新闻报报看 | 有网民投诉，一些酒店规定房客下午4点才能入，但退房时间却提早到上午11点，住宿时间缩短了但费用却照算，让房客吃大亏。这个课题在网上引发热议，还惊动了人在国外出席会议的旅游部长张庆信。他昨晚发文告表示，等他回国后，将召开特别会议讨论此事。（主播：蔡心慧、黄界錤）
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00:00Before watching the video, I would like to remind you that there is more content on the Hotpot website.
00:04To ask for everyone's opinion, what time do you think it is normal to check in and what time is it reasonable to check out?
00:11In the morning, some netizens complained that some hotels stipulate that guests have to wait until four o'clock in the afternoon to be able to check in.
00:18Even if you register for admission, the check-out time is still early until 11 o'clock in the morning.
00:23The accommodation time is shortened, but the cost is calculated, which makes him very dissatisfied.
00:28He believes that the hotel's request for a strict early withdrawal is a big loss for the guests.
00:33This topic has aroused hot discussion on the Internet, and hotel owners have also responded today.
00:39Ganesh, chairman of the Dhamma Chamber of Commerce, said in an article that there is no law that stipulates the admission and check-out time of hotels.
00:46These are all decided by hotels and homestay owners. This is also an agreement between the owner and the customer.
00:52He said that in general, the standard admission time of domestic hotels is between two and three o'clock in the afternoon.
00:59As for the netizens' complaint that they can only check in at four o'clock, he does not rule out that it may be due to the shortage of people in the relevant hotels.
01:05It takes more time to clean up and clean up, so it is necessary to postpone the admission time of these guests.
01:11Chairman of the Dhamma Chamber of Commerce, Du Lifang, also believes that before customers book any hotel or homestay,
01:18there are names on the website for the admission and check-out time, which has already been discussed.
01:23Therefore, he believes that there are very few cases where guests are dissatisfied with the time.
01:27He said that the admission time set by the hotel is often based on the date of the day of admission,
01:32whether it belongs to the peak of tourism, and the number of guests in the relevant hotels, etc.
01:38He said that if it is not the peak of tourism, or the guest room is ready,
01:42in general, hotels will allow guests to check in earlier than the scheduled time.
01:47Although the admission time is determined by individual hotels, this matter still alarmed the Ministry of Tourism.
01:54The Ministry of Tourism issued a statement yesterday that the authorities are paying attention to the issues of domestic hotels changing the admission and check-out time,
02:00and have asked hotel owners to give explanations.
02:03At the same time, it also encourages the public to provide more information about these hotels.
02:08Even the Minister of Tourism, Zhang Qingxin, who is still attending the meeting abroad, also responded to this issue.
02:14He issued a statement last night that after returning home, a special meeting will be held to discuss the issues of hotel admission and check-out time in a comprehensive manner.
02:22The authorities will consider the opinions of hotel owners and consumers,
02:26and develop a solution to balance the interests of all parties, while not violating the interests of consumers.