Daan-daang biyahero sa NAIA, apektado ng global outage na nagdulot ng cancelled flights

Transcript

00:00Good evening, Philippines.

00:02The journey of hundreds of passengers in Naiya is a miracle

00:06because of the software outage that affected not only the Philippines, but the whole world.

00:12Noel Talacay reported.

00:16This child is lying down and sleeping on the bed.

00:20While another child is sitting on the bed,

00:23their parents are also lying on the bed.

00:27This is how PTV News reached Abigail's family

00:31at Ninoy Aquino International Airport or Naiya Terminal 3.

00:36They were affected by the cancelled flight to the said terminal.

00:41Our flight was supposed to return yesterday at 9.40 pm.

00:47We arrived here at 7 o'clock.

00:51When we arrived,

00:56we were supposed to board.

00:58They said that our flight was cancelled.

01:03Although they were not evacuated from Cebu Pacific,

01:06where they booked their flight to Palawan,

01:10they did not pay the rebooking fee of their ticket.

01:15Inside Naiya Terminal 3,

01:17they spent the night.

01:19Ania had a hard time because she was attacked by her asthma.

01:24I had a hard time breathing.

01:29I have a bit of nebulizer.

01:31But my nebulizer was not effective.

01:34Some overseas Filipino workers or OFWs were affected by the cancelled flights to Naiya.

01:41The Department of Migrant Workers or DMW immediately evacuated them

01:46under the leadership of Secretary Hans Leo Kakdak.

01:49According to a statement by the DMW and OWA,

01:52they first sent the affected OFWs to the OFW lounge

01:57and provided food and help in rebooking their flights.

02:03The cancelled flights to Naiya were caused by a global outage of the cybersecurity system

02:09due to a faulty update.

02:12According to the leadership of Manila International Airport Authority or MIAA,

02:188 airlines were affected in Terminal 3 and 1 airline in Terminal 2.

02:2545 flights were cancelled.

02:30The airline companies that cancelled flights were Cebu Pacific, Cebgo, AirAsia, and United Airlines.

02:40According to the MIAA, there are hotlines where passengers can call

02:45in case there are cancelled flights again.

02:48But the MIAA insisted that airline companies should call

02:53where they are booking their flights to avoid the outage.

02:57Noel Talakay for Pambasang TV

02:59in Bagong, Philippines.