Birmingham is a city with much to offer, but what do residents and visitors think about its airport? As the gateway for many travellers, Birmingham Airport has faced recent challenges. We ask the public about their travel habits and whether these issues have affected its reputation.
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00:00Birmingham airport serves millions of passengers each year, but operational challenges in recent
00:06months have raised questions about its reliability. From long queues to staffing shortages, some
00:13travellers have reported frustrations.
00:16To understand the impact, we asked people about their experiences of flying from Birmingham
00:21and whether they've considered alternatives. Here's what they had to say.
00:25I have a lot of thoughts about this. I live near the airport, so it's my local airport.
00:29I travel out of Birmingham at least once a year. I hate it. As an airport experience
00:34it's terrible. They were doing work on the security I think last year and there were
00:38queues out the door. Having gone to Heathrow for my last holiday, which is the first time
00:43I've been to Heathrow in about eight years, it was so slick. Bear in mind it's a much
00:48bigger airport. I got there so much earlier because I thought everything would be busy
00:51and it was so much slicker. So my preference would be Heathrow or Manchester, which isn't
00:56much further for me.
00:57If you get early in the morning, the escalator is closed and they say because there's too
01:03much volume of people. That's when you probably need the escalators to go down. Yes, and I
01:11know they've got building works going. We saw my daughter off recently, but she went
01:18through okay, no problem. But there was a lot of people waiting outside and that's
01:22because of the work going on. But we do like going from Manchester. We've been from Manchester
01:27all the time. You always find it easier to go from Manchester.
01:31So my preference is Birmingham because it's really close. I haven't flown anywhere since
01:38the summer, but we were aware there was going to be queues, so we just went early.
01:46When I've used it, it was good, but that was before the more recent issues with the crazy
01:50queues that I saw and people, some of my friends told me about. So I don't know what
01:53it's like now. I suppose it's easier to find your way around than Heathrow.