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TechTranscript
00:00I
00:03Cover a lot of razor products on this channel, whether it's their phone their laptops keyboards mice speakers if razor brings out a product
00:10That's interesting to me
00:12I will usually cover it now in those videos in the comment sections a lot of you guys are writing in the comments like razor
00:18Products suck they break they're expensive. They're ugly etc. And I don't feel like that
00:25commentary that discussion is without merit because if you look online if you're going to like reddit or
00:30notebook forms
00:30whatever there are a large number of people a surprisingly large number of people that seem to be dissatisfied with their razor products and
00:38I wanted to look into this
00:39I wanted to see if is there like is there a real deficiency in their products is this stuff that we should be kind of
00:45Be aware of I wanted to know so the first thing I kind of looked at was their warranty if you look at razors
00:52warranties
00:54They have or they have different kind of warranty periods depending on the type of product. So they're mice
01:00Two-year warranties keyboards if they're mechanical two-year warranties and their audio products like their headphones and stuff have one-year warranties now the industry
01:08Standard kind of changes like some companies are one year some companies are two years
01:12But the big names like Logitech
01:15Corsair like the brands that a lot of people really like a lot of them have two-year warranties across the board
01:19So as an example, this is a razor man o'war. This thing is mangled. It's destroyed
01:25It's out of warranty at this point
01:27But this is a product that I think cost a hundred and eighty dollars retail and it broke for me
01:32I think I like the year-and-a-half mark out of warranty and
01:36it's an experience like this that if you're a consumer that had spent a hundred eighty dollars on a pair of headphones and it broke and
01:43You couldn't get it replaced or repaired or whatever
01:45That leaves the sour taste in your mouth. And if you have something like
01:50Like a Logitech headset, I don't have one here
01:52But if you have a Logitech headset and that broke at the year-and-a-half mark
01:55You're able to get a new one for free from Logitech and that experience that difference in warranty timing is
02:03massive when it comes to perception of
02:05quality of a product because all it takes is just a product to die just out of the warranty period and now you have a
02:10Dissatisfied customer who is a little bit upset and they can go on the internet vent about it
02:14And now we have you know a situation about razor products not being great
02:18I think the warranty issue is something that I feel like razor doesn't do particularly well with like slightly shorter periods
02:25And a more difficult process to get it warrantied, but I don't think that's the whole story here
02:31The other thing I looked at was price if you look at razors products
02:35They definitely have some kind of price premium going on. It's not that they're super expensive
02:40It's only gonna be like 10 maybe 15 percent more expensive than their other retail competitors
02:45But there is a difference and I think with that increase in price
02:48There's that perception that you should be getting a better product and I'll be straight-up honest when it comes to just performance and raw
02:55Value for the money. I don't think you are
02:57I feel like razors products definitely have a price premium that is not really tangible in terms of just like how the product performs
03:05You are paying for what I would consider a different kind of intangible
03:11Element. It's the way that their products look
03:13Their products are really geared towards the gamer demographic. They look a particular way
03:18They feel a particular way and the lighting like the RGB lighting on the razor products
03:22Especially the current ones are in my opinion the best in the market. It's just highly customizable and well-placed now if
03:29Aesthetics isn't that important to you and you're just looking for stuff. That's a great performer then
03:34Razor probably isn't the best option in terms of like the best value for your money
03:39so the last thing I want to kind of look at in terms of the peripherals is the quality of the peripherals, so
03:45These are all kind of like I don't know. All of this stuff is like relatively high-end but
03:50in my opinion
03:51Gaming peripherals like they're not made out of like titanium or like carbon fiber materials and stuff like that
03:58These are all plastic devices, right? The difference in quality at the high end isn't massive
04:04Like yeah, you can shave your cost a little bit by like using cheaper switches and cheaper stuff
04:08But all of these have good sensors all these have good switches. All the audio drivers are reasonably good for gaming purposes
04:14So my overall thoughts on razors quality as a whole is that it's good
04:19It's not amazing or anything, but it's on par with the rest of the industry
04:23Nothing really sticks out as being really poor or like really amazing from any of these companies to be completely honest now
04:29That's just quality. I'm not talking about pricing just straight-up quality now
04:33I will say that some of their audio gear could be made a little better
04:38But again, like I've seen lots of brands from a lot of different companies that aren't made amazing either
04:44It's just it's a wash when it comes to just raw quality for these products
04:49Concluding about peripherals
04:52Does razor suck as a brand?
04:54No
04:54I think that they are a little bit overpriced and I feel like there's that perception because of that pricing you should be getting
04:59better warranty better build stuff, but you aren't you're paying for what I would consider to be good aesthetics and
05:07Unfortunately marketing I feel like they have the best marketing in the entire peripheral game
05:11I think their stuff just has cool names. They they market
05:15Well, they hit up like the big eSports guys like PewDiePie. Well, he's not eSports, but they hit a PewDiePie
05:20they have like they have a lot of
05:22Sponsorships with really prominent members in the eSports community and that's what marketing dollars gets them. That's the peripheral story
05:29I want to transition this whole conversation to their laptops
05:32So when razor first made their like gaming laptop the razor blade the first one I think it was
05:382011 yeah 2011
05:41Their gaming laptop was really different from everybody else's it was thin it was nice looking
05:47It just didn't look like your traditional gaming laptop is a lot thinner
05:50But with that thinness came thermal issues and it's something that every gaming laptop in the world
05:56Had to deal with the thinner you got the more expensive was to make and the more difficult
06:00It was to keep that thing cooled properly. So razor made it it looked awesome and it sold because it looked really well, but
06:08People start to complain this thing runs too hot. I'm getting thermal issues
06:11I'm getting long-term issues and it's something that they couldn't really avoid because that's just the nature of physics, right?
06:16You're putting super powerful super hot stuff into a very thin device
06:21Now this year the 15-inch razor blade is by far their best cooled gaming laptops to date
06:28They are able to make a thin gaming laptop that doesn't throttle and that in itself is quite impressive
06:33But that doesn't mean that they've nailed the thin and light design, right?
06:36There's limitations with that thing as well
06:38If there's any kind of dust buildup or over time if the fans slow down there could be issues down the road
06:43But that's not something that we can really test as reviewers in like two or three weeks
06:47Will there be issues on the razor blade 15 who knows?
06:50My guess is that it's gonna be better than before. But again thinner laptops generally don't run as cool as thicker laptops
06:57So my overall take on razors laptop industry do they suck? No, I do feel like there are limitations
07:03You need to be aware of them if you're interested in purchasing them
07:05but as a whole they don't suck especially this year's model the
07:092018 model the 15-inch is well cooled for what they're going for
07:14Okay, hope that clears some things up my overall take on razor as a brand. They are a marketing like machine
07:21They crush it in the marketing game. That's not necessarily a good thing
07:25But that's also not necessarily a sign of a bad product. Okay. Hope you guys enjoyed this video thumbs
07:30We liked it subs. You loved it. See you guys next time
07:35You