In an interview with The Edge, Transport Minister Anthony Loke Siew Fook spoke about Malaysia Airlines and its bumpy transition to self-catering following the termination of its deal with Brahim’s Holdings. Details in this week’s edition of The Edge.
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00:00 They wanted to take over the company, but the terms were not agreeable, and the other
00:08 side was asking a much higher price that they are willing to pay.
00:13 So eventually this is a commercial decision.
00:18 But I reminded MAS that they are a national ally, they carry the image of the country,
00:27 and even though some disruptions are to be expected in this transition, but they must
00:33 quickly recover and to ensure that our brand is not affected.
00:39 The key part of it is communication.
00:42 You must communicate with the passengers.
00:46 The reason, what happened, and eventually that you must have some sort of programs to
00:57 compensate the passengers if any shortcomings in terms of the food and the services on board.
01:05 So that is up to the MAS Board of Directors and the MAS management to take the necessary
01:11 steps to ensure that services are not disrupted.
01:17 But eventually, of course, this is a commercial decision, and the principle of any decision
01:22 making is that we can never be held to ransom.
01:26 [BLANK_AUDIO]