Civil servants have been urged to shift their mindsets and embrace new technologies such as Artificial Intelligence (AI), blockchain, and big data.
At the launch of the 3rd National Research Conference on Governance, Integrity, and Anti-Corruption on Thursday (Sept 26), Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar noted that while such technologies could help reduce bureaucracy and improve delivery service, they carry risks of misuse.
Shamsul also addressed the ongoing crisis of trust and confidence in the public service, calling on all members of the civil service to work together in ensuring good governance founded on accountability and efficiency.
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At the launch of the 3rd National Research Conference on Governance, Integrity, and Anti-Corruption on Thursday (Sept 26), Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar noted that while such technologies could help reduce bureaucracy and improve delivery service, they carry risks of misuse.
Shamsul also addressed the ongoing crisis of trust and confidence in the public service, calling on all members of the civil service to work together in ensuring good governance founded on accountability and efficiency.
Read more at https://tinyurl.com/32383bvs
WATCH MORE: https://thestartv.com/c/news
SUBSCRIBE: https://cutt.ly/TheStar
LIKE: https://fb.com/TheStarOnline
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NewsTranscript
00:00At present, the world is facing a variety of new era challenges, or what is known as post-normal times.
00:08This post-normal time is plagued by economic and social issues such as cyber threats,
00:15digital technology domination through artificial intelligence, blockchain and cyberspace,
00:23which demands a balance between technological advancement and social issues involving humanity.
00:31This ever-changing evolution requires a different governance approach.
00:38However, the digital era of Malaysia creates opportunities for those who are not responsible
00:46to manipulate the weaknesses of the work process and regulations.
00:55This is a challenge for us as civil servants to find a way to improve the laws,
01:01regulations and business principles,
01:04so that the public service system is not disturbed by those who are not responsible.
01:11Therefore, as a challenge to the development of the country,
01:15the way to think and work as civil servants has changed
01:19to compete with global change and technological advancement.
01:25A book written by many ministers,
01:29which is in English,
01:32Script for a Better Malaysia,
01:34an Empowering Vision and Policy Framework for Action,
01:38is a translation of a book by the Minister of Finance,
01:43which was published on 27 January 2013.
01:51In the book, the Minister touched on the meaning of trust,
01:58which has two meanings,
02:00which are trust and responsibility.
02:04Why do I emphasize the term trust?
02:08Because the public service system is still facing a crisis of trust issues.
02:17It is impossible for an organisation or an agency to function well
02:23if there is no trust, trust and support.
02:28It is impossible for a captain to sail a ship far in the middle of the ocean
02:35if there is no trust from the children of the ship.
02:42Therefore, the public service system needs all the support and trust
02:48to continue to maintain and implement the trust given.
02:53Therefore, I urge all citizens and public servants
02:58to work together to ensure that the trust system
03:03carries out the principles of trust, responsibility,
03:07trustworthiness and efficiency.
03:13Ladies and gentlemen,
03:17As a conclusion,
03:19I would like to stress that the agenda of establishing the rule of law,
03:24integrity and non-violence
03:26has always been the main focus of the state.
03:35It is one of my first focuses since I was appointed as the head of state
03:40on 12 August last year.
03:43The issue of the rule of law has always been the main focus
03:48of the reform agenda that we are currently implementing.
03:54It is hoped that the agenda of establishing the rule of law,
03:58integrity and non-violence will be continued by the SPRM
04:02in the coming years
04:04as an effort to enforce the rules and principles
04:09of the rule of law in this country.
04:13Before I conclude my speech,
04:16I would like to share these words with you.
04:20Do not leave what is certain for the sake of what is possible
04:23because all possibilities are uncertain.
04:27If you make a mistake, fix it.
04:30If you fail, try again.
04:33But if you give up, everything will end.