Birthday boy Dan Connolly, co-founder of Toucan Marketing, arrived at Birmingham Airport at 6am on Friday ready to start a birthday trip in Budapest paid for by his partner Lucy, but as soon as he arrived he watched on as 'thousands' of customers queued up like a 'human snake' not knowing if they'll get on their flight.
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01:00Guys, you must have checked in, have you brought your passports and having bag with you?