Social Networking Software: Information gained from web 2.0

http://www.ibm.com/software/lotus/category/network/?cm_mmc=agus_iteplotv-20090615-usitp300-_-n-_-m2-_-d Bob McCandless of Alphalogix speaks about the impact and relevance of web 2.0 tools, such as social computing, in today's world. He discusses how companies must make sense of unstructured information and use it to make smarter decisions that drive business innovation.