We must educate users because the digital world is changing rapidly: Sharath Bulusu

Delhi: Google’s Director of Product Management, Sharath Bulusu, says, I've always maintained that when people ask me how to stay safe online, we will do a lot using AI and design. However, there is no substitute for ensuring that people are informed and aware. This goes back to the history of every new development; we have had to educate users to keep their passwords safe, protect the PIN for their debit cards, and safeguard the PIN for their UPI apps. Similarly, we must educate users at every step because the digital world is changing rapidly. It is unfair to expect users to figure it out on their own. It's our responsibility to ensure that we educate and empower users.

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