Martin Lewis explains next steps after car finance claimsSource The Martin Lewis Money Show, ITV
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00:00 I needed to say something first. So hold that thought. Okay, let me move on to my first thing
00:04 Yeah, the first thing the simple solution is those people who've had something back that says you've had a discretionary commission arrangement
00:10 And we've logged your complaint
00:12 Great. You've done all that you need to do now. Just sit back and wait until September. That's it
00:16 Nothing to do next scenario is that one? Hey, it's live everyone. Come on a lot of information
00:22 You didn't have a discretionary aggression discretionary commission arrangement the answer. Well, you weren't overcharged
00:30 Great, you weren't overcharged. You haven't lost the cash flow in the meantime
00:33 You're not going to get a windfall payment now because you were overcharged good news Tara
00:37 I mean they're regulated firms if they're lying to you, that would be absolutely unbelievable at this stage. So Tara you're done. It's dusted
00:43 You're not going to get on that policy. You might have been missold in other ways
00:45 There are other ways car finance was missold but not systemically like this
00:49 [BLANK_AUDIO]