Starbucks just poached Chipotle CEO Brian Niccol in surprise leadership shake-up.
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TechTranscript
00:00I've had the opportunity to be in leadership roles at great companies, great organizations.
00:04And the thing I would suggest to folks, first and foremost, is take the time to listen.
00:09And then once you have given yourself the opportunity to listen to the issues at hand,
00:15people's opinions, the facts, you have to be decisive. You have to be willing to make a
00:20decision. Now, once you make a decision, it doesn't mean you can't change your mind as you
00:24get new information. And I think some of the mistakes I see people make is sometimes they
00:29don't take the time to listen. And then when they do make a decision, they get overcommitted
00:34on the decision and don't pay attention to the feedback that they're getting on that decision.
00:38Just because you change your mind doesn't mean you can't have conviction. But I do think it's
00:41important to listen, be decisive, and then be aware of what actually is the consequences
00:46of that decision. And if you have to adjust, adjust.