Dallas Chevrolet Dealership's "Friendly" Model for Success

  • 14 years ago
Friendly Chevrolet hasn't just survived the Dallas auto sales market for 53 years; it's thrived thanks to CEO Mark Eddins' emphasis on going the extra mile in customer service. Personal orientations for new car owners, minimal waits forservice/repairs, a four-story building that houses its own buffet-style restaurant - it all goes to Eddins' belief that his Dallas Chevrolet dealership must go beyond what customers may expect. General Motors has taken notice: the automaker regularly sends executives to study Friendly's business model and building design specs. For more information on Friendly Chevrolet and Dallas Chevrolet dealerships, go to http://www.friendlychevy.com For more information on spark360 and Social Business Television, go to http://www.spark360.tv

Recommended