4 Things You Should Never Forget in Lean Transformation

  • 13 years ago
John Dawson, Customer & Business Services Director at Glasgow City Council, joins PEX Network, to offer key takeaways from his presentation on Lean Transformation.

http://tiny.cc/gwmf3

In this PEX Network video interview, filmed on location at our Lean Leaders III event, Dawson offers insight into 4 essential components of Lean transformation and gives his view on what it takes to set your program up for success in each of the key areas:
•Culture
•People and Learning
•Performance and Metrics
•Sustainability

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