Lokesh Presentation in Collectors Conference: వాట్సప్ ద్వారా పౌరసేవలు అందించే అంశంపై కలెక్టర్ల సదస్సులో మంత్రి నారా లోకేశ్ ప్రజెంటేషన్ ఇచ్చారు. ఇక నుంచి వెబ్సైట్ ద్వారా ప్రభుత్వ సమాచారం అంతా వచ్చేలా కార్యాచరణ సిద్ధం చేస్తున్నట్లు ఆయన తెలిపారు. జనన మరణ ధ్రువపత్రాల లాంటివి జారీ చేయటానికి అనుసరిస్తున్న విధానాన్ని రీఇంజనీరింగ్ చేయాల్సి ఉందన్నారు.
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00:00In a single number, we want to streamline the entire government delivery.
00:04So departments cannot maintain their own numbers.
00:07From RTC, birth certificate, death certificate, reissuance of Board of Intermediate Marks,
00:12for example, or even school-related caste certificate, there is a lot of rent-seeking,
00:17there is a lot of corruption, there is a lot of political interference.
00:20CM's direction is to remove that.
00:22Second, what all the collectors here want is that process re-engineering is our priority as a government.
00:28We want to take a look at everything.
00:32Since you are in the field, if you give feedback to Dinesh sir,
00:35you know, how do we improvise our entire process.
00:38Great example of it is APAR ID.
00:40After starting APAR, we understood the problems.
00:43After achieving 80%, the problems started.
00:47As far as I know, we paused everything and went back on it.
00:50Then came the question, who can reissue a birth certificate?
00:55What is the legal framework on reissuing a birth certificate?
00:58So we are going deep into the department.
01:00You should also go deep into the department and re-engineer each and every process,
01:06and then digitize it.
01:08Our government is already digitizing a broken process.
01:12That re-engineering needs to happen.
01:15Since you are in the field, you will also give feedback.
01:19On top of that, we want to completely innovate our government processes.
01:24In the world, there is only one country that has done this project end-to-end.
01:27That is UAE.
01:29Only one country, UAE.
01:32United Arab Emirates, sir.
01:34Only country, end-to-end, they have been able to do it on a single platform, sir.
01:38So WhatsApp is the beginning.
01:41WhatsApp is the road.
01:44The vision of the Chief Minister is that there won't be any government websites.
01:47There will be only a single website called ap.gov.in,
01:50and there will be a simple search bar.
01:52So all the government data will be searched, can be searched, access there.
01:56If you simply type in the search bar, I don't get my pension,
02:00if there is no WhatsApp, there is a workflow, that workflow will start there.
02:03The Chief Minister's vision is to streamline the entire governance.
02:09So it is not a dog and pony show project.
02:12It is not a vanity project.
02:14It is about true delivery of services to the end-man.
02:17So this is the core thing.