• 2 days ago
The Malaysian Immigration Department has expanded its autogate facility to visitors from 53 additional countries, announced Datuk Seri Dr Shamsul Anuar Nasarah.

During Question Time in the Dewan Rakyat on Monday (Dec 2), the Deputy Home Minister explained that the expansion includes 26 European Union (EU) countries, 17 non-EU European countries, six Arab nations, and four other countries namely Canada, Hong Kong, China, and Taiwan.

Shamsul Anuar also noted that the Home Ministry is exploring a more efficient system to streamline immigration checks, including introducing quick response (QR) codes at Kuala Lumpur International Airport (KLIA).

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Transcript
00:00In order to provide ease and comfort to visitors and travellers,
00:06we have to do our best.
00:11However, the safety and well-being of the country and the people
00:15is still the top priority.
00:18For your information,
00:20all international flights in Malaysia
00:23have been equipped with automatic passport loading machines.
00:27The government continues to improve the technical effort
00:31to load passports based on basic appropriateness
00:34and the opportunities of the relevant departments
00:37with the latest technology and the current budget.
00:40Among the features that have been improved
00:43is the function of documenting documents
00:46through the effort to verify and compare data texts
00:50and RFID chips.
00:53This verification is based on the use of visual matching
00:59that is, the comparison of passport photos and live capture.
01:04The function of white light, infrared and ultraviolet lamps,
01:10the function of text comparison,
01:12that is, the comparison of Jantina information from MRZ and passport
01:18and the function of verification and data exchange.
01:21There are 1,568 automatic passport loading machines
01:28in all Malaysian airports.
01:31For the security control at the airport,
01:35the Immigration Department has improved.
01:37Hopefully, at the airport,
01:39one Singaporean passenger can use the auto gate.
01:44Passengers from 10 low-income countries
01:49can use the auto gate.
01:52Employees from low-income companies in Malaysia
01:55can apply for an SPTRIP passport
01:58for employees and passports holders
02:02including MEV,
02:06and can use the auto gate.
02:10In addition,
02:12the Immigration Department has also expanded the auto gate
02:16to 53 new countries.
02:19The countries are from 26 European countries,
02:2417 European countries outside the EU,
02:276 Arab countries,
02:294 other countries, China, Canada, Hong Kong and Taiwan.
02:32The number of countries provided with the auto gate
02:36is 63 countries in total
02:40and will increase the number of foreign passengers
02:43from these countries.
02:45The Ministry of State is considering a new system
02:50that is more efficient
02:52to speed up the immigration process for passengers.
02:57By introducing the QR code
03:01for use at the international airport in Kuala Lumpur,
03:05this system is expected to speed up the process
03:09of counter-immigration,
03:12where passengers only need to fill in the QR code
03:15containing their personal information
03:17as well as their travel documents.
03:19The use of this technology is expected
03:22to help improve safety,
03:25reduce the risk at the country's entrance gates,
03:28especially at the peak.
03:30The use of the QR code will be expanded
03:33at the country's main entrance gates,
03:37including other international airports,
03:40checkpoints at land and sea ports.
03:43With this unified system,
03:46it will not only increase the efficiency
03:49in the process of immigration,
03:51but will also reduce the risk of corruption
03:54and abuse of power in counter-immigration.
03:57The Ministry of State, especially immigration,
03:59is always responsive
04:01and quick to take action
04:03regarding the situation of common people,
04:06including advice from other governments,
04:09such as Israel.
04:11For the purpose of improving at the country's entrance gates,
04:15the KDN has agreed to use the QR code
04:19that I mentioned earlier at all the main entrance gates,
04:23because this is a decision that has been made
04:26in the special committee on handling corruption
04:29in the Johor area in 2024
04:32on 18 November last year.
04:35The decision was also approved
04:38by the Government of Johor
04:41in the POC statement,
04:44the implementation of the QR code
04:47at BSI and KSAB in 2020.
04:51In addition to the use of the QR code,
04:54the Ministry of State has also agreed
04:57in the budget statement
04:59issued by the government on 18 October last year
05:03with a budget of 20 million rupiah.
05:06This is part of the effort
05:08for us to deal with the issues raised by the government.
05:12Because one of the advantages of using the QR code
05:15is to reduce the clearance time to 5 seconds
05:20compared to the conventional autogate
05:23which takes 15 to 30 seconds.
05:26In addition,
05:28travelers who use motorcycles in Johor
05:34do not need to carry a topic ladder
05:37for the immigration officer
05:39in addition to the T-zone control
05:41which can be effectively implemented in this system.
05:45If there is an electrical failure
05:50or our system breaks down,
05:54the QR code system is still able to collect data,
05:58control and ensure that all our doors are operating properly.

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