2020 MBUX infotainment + Mercedes Me app review. Best infotainment system on the market?

CarExpert

Now THIS is an infotainment system! Paul Maric reviews the Mercedes-Benz User Experience (MBUX) infotainment system. It comes in the all-new Mercedes-AMG A45 S. Paul also reviews the Mercedes Me remote control application. Is it any good? Watch and find out!  We review every new car on the market, bust car myths, cover the latest car tech and answer your burning questions.  Whether you need new car advice, purchase validation or simply love learning more about new cars and technology, we are your car experts.  Subscribe to Car Expert: https://www.youtube.com/channel/UC7DvMhvy3H7ntEgn9n3xQcQ?sub_confirmation=1  You'll find us dropping new video content three times a week. If you'd like to ask a question about one of our videos, simply leave us a comment. If you'd like to give us any feedback on our content, feel free to email us, or alternatively, hit us up on social media.  Finally, we want this channel to grow with your support and feedback. If there's anything you don't like or would like to see us change, we'd love to hear from you! #infotainment #mercedesbenz #mbux  Follow us on social media to see what we're up to and to ask any questions!  CarExpert: Facebook: https://www.facebook.com/CarExpertAus Twitter: https://www.twitter.com/CarExpertAus Instagram: https://www.instagram.com/carexpert.com.au  Paul Maric: Facebook: https://www.facebook.com/PaulMaric Twitter: https://www.twitter.com/PaulMaric Instagram: https://www.instagram.com/PaulMaric  @MercedesBenz @mercedesbenzau

Transcript

00:00 G'day, I'm Paul. Today I'm going to walk you through the all-new Mercedes-Benz User Experience MBUX.

00:04 First debuted in the new A-Class and I'm going to give you a detailed review of it

00:08 with a couple of the functions that are specific to the new A45 S.

00:12 It all centres around these two 10.25-inch screens. We're going to focus on this one here.

00:17 It's a touchscreen, so you can use the touch functions to navigate through the screen

00:22 and then you can also set different themes as well if you want. So you can go from the fancy theme

00:28 to an old-school theme which changes everything including your gauges, but for me I like just

00:33 sticking with the standard themes. You can also then navigate the infotainment system down here.

00:37 You've got a touchpad which allows you to swipe left and right, allows you to click and also

00:42 right when you're putting in navigation destinations which I'll show you in a second.

00:45 You have shortcut buttons to the side. This top one here activates the 360 camera. That actually

00:49 works really well. It's a very detailed camera and it gives you a stack of different angles to

00:53 work with. So very intuitive system and a good implementation. If you've seen our other videos

00:57 before, I'll often complain about low quality 360 cameras. This is how they need to be done so you

01:02 can actually use them. You then have a shortcut button on the side for access to the car's

01:06 settings. Underneath that you have a favourites button. You can set up anything you want in here

01:09 and then every time you hit that you'll be able to quickly dive into those menus. And then finally

01:14 on the other side you have access to telephone, radio and maps as well. So let's jump into the

01:18 telephone menu. I'll show you what that looks like. So in the phone menu you can connect directly

01:22 via Bluetooth, then use voice recognition to give commands to the car or you can hook up Apple CarPlay.

01:28 It looks a bit nasty. So it's not a widescreen Apple CarPlay system by the looks of it. It's

01:33 sort of boxed into that window there. I guess it kind of gives them room for you to access

01:37 other functions but in some of the competitors in this segment including BMW it's actually

01:41 full widescreen. If we then jump back to the main menu you have your radio functions.

01:45 Now in here you can select FM, AM, DAB plus digital. It is an okay system. The only issue

01:51 I have is when you're looking for radio stations you kind of have to scroll through an infinite

01:56 amount of radio stations. It's not a really quick system. You do have access to a search function,

02:00 a bit hard to use while you're moving, and then also a list function. But again they're all big

02:05 icons and it means that when you're searching you have to flick through quite a lot of stations

02:09 before you can actually find what you're after. Now in terms of media connectivity you have USB-C

02:13 ports littered throughout the car. So that's the next generation of USB. You can get a converter

02:18 like the one that we're using here. You also have built-in media storage and the ability to stream

02:22 over Bluetooth and also internet streaming as well through your phone which is handy to have.

02:26 Now in the comfort menu this is where all the climate control functions are and also where you

02:30 can go through the energizing modes. Now the drive out to here was about an hour and a half and the

02:36 car prompted me to use the energizing comfort mode and when I pressed vitality it went through a 10

02:42 minute selection of nice music and also the ability for the seat to move around and make

02:47 it more comfortable for me. So that is a nice thing to have. And refresh which was interesting.

02:51 It would basically make it out like you're at sea and then start blowing cold air at you.

02:56 Ambient lighting you can select from up to 64 LED colors inside the cabin here. Everything

03:01 from standard hues through to mixes as well. Now specific to the AMG models it is optional on the

03:07 A35 AMG but standard on the A45 is track pace. It is effectively an ability for you to enter track

03:13 details into the car. Some are also pre-loaded and it gives you metrics from up to 60 or 80

03:18 different data points on the car and you can download that information to see how you're

03:22 doing as a driver. It'll collect everything from engine revs to braking performance. It really is

03:26 a useful tool to have if you do plan on attacking track days. Jump along there to the AMG performance

03:31 menu. This is where you're going to see a lot of data on the car. So the engine menu gives you the

03:36 power output, engine torque as well plus all your vital temperatures. You have a consumption menu,

03:40 who really cares? You've then got options for the vehicle and in here you also have a G meter which

03:45 you can get to display on the menu in front of you along with slip angles and what the suspension is

03:50 doing on each corner of the car. Now the individual configuration is pretty handy because if you want

03:55 to have the car loud but not have the suspension too firm you can simply set up the individual menu

04:00 to make the engine go into its dynamic mode but to keep the suspension in comfort mode and that's

04:04 what I've got it in at the moment. That way when you're driving you want to have a bit of fun you

04:07 can flick this along once it dials up individual mode and then away you go. The next function I

04:11 want to walk you through here is Mercedes me. Mercedes me is the Mercedes application. It's

04:17 installed on your telephone and if I open it up here it allows me to dial up information about

04:22 the car remotely start it, see the status of the car remotely locate it, send map information to

04:27 the car and it's very easy to set up. You log into the portal, put your VIN information in,

04:31 confirm it through the dealer. The other element of this system is the voice recognition system.

04:35 It actually works really well here. It's activated by saying "Hey Mercedes" but I've disabled that

04:40 because every time we say Mercedes during this video it tries to activate it. So I'm going to

04:43 push it here. Close the roller sun blind. I'm closing the roller sun blind. So you can see

04:50 that working there but the other cool function is you can change LED interior colors while you're

04:55 driving. Change the interior LED color to red. Could you repeat your input please? Change LED

05:03 color to red. Okay I'm changing the color. Look it generally works pretty well. Sometimes it won't

05:10 pick up your commands but it is a useful system to have especially if you need to put in navigation

05:14 addresses or call people with weird names. The navigation menu is a big step forward now as well

05:19 because it's a much faster system and much easier to use as well. So you can see here the processor

05:23 is super quick. You can see the traffic overlays on major roads as well. The input functions for

05:28 destinations are really clever now too. Over on the side here you can go straight to parking lots,

05:32 to meals and then if I click here you can type in destinations. You can write them in using the top

05:39 of the pad here but the interesting function I find here is the ability to say I'm hungry.

05:44 I'm hungry. Take me to a Chinese restaurant. So what it's doing now is looking up Chinese

05:51 restaurants nearby and if I want to go to Heathcote Palace Chinese restaurant all I do is

05:56 click that button up the top there. So it is a good integration of navigation into that voice

06:01 recognition system. Finally let's have a look at the settings menu. What I like here is that there

06:05 are graphical highlights for all the functions here. So as I scroll through these it changes the

06:10 overlay to tell me which setting I'm actually changing. So this is a clever feature because

06:14 sometimes you don't know what these symbols mean. If I jump over to the assistance menu it then goes

06:19 even further there and I like the fact that you can actually pick up some of the traffic signs

06:22 here as well. You can customize a lot of the safety systems built into this car and vary the

06:27 amount of intervention you're getting. So if you don't like the way that it tugs at the wheel when

06:30 you're leaving a lane or the way that it tries to to avoid leaving a lane when you don't want it to,

06:35 you can switch all of those systems off in a very intuitive way. And finally the good thing here as

06:40 well is the owner's manual. It's all a graphical representation so built into the car you can come

06:45 in and find all the functions and figure out what to do with them because there is so much to learn

06:49 here. So I'll give you a quick look at this if I go here to tips at the filling station refueling

06:54 the vehicle. It will give me a lot of warnings because it's German about refueling your vehicle

07:00 but then it also gives you quick start guides for things like adjusting the mirrors and other

07:04 critical functions to being able to hit the road and enjoy your new AMG. So that's been a detailed

07:09 look at MBUX. Let us know in the comments below if you have any questions or head to

07:14 carexpert.com.au for more content on this infotainment system.

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