After officiating the National Registration Department Excellent Service Awards on Thursday (May 16), Home Minister Datuk Seri Saifuddin Nasution Ismail announced that travellers from 36 more countries can use the autogate facility for immigration clearance beginning June 1.
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NewsTranscript
00:00 The number of travelers to our country since January 1, 2023 until April this year,
00:20 is 40 million people. And we got 30.5 million from those 40 million people,
00:31 suddenly through two entrances. One is KLIA, KLIA 1 and 2, plus the Iskandar Sultan building
00:40 and the Sultan Abu Bakar complex. Last year, one of the initiatives that we announced was
00:45 we announced 10 countries that we consider to be low risk, which can pass immigration
00:54 clearance through the AutoGate. This time, we also announced that travelers from
00:59 these 36 countries can also use the AutoGate clearance. Meaning they have a choice,
01:07 they can queue up if there is no long queue, or they can also opt to use the AutoGate.
01:16 These 36 countries, including all the countries in the European Union, there are 26 countries,
01:23 okay, not including Germany, which we have already authorized, countries such as Austria,
01:32 Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
01:41 Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands,
01:49 Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. These are the additions.
01:58 Meanwhile, we also included Bahrain, UAE, Kuwait, Jordan, Oman, Qatar.
02:07 In addition, the routes that we allow through the AutoGate include China, Canada, Hong Kong,
02:17 Taiwan. So it adds up to 36, combined with the 10 last year, it becomes 46.
02:25 We hope that when we authorize these 36 countries, I have discussed with my colleague,
02:32 the Minister of Transport, because the airport is under the MAP. The MAP will, and is,
02:39 add more signage, then will place more ushers, and the MAP will also inform the airlines
02:52 so that they can make it bigger before the aircraft lands, especially informing the
03:01 countries that are authorized. I am confident that this initiative will allow immigration
03:08 checks at the entrance gate to the country to be facilitated and accelerated.
03:15 The difference is that they do not need to queue. If they do, they will show their passport,
03:22 which will be scanned in the system, and all their documents will be taken from there.
03:30 Through the AutoGate, all their documents will be recorded at the entrance gate.
03:35 The only difference is that they have a system called face recognition, which is there,
03:43 because they have to face the camera and so on. So without compromising the element of
03:50 safety, this step will allow us to facilitate the flow of travelers when they pass
04:00 our immigration area.
04:02 [End of Audio]