Panayam kay Jenneliza Rebong, Acting Port Manager, Philippine Ports Authority, PMO NCR-North

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Transcript

00:00Welcome back to Manila North Port and for the latest on the situation here, we will talk to Acting Port Manager, Ma'am Jen Rebong.

00:10Ma'am, please join me. Good morning.

00:11Good morning, Ivan.

00:12What is the latest on the stranded passengers?

00:15I understand that there are stranded passengers here, those who canceled their trip the past few days and those who came early for their trip. Go ahead.

00:23Yes. As of 6am, Ivan, we have 210 stranded passengers and 109 advanced passengers. So, all in all, the total is 319.

00:36Okay. What are the services that we are providing to our passengers? I understand that you are providing free lodging here in the last couple of days.

00:44Yes. Yesterday, first of all, our Terminal Operator provided breakfast. Then, our Shipping Alliance provided lunch. Then, in the afternoon, the PPA provided hot meals or PPA lugaw.

01:03And as we mentioned earlier, the DSWD provided sleeping kits. But, Ma'am, our facility is not meant to accommodate passengers for several nights or every night. How are you coping?

01:17Of course, we used the sleeping kits provided by the DSWD. And aside from that, the PPA also provided lodging. So, we are accommodating them in our baggage area that I mentioned earlier.

01:32So, they will be accommodated there for the past few nights, from November 19.

01:41Okay. So, the important question now is, passengers, when will they be able to travel? What time will the no-sail order be lifted so that they can proceed with their travel?

01:51Yes. As of 5 a.m. on the weather bulletin of Pag-asa, our type 1 signal is already lifted here in Manila. So, as a result, automatically, the PCG Sea Travel Advisory is also lifted.

02:07So, our Shipping Alliance will coordinate with our Terminal Operator on which ship they will be the first to dock.

02:17Is there an announcement as we speak?

02:18No, not yet.

02:19What time can we expect that?

02:22Definitely, within the day.

02:25So, within the day, our countrymen will be able to travel?

02:28Yes.

02:30For example, if they decided not to continue, what will happen to their tickets?

02:36They will have a choice to re-book or refund their tickets to our Shipping Alliance.

02:43Ma'am, this is not the first and this is not the last time that we will have stranded passengers.

02:51Moving forward, what else can we do to make it more convenient for passengers if this will happen again?

02:59Actually, if you notice, we have a priority area for our passengers.

03:04That is intended for our senior citizens, Buntis, Bata, and PWDs.

03:13So, our priority area has a capacity of 95.

03:18Our concourse has a capacity of 250.

03:22Is there a plan to expand the capacity?

03:25As of now, not yet.

03:27But that is our priority area because it is air-conditioned.

03:31Before we go to the port, let us know if there will be cancellations.

03:37Because if there is a storm warning signal, we will automatically cancel our trip.

03:42Yes, and our Shipping Alliance always provides assistance to our passengers through text and through their social media accounts.

03:54However, our other passengers, especially those who come from faraway places,

04:00they already receive an advisory from our Shipping Alliance in the middle of their travel.

04:08So, they have no choice but to go straight to the port.

04:11So anyway, Kapuso, those who are traveling from Manila North Port,

04:14the announcement from the port authorities and the Philippine Coast Guard is that you can now cancel your trip.

04:24Ma'am Jen, thank you very much.

04:26We talked to Ma'am Jen Rebong of PPA.

Panayam kay Jenneliza Rebong, Acting Port Manager, Philippine Ports Authority, PMO NCR-North | Unang Balita

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