CRM Trends 2020 - Top Predictions for the decade ahead
- 4 years ago
As you look at your goals for 2020, you find yourself standing at the gates of a new decade.
Customers now expect companies to be available to them over every platform.
Companies that adopt AI and multichannel ticketing, going one step further by assisting customers with self-serve portals have a higher chance of dominating their niche.
In this video we’ve listed out the most important CRM trends for the decade ahead.
Enjoy!
Click Here to Visit https://www.kapturecrm.com/
Subscribe to get more videos!
https://www.youtube.com/KaptureCRM
Customers now expect companies to be available to them over every platform.
Companies that adopt AI and multichannel ticketing, going one step further by assisting customers with self-serve portals have a higher chance of dominating their niche.
In this video we’ve listed out the most important CRM trends for the decade ahead.
Enjoy!
Click Here to Visit https://www.kapturecrm.com/
Subscribe to get more videos!
https://www.youtube.com/KaptureCRM