Pagresponde ng mga pulis, inaasahang bibilis sa tulong ng pinalakas na 911 Emergency Hotline
Pagresponde ng mga pulis, inaasahang bibilis sa tulong ng pinalakas na 911 Emergency Hotline; mga nasa likod ng prank calls, mabilis na ring matutukoy
Transcript
00:00The 9-1-1 hotline has been strengthened for a more effective response to the emergency situation because it is faster to deal with prank calls.
00:12Patrick Biasu, for Serto na Balita, live.
00:19A drone simulated earlier at the PNP Command Center for the E-911 services.
00:28This is the next of the 9-1-1 emergency hotlines that will be launched this month
00:35with the help of a new system of a private company that is also affiliated with the 9-1-1 system of the United States.
00:43The scenario earlier was a response to a prank call at a gas station in Quezon City.
00:50Upon receiving the call at the PNP Command Center, the police arrived at the area,
00:55within 56 seconds, less than a minute.
00:59According to the PNP, the standard time for their response is 3 minutes.
01:05That's why the strengthened 9-1-1 emergency hotline is a big help here.
01:13There is an automatic response that we have already made.
01:19But this is just a demonstration of how fast we are, but in a real scenario, we are even faster.
01:26That's what we want, 3 minutes, but we are even faster.
01:33With the help of the new system that has been integrated,
01:36it is easier to deal with prank calls because they can see their location.
01:44Please don't get prank calls because you will be charged here.
01:48This is for an efficient resolution of accidents or crimes.
01:54So please don't change this system. This is for all of us.
02:00Every day, 50,000 calls are received in 9-1-1.
02:06But Aldo, did you know that there are only 500 emergency calls?
02:12Most of them are drop calls, wrong dials, and even the prank calls that I mentioned earlier.
02:18But now, it is the new system that is more at fault.
02:22The calls that only claim that there is an emergency
02:25so that the operation of 9-1-1 will be more effective.
02:32We can tag the consistent prank callers.
02:38So it will no longer be a priority.
02:41Since he was tagged as a prank caller, it is less of a priority.
02:46So it appears in the system that it is visible.
02:49Since this is a frequent caller and there is no proper information to respond with,
02:55all the call takers are no longer prioritizing him.
02:59Our system is smart.
03:00Every local government unit has its own emergency hotline.
03:05Like here in Quezon City, dial 1-2-2.
03:08But Secretary Abalos encouraged the public that if they have an emergency,
03:13as much as possible, they should call 9-1-1.
03:17But according to DILG, the hotline numbers of LGUs will be integrated under 9-1-1.
03:27I'll joke.
03:28Thank you very much Patrick Diasus.