point of view,
02:48but the results obtained so far make us think and indicate that we are on the right track.