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This comes after a netizen complained about a hotel’s policy of check-ins at 4pm and check-outs at 11am.

Read More:
https://www.freemalaysiatoday.com/category/nation/2024/09/25/have-standardised-check-in-check-out-times-for-hotels-says-fomca/

Laporan Lanjut:
https://www.freemalaysiatoday.com/category/bahasa/tempatan/2024/09/25/check-in-lambat-keluar-awal-fomca-mahu-selaras-setimpal-tempahan-bermalam/

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Transcript
00:00A consumer group has called for standardized check-in and check-out times at hotels.
00:07Federation of Malaysian Consumers Association's Deputy Secretary-General Nur Asyikin Aminuddin
00:12said changing check-in and check-out times, which results in shorter stays, is unfair
00:17to guests.
00:18Speaking to FMT, she said hotels should stick to the common practice of check-ins at 3 p.m.
00:24and check-outs at noon as it would be unfair to guests who have paid a nightly rate.
00:29She added that the government should drop regulations so that hotels have standardized
00:32check-in and check-out times.
00:34This follows a post on X in which a netizen complained about a hotel's policy of setting
00:39check-ins at 4 p.m. and check-outs at 11 a.m.
00:43Several netizens argued that the length of stay should correspond with the cost of the
00:47room, especially when the price is high.
00:50Hotel operators contacted by FMT said they are free to determine their check-in and check-out
00:55times based on operational needs and other factors such as occupancy rates, room inventory,
01:01and staffing.

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