• 7 months ago
On Wednesday, Boeing quality whistleblower and executives testified before the Senate Homeland Security Committee.

Fuel your success with Forbes. Gain unlimited access to premium journalism, including breaking news, groundbreaking in-depth reported stories, daily digests and more. Plus, members get a front-row seat at members-only events with leading thinkers and doers, access to premium video that can help you get ahead, an ad-light experience, early access to select products including NFT drops and more:

https://account.forbes.com/membership/?utm_source=youtube&utm_medium=display&utm_campaign=growth_non-sub_paid_subscribe_ytdescript


Stay Connected
Forbes on Facebook: http://fb.com/forbes
Forbes Video on Twitter: http://www.twitter.com/forbes
Forbes Video on Instagram: http://instagram.com/forbes
More From Forbes: http://forbes.com
Transcript
00:00:00 and Government Affairs Committee will come to order.
00:00:03 We welcome everyone here.
00:00:04 We have a tight timeframe because of other proceedings
00:00:10 in the Senate.
00:00:11 I want to thank the witnesses for being here
00:00:15 and their cooperation.
00:00:19 And thank the Ranking Member for his cooperation
00:00:23 and other members of the Committee who are here today.
00:00:28 Our purpose today is to hear from whistleblowers
00:00:32 who have personal eyewitness factual stories to tell
00:00:41 about Boeing putting profits ahead of safety,
00:00:47 putting stock price ahead of quality,
00:00:51 production speed ahead of responsibility.
00:00:54 This story is serious, even shocking.
00:01:01 The kinds of evidence that we will hear today
00:01:07 is fact-based, science-based testimony
00:01:12 that the public deserves to hear.
00:01:16 And it is part of a continuing series of hearings
00:01:21 that we will have based on what these whistleblowers will tell
00:01:27 us and evidence that we obtain from documents
00:01:32 from a variety of sources.
00:01:35 There are mounting serious allegations
00:01:40 that Boeing has a broken safety culture
00:01:44 and a set of practices that are unacceptable.
00:01:50 These whistleblowers have come forward at great personal risk.
00:01:55 In fact, a number of them and others
00:01:58 have suffered harassment, isolation, transfers,
00:02:03 and even threats of physical violence.
00:02:07 Just as an example, this tire was in a car
00:02:14 that belonged to Mr. Salpour.
00:02:17 He will testify about the circumstances that
00:02:20 led to, in effect, a bolt being driven into a tire in his car,
00:02:27 which posed not only a symbolic message to him,
00:02:33 but also a personal risk to his safety.
00:02:37 It is simply one example of retaliation and reprisals
00:02:43 and threats that he endured.
00:02:47 Boeing is at a moment of reckoning.
00:02:49 It's a moment many years in the making.
00:02:52 It is a moment that results not from one incident or one flight
00:02:56 or one plane or one plan.
00:02:58 It reached the public consciousness
00:03:03 after the death of 346 people, 346 innocent travelers
00:03:11 in 2018 and 2019, that led Boeing to promise that it would
00:03:20 overhaul its safety practices and culture.
00:03:24 That promise proved empty.
00:03:28 We know it was empty because of incidents
00:03:31 that have occurred since then, most recently the Alaska
00:03:35 Airlines panel blowout.
00:03:38 We know it was empty because the FAA itself audited Boeing's
00:03:43 production and manufacturing and in March concluded,
00:03:46 quote, "noncompliance issues in Boeing's manufacturing process
00:03:52 control, parts handling and storage, and product control,"
00:03:56 end quote, were prevalent.
00:04:00 I want to welcome particularly Sam Salpour, who
00:04:04 came to us because of the gravity of his concerns
00:04:09 and because of what happened to him when he tried to raise
00:04:13 these concerns to Boeing's management,
00:04:16 not once, twice, but consistently and constantly
00:04:22 over a period of years.
00:04:25 And as a result, he was isolated, transferred,
00:04:29 even threatened for refusing to stay silent.
00:04:32 What Boeing did was, in effect, try to silence him,
00:04:37 conceal and cover up the facts that he
00:04:40 was trying to bring to their attention about basic defects
00:04:45 in manufacturing, the failure to properly fuse fuselage parts,
00:04:52 the kind of concerns that led to the blowout of that panel
00:04:58 on the Alaska Airlines flight.
00:05:01 In the wake of the 737 MAX crashes,
00:05:05 many current and former Boeing and FAA officials,
00:05:08 like Ed Pearson and Joe Jacobson, both of whom
00:05:12 are with us today, came forward to raise
00:05:15 those kinds of concern about safety culture at Boeing.
00:05:20 And tragically, last month, John Barnett,
00:05:24 a former Boeing quality control manager in South Carolina
00:05:28 who became a whistleblower, committed suicide
00:05:32 after alleging that managers had been pressuring workers not
00:05:35 to document defects and properly address safety risks.
00:05:40 Since this hearing was announced,
00:05:45 our subcommittee has received outreach
00:05:47 from other individuals affiliated
00:05:49 with Boeing who have contacted us to voice their concerns.
00:05:56 For example, a former Boeing South Carolina manager
00:06:00 wrote to us with examples of what he described as, quote,
00:06:05 "culture of shortcuts, pressure, and hostility"
00:06:10 that he experienced while working at Boeing
00:06:13 between 2009 and 2020.
00:06:16 Another Boeing mechanic who asked to remain anonymous
00:06:21 wrote to us and said, quote, "The Boeing South Carolina
00:06:26 plant was run by a good old boy network that
00:06:29 played by their own rules.
00:06:31 When we raised concerns that the work was not
00:06:33 in accordance with the process and procedures,
00:06:35 we were ordered to just do it and told
00:06:39 there were hundreds of others waiting in line outside the gate
00:06:45 wanting our jobs."
00:06:48 I'm going to ask without objection that these two
00:06:50 letters be entered into the record.
00:06:55 The outreach that we've received,
00:06:58 important and serious contacts with substantive information,
00:07:04 in just the last few days, suggests
00:07:06 that there may be others out there who live in fear,
00:07:10 like Mr. Salipur, like John Barnett.
00:07:16 And they have witnessed the shortcuts or defects that
00:07:20 could lead to the next tragedy.
00:07:25 And their coming forward may help prevent it.
00:07:30 To Mr. Salipur, to Mr. Pearson, to Mr. Jacobson,
00:07:34 and others who have come forward and will come forward
00:07:39 in the future, I just want to say thank you.
00:07:43 Thank you for your courage.
00:07:46 Thank you for speaking truth to power
00:07:51 in the best sense of that word.
00:07:53 Thank you for facing down one of the most powerful companies
00:07:59 in the world.
00:08:00 We intend to uncover what has enabled the culture of safety
00:08:10 disregard to exist so that we can change it for good.
00:08:17 To create a genuine and comprehensive culture
00:08:20 of safety, Boeing must create workplace conditions
00:08:23 where everyone feels comfortable reporting quality and safety
00:08:27 concerns, even in situations where concerns turn out
00:08:31 to be unfounded, even where the complaints are mistaken.
00:08:37 Boeing's culture must be one where employees
00:08:42 are encouraged to speak up.
00:08:48 Boeing is fortunate to have one of the most skilled, competent,
00:08:56 honest, dedicated workforces in the world.
00:09:01 The United States is fortunate to have them working at Boeing.
00:09:07 They deserve to be rewarded, not punished,
00:09:11 for doing their job properly and speaking up
00:09:15 when it's appropriate.
00:09:19 Fortunately for Boeing and for passengers around the world,
00:09:23 this moment of reckoning and the changes that must follow
00:09:25 can still happen before any more lives are lost.
00:09:30 Our committee has initiated a bipartisan inquiry.
00:09:35 We expect both Boeing and the FAA
00:09:38 to fully cooperate and appear before our committee.
00:09:44 Today's hearing, as I mentioned earlier,
00:09:45 is the first of several we intend
00:09:47 to hold to get to the bottom of Boeing's broken safety culture.
00:09:53 We expect Boeing's CEO to appear before us
00:09:57 to tell the American people why the promises made five years ago
00:10:01 by this company have not been fulfilled.
00:10:06 I don't want anyone to mistake our objectives here.
00:10:10 Our goal is not to drive Boeing to fail.
00:10:14 In fact, just the opposite.
00:10:17 We want and need Boeing to succeed.
00:10:21 It is a company that once was preeminent in engineering
00:10:26 and safety.
00:10:27 We want to restore the luster of that reputation
00:10:33 and its business, which have been so sadly battered.
00:10:38 Boeing's workers remain as skilled and talented as ever.
00:10:42 And I'd be remiss if I didn't recognize
00:10:44 that many of these workers are represented by unions,
00:10:47 like the International Association of Machinists
00:10:49 and Aerospace Workers
00:10:51 and the Society of Professional Engineering Employees
00:10:54 in Aerospace.
00:10:54 And they have helped to protect a number of their employees
00:11:00 against retaliation and reprisal.
00:11:05 We want Boeing to learn from its mistakes and be accountable.
00:11:11 We want the Department of Justice
00:11:13 to take this evidence and other facts
00:11:16 that it has obtained to examine the deferred prosecution
00:11:21 agreement, whether conditions of that agreement
00:11:24 have been violated, whether criminal prosecution
00:11:27 is appropriate.
00:11:30 I'm not jumping to conclusions.
00:11:32 I'm a former prosecutor.
00:11:33 I know that investigations have to proceed carefully
00:11:38 and methodically.
00:11:40 But these investigations are important to accountability.
00:11:44 Again, thank you to the witnesses for being here today.
00:11:50 And I turn now to the ranking members.
00:11:53 -Thank you, Mr. Chairman.
00:11:54 I also want to start by thanking our witnesses,
00:11:57 your courage in coming forward as whistleblowers.
00:12:00 I want to underscore what you did say,
00:12:04 that we all want Boeing to succeed.
00:12:08 I would ask that my written opening statement
00:12:10 be entered in the record.
00:12:13 Prior to this hearing, I talked to stakeholders.
00:12:15 I talked to airlines, Boeing's customers.
00:12:18 I talked to Boeing representatives.
00:12:22 It was an overall theme that everybody
00:12:24 wants Boeing to succeed.
00:12:26 We need them to succeed because, as a traveling public,
00:12:30 we want to feel safe in the air.
00:12:32 And I think I enter this investigation
00:12:36 acknowledging the fact that airline travel
00:12:38 is still probably the safest way to travel.
00:12:41 It's what I keep telling myself when I hop on an airplane,
00:12:44 and even when I hop on a 737 Max, it's been taken care of.
00:12:50 We need more whistleblowers, not only in Boeing,
00:12:54 but we need them in the airline,
00:12:56 in their maintenance departments.
00:12:57 We need whistleblowers from the FAA.
00:13:00 This is a very complex business.
00:13:05 They're complex products.
00:13:07 It's a complex problem.
00:13:09 And so I appreciate this hearing.
00:13:12 I'm a little concerned.
00:13:13 What I don't want this committee to do
00:13:15 is scare the you-know-what out of the American public.
00:13:20 In the end, I want the public to be confident
00:13:23 in getting on an airplane and experiencing air travel.
00:13:29 But I have to admit, this testimony
00:13:32 is more than troubling.
00:13:35 And as I was reading the testimony last night,
00:13:38 as I've read more things this morning, as a matter of fact,
00:13:40 I'm going to enter an article that I was given to this morning
00:13:43 written on April 3rd in City Journal.
00:13:47 The title is "An Insider Explains
00:13:48 What Has Gone Disastrously Wrong With Boeing."
00:13:51 And we have to be concerned about what's happening.
00:13:59 And we've got to get to the bottom of this.
00:14:01 This is going to take a lot of work.
00:14:03 This is going to take a lot of investigation.
00:14:05 And again, we need to hold these hearings,
00:14:07 but we need to do the detailed work,
00:14:09 and we need more information.
00:14:11 We need people coming forward on all sides.
00:14:13 Okay?
00:14:15 But I do want to just quote from this article.
00:14:17 It's an interview with an insider,
00:14:22 a whistleblower that's not coming public.
00:14:24 But he tells the story of elite dysfunction,
00:14:28 financial abstraction, and DEI bureaucracy
00:14:30 that has poisoned the culture,
00:14:32 creating a sense of profound alienation
00:14:34 between the people who occupy the executive suite
00:14:36 and those who build airplanes.
00:14:39 It goes on, "Right now, we have an executive counsel
00:14:41 running the company, Boeing, that is all outsiders.
00:14:44 The current CEO is a General Electric guy.
00:14:47 As is the CFO who we brought in.
00:14:50 We have a completely new HR leader
00:14:52 with no background at Boeing.
00:14:54 The head of our commercial airplanes unit in Seattle,
00:14:56 who was fired last week,
00:14:57 was one of the last engineers in the executive counsel.
00:15:01 The headquarters in Arlington is empty.
00:15:03 Nobody lives there.
00:15:04 This is an empty executive suite.
00:15:06 The CEO lives in New Hampshire.
00:15:07 The CFO lives in Connecticut.
00:15:10 The head of HR lives in Orlando.
00:15:13 We just instituted a policy that everyone has to come to work
00:15:15 five days a week except the executive counsel,
00:15:18 which can use private jets to travel to meetings.
00:15:21 And that is the story.
00:15:22 It's a company that is under caretakers.
00:15:24 It's not under owners,
00:15:26 and it's not under people who love airlines.
00:15:28 In this business, the workforce knows
00:15:30 if you love the thing you are building,
00:15:32 or if it's just another set of assets to you.
00:15:34 At some point, you cannot recover that process,
00:15:37 or recover with that, with process,
00:15:40 you cannot recover with process
00:15:43 what you have lost with love.
00:15:45 And I think it's probably the most important story of all.
00:15:47 There's no visible center of the company,
00:15:49 and the people are wondering what they're connected to.
00:15:52 Now again, I read this this morning
00:15:54 after having read the troubling testimony.
00:15:57 There's some real problems at Boeing that need to be fixed,
00:16:01 and I'm not exactly sure how they're gonna get fixed,
00:16:03 but again, this investigation has to include
00:16:06 not only Boeing, it's gotta include
00:16:10 how airlines maintain Boeing products,
00:16:13 but it's also gotta look at the FAA,
00:16:16 and government, and where government
00:16:19 has potentially dropped the ball as well.
00:16:22 So again, this is gonna be,
00:16:24 this has to be a detailed investigation,
00:16:26 and the end result has to be toward
00:16:29 helping Boeing succeed by exposing the truth.
00:16:32 So again, I appreciate the hearing,
00:16:34 and I'm looking forward to the witnesses,
00:16:36 and again, thank them for their participation.
00:16:38 - Thank you very much, Senator Johnson.
00:16:42 I think you've heard bipartisan accord
00:16:46 on the direction we're gonna take,
00:16:47 and I wanna introduce the witnesses for today's hearing.
00:16:51 Sam Salipour, current quality engineer at Boeing,
00:16:55 is a person with four decades of aerospace experience,
00:17:00 including work as an aerospace engineer
00:17:05 for a NASA contractor,
00:17:07 and 17 years as an engineer at Boeing.
00:17:11 In his role at Boeing, he monitors production,
00:17:14 analyzes defects, and develops strategies
00:17:17 to prevent the kinds of incidents
00:17:20 that we've seen from reoccurring.
00:17:23 Mr. Salipour has come forward to our subcommittee
00:17:27 after documenting years of safety concerns
00:17:30 while working on the 777 and the 787 aircraft.
00:17:35 Ed Pearson, executive director of the Foundation
00:17:38 for Aviation Safety, and a former Boeing manager.
00:17:43 Mr. Pearson is a former senior manager
00:17:46 and the current executive director
00:17:48 of the Foundation for Aviation Safety.
00:17:51 He spent 10 years at Boeing and oversaw teams
00:17:55 who manufactured Boeing's 737 MAX airplanes.
00:18:00 Prior to joining Boeing, Mr. Pearson spent over 30 years
00:18:05 in the United States Navy.
00:18:06 I believe you're a graduate of the Naval Academy.
00:18:09 Joe Jacobson.
00:18:12 Mr. Jacobson is a safety and aerospace engineer
00:18:15 who spent more than 25 years at the FAA.
00:18:20 He retired in 2021.
00:18:24 Prior to joining the FAA,
00:18:26 he was an engineer at Boeing for 11 years.
00:18:28 He now serves as a technical advisor
00:18:31 to the Foundation for Aviation Safety.
00:18:35 Dr. Sean Pruchnicki.
00:18:37 He has a PhD.
00:18:41 He's a professional practice assistant professor
00:18:45 for integrated systems engineering
00:18:47 at Ohio State University.
00:18:50 He is also an aviation safety consultant.
00:18:57 He has served as an aviation accident investigator,
00:19:00 and he's a former commercial airline pilot.
00:19:04 As is our custom, I will swear you in,
00:19:09 and then we'll hear your individual testimony
00:19:11 if you would please rise.
00:19:13 You swear that the testimony you're about to give
00:19:19 is the truth, the whole truth, and nothing but the truth,
00:19:22 so help you God?
00:19:24 Thank you.
00:19:27 Mr. Salipur, you may begin.
00:19:30 Thank you.
00:19:32 Chairman Blumenthal, ranking member Johnson,
00:19:36 and the honorable members of this subcommittee,
00:19:39 thank you for convening this hearing.
00:19:41 My name is Sam Salipur,
00:19:43 and I'm a quality engineer at Boeing.
00:19:45 I have over 40 years of experience as an engineer.
00:19:50 I'm not here today because I want to be here.
00:19:55 I'm here today because I felt that I must come forward
00:19:58 because I do not want to see another 787,
00:20:02 I do not want to see 787 or 7777 crash.
00:20:07 I have serious concerns about the safety
00:20:09 of the 787 and 777 aircraft,
00:20:12 and I'm willing to take on professional risk
00:20:14 to talk about them.
00:20:16 First, a little bit about me.
00:20:18 I came to the United States in 1973
00:20:21 and got a mechanical engineering degree
00:20:23 from University of Missouri, where Senator Hawley is from.
00:20:27 After that, I worked for companies
00:20:29 that they were involved in space shuttle.
00:20:31 I had a friend, engineer, that worked on the space shuttle.
00:20:34 He was always complaining about the quality
00:20:37 of the O-rings that we had
00:20:39 in the space shuttle Sara Rauka boosters.
00:20:42 He was scared that they might fail.
00:20:45 He raised his concerns, and he was heard,
00:20:48 and he wasn't heard, and seven brave astronauts,
00:20:53 including the teacher in space,
00:20:56 died when the Challenger O-rings ultimately failed,
00:21:00 just as he predicted.
00:21:03 At the moment, I know that if I were ever
00:21:06 in a similar situation, I would have to come up
00:21:09 and speak up.
00:21:11 I have analyzed Boeing's own data
00:21:13 to conclude that the company's taken manufacturing shortcuts
00:21:17 on the 787 program that may significantly reduce
00:21:21 the airplane's safety and the life cycle.
00:21:25 Since 2013, there have been serious issues
00:21:29 on the 787 program, not properly closing thousands of gaps
00:21:33 in its assembly of the fuselage on major joints.
00:21:37 Boeing's standard says that these joints,
00:21:39 these gaps must be closed, usually by a small shim
00:21:43 or filler called a shim when they exceed
00:21:46 five thousandths of an inch.
00:21:48 This seems very small.
00:21:50 Boeing's PR team like to call it the width of a human hair.
00:21:55 When you are operating at 35,000 feet.
00:21:58 Details are that the size of a human hair
00:22:02 can be a matter of a life and death.
00:22:05 In a rush to address its bottlenecks in production,
00:22:08 Boeing hit problems pushing pieces together
00:22:11 with excessive force to make them appear
00:22:14 that the gaps don't exist, even though they exist.
00:22:17 The gap didn't actually go away,
00:22:19 and this may result in premature fatigue failure.
00:22:23 Effectively, they are putting out defective airplanes.
00:22:26 I respectively, I repeatedly produced reports
00:22:30 for my supervisors and Boeing management,
00:22:33 demonstrating that the gaps in the 787
00:22:36 not being properly measured or shimmed
00:22:38 in two major joints of the 787.
00:22:41 Evaluating from Boeing, from the 29 inspected airplane data,
00:22:46 I found gaps exceeding the specification
00:22:50 that were not properly addressed 98.7% of the time.
00:22:55 I want to repeat that.
00:22:56 98.7% of the time, the gaps that they were supposed
00:23:00 to be shimmed, they were not shimmed.
00:23:03 The other issue that I found when you have these gaps
00:23:08 and you drill through them,
00:23:09 you get some debris in the stack ups.
00:23:11 This is known to be a problem, you know,
00:23:14 not a good thing for the airplanes by Boeing.
00:23:17 But Boeing data also, you know,
00:23:19 from the inspection of the data shows
00:23:21 that the debris ended up in the gaps 80% of the time.
00:23:26 Again, you know, you have debris in the gaps 80% of the time.
00:23:31 I want to make clear that I have raised these issues
00:23:35 over three years.
00:23:36 I was ignored, I was told not to create delays.
00:23:40 I was told, frankly, to shut up.
00:23:42 At one point, Boeing management got sick of me
00:23:46 and raising these issues and moved me out
00:23:48 of the 787 program into this 777 program.
00:23:52 On the 777 program, I found problems.
00:23:55 Again, I found that Boeing started a new process
00:23:58 to build the airplane without taking into the consideration
00:24:02 of the design of the airplane
00:24:04 and how the airplane was designed.
00:24:06 As a result, I witnessed severe misalignment
00:24:09 when the planes were assembled.
00:24:12 Boeing manufacturing used unmeasured
00:24:14 and unlimited amount of force to correct the misalignment.
00:24:19 And this also weakens the airplane in the long run.
00:24:23 I literally saw people jumping on the pieces of the airplane
00:24:27 to get them to align.
00:24:29 I call it the Tarzan effect, among other improper methods.
00:24:33 Again, I raised concerns internally.
00:24:36 I was sidelined, I was told to shut up.
00:24:38 I received physical threats.
00:24:41 My boss said, "I would have killed someone
00:24:45 "who said what you said in a meeting."
00:24:47 And then, this is not a safety culture
00:24:50 where you get threatened
00:24:52 by bringing issues of safety concerns.
00:24:55 I hope that your work on this issue signals to Boeing
00:24:59 that they must make real changes
00:25:02 and get back to building their airplane safely.
00:25:05 I'll be more than happy to answer your questions.
00:25:08 - Thank you very much, Mr. Salipur.
00:25:10 Ms. Pearson.
00:25:12 (papers rustling)
00:25:15 - Chair Blumenthal, Ranking Member Johnson,
00:25:17 distinguished members of the committee, good morning.
00:25:20 Thank you for inviting me today.
00:25:21 My name is Ed Pearson.
00:25:22 My father was a Washington, D.C. homicide detective
00:25:26 and my mom was a nurse.
00:25:28 I learned the importance of telling the truth from them,
00:25:31 my teachers and coaches,
00:25:33 and this was reinforced at the Naval Academy.
00:25:36 The military, like all high hazard jobs,
00:25:38 demands that people tell the truth
00:25:40 and admit their mistakes
00:25:41 because if you don't, people will die.
00:25:44 Since the first Boeing Max airplane crash,
00:25:46 I've spent every day thinking about the victims,
00:25:50 their families, and the millions of people
00:25:51 that fly Boeing airplanes.
00:25:53 I've done everything I can to continue telling the world
00:25:56 the Max airplane is still unsafe
00:25:58 and to alert authorities
00:26:00 to Boeing's dangerous manufacturing.
00:26:02 I'm here today to share four key messages.
00:26:06 First, the manufacturing conditions
00:26:07 that led to the two 737 Max disasters
00:26:10 also led to the Alaskan accident, blowout accident,
00:26:14 and these conditions continue.
00:26:16 In 2019, I testified as a Boeing whistleblower.
00:26:20 I had previously warned the 737 general manager
00:26:23 before the Max crash to shut down the factory.
00:26:26 I also warned Boeing's general counsels,
00:26:29 the CEO and the board of directors
00:26:31 before the second crash to shut it down.
00:26:34 They ignored my warnings.
00:26:36 During my 2019 testimony,
00:26:37 I described the chaotic manufacturing,
00:26:39 the dysfunctional safety culture,
00:26:41 and the horrible job government authorities were doing
00:26:43 investigating the two crashes.
00:26:45 The world is shocked to learn
00:26:46 about Boeing's current production quality issues.
00:26:49 I'm not surprised
00:26:50 because nothing changed after the two crashes.
00:26:53 There was no accountability.
00:26:54 Not a single person from Boeing went to jail.
00:26:57 Hundreds of people died, and there's been no justice.
00:27:00 Unless action is taken and leaders are held accountable,
00:27:04 every person stepping aboard a Boeing airplane is at risk.
00:27:08 Government authorities ignored Boeing's
00:27:10 manufacturing problems until the Alaska accident.
00:27:12 Passengers shouldn't have to rely on whistleblowers
00:27:15 to provide the truth.
00:27:16 They should be able to get on airplanes
00:27:18 and not have to worry about what model it is,
00:27:20 whether it was designed and manufactured
00:27:22 to the highest of standards,
00:27:23 whether the airline is operating and maintaining it properly,
00:27:26 or whether government agencies are providing proper oversight.
00:27:31 FAA, DOT, and NTSB leaders frequently state
00:27:35 our aviation system is the gold standard.
00:27:38 There's a reason commercial aviation
00:27:40 has been historically safe,
00:27:41 and that's because people worked extremely hard
00:27:43 for decades to keep them safe.
00:27:45 They told the truth.
00:27:47 They admitted their mistakes,
00:27:48 and they didn't downplay safety incidents.
00:27:50 These agencies have become lazy, complacent, and reactive.
00:27:55 The deterioration has been occurring over several years.
00:27:59 My second point is the gold standard
00:28:00 is now fool's gold,
00:28:02 'cause the only thing that is more dangerous
00:28:05 than a dangerous environment
00:28:07 is the illusion of a safe environment.
00:28:09 Two brand new airplanes crashed
00:28:11 after exhibiting production-related
00:28:12 electrical and electronic defects
00:28:14 within their first month of operation,
00:28:16 and the NTSB did not investigate the factory.
00:28:18 The evidence indicates the MAX crashes
00:28:20 were triggered by manufacturing defects,
00:28:23 not MCAS software.
00:28:24 The NTSB is investigating the factory now.
00:28:27 However, the reality is the NTSB is overly dependent
00:28:30 on Boeing and the FAA to provide technical assistance
00:28:32 in their action investigations.
00:28:34 They are not an independent investigative authority.
00:28:37 There is an inherent conflict of interest.
00:28:40 The Department of Transportation
00:28:42 has been completely useless
00:28:43 in helping the FAA do their jobs.
00:28:46 They have continued to take a hands-off approach
00:28:48 to this entire matter.
00:28:49 My third point is if the leaders
00:28:52 of those government authorities,
00:28:53 government agencies had done their jobs,
00:28:56 investigators would have uncovered
00:28:58 a mountain of important information.
00:28:59 The FAA would have known Boeing's production processes
00:29:01 were a mess and the safety culture was terrible.
00:29:04 The FAA could have prevented an ever-increasing list
00:29:07 of production-quality defects.
00:29:08 Instead, they're surprised each time it occurs,
00:29:11 showing how ineffective and reactive
00:29:12 their oversight has become.
00:29:14 Just last month, the FAA reported on uncommanded rolls
00:29:18 of MAX airplanes due to wiring that is being chafed.
00:29:22 Boeing and the FAA have known about these
00:29:23 manufacturing defects for more than two years
00:29:26 and did not inform the public
00:29:27 about this potentially catastrophic condition.
00:29:30 There are also Canadian reports of new MAX airplanes
00:29:32 with chafed wire bundles containing burn marks
00:29:35 and evidence of electrical arcing.
00:29:37 Routine, excuse me, Boeing routinely states
00:29:40 that their airplanes meet or exceed all safety standards.
00:29:43 This is untrue and misrepresents the safety of the airplanes.
00:29:47 The company illegally removed thousands
00:29:49 of quality control inspections on individual airplanes
00:29:52 without the FAA's knowledge
00:29:54 and without the knowledge of the airlines.
00:29:56 Although many of these inspections have been reinstated,
00:29:58 hundreds of airplanes have left Boeing factories
00:30:00 without those thousands of inspections.
00:30:02 My last point is the Department of Justice and FBI
00:30:05 relied on the slanted results
00:30:07 of the first MAX accident investigation
00:30:09 to develop an illegal and unjust
00:30:12 deferred prosecution agreement.
00:30:14 The NTSB chair reiterated to Congress last week
00:30:16 that Boeing has said there are no records
00:30:19 documenting the removal of the Alaska Airlines door.
00:30:22 I'm not gonna sugarcoat this.
00:30:23 This is a criminal coverup.
00:30:25 Records do in fact exist.
00:30:27 I know this because I've personally passed them to the FBI.
00:30:30 A five minute testimony is not nearly enough time
00:30:34 to explain how insidious this story is.
00:30:36 Boeing's corporate leaders continue to conceal the truth.
00:30:39 They continue to mislead and deceive the public
00:30:41 about the safety of the planes.
00:30:43 That is the safety culture at the top
00:30:44 of the Boeing company right now.
00:30:46 The good news is the employees of Boeing
00:30:48 and these agencies can overcome poor leadership.
00:30:51 We need them to be successful.
00:30:53 They're highly capable.
00:30:54 They need to be supported and encouraged
00:30:56 and these problems are fixable
00:30:58 but it starts with telling the truth.
00:31:00 - Thanks Mr. Pierson.
00:31:03 Mr. Jacobson.
00:31:04 - Thank you senators.
00:31:07 My name is Joe Jacobson.
00:31:08 I'm an aerospace engineer
00:31:10 with almost 40 years of experience.
00:31:12 I worked for Boeing from 1984 to 1995
00:31:15 on the 767 and 777 programs.
00:31:19 From 1995 to 2021 I worked in aircraft certification
00:31:23 at the FAA.
00:31:25 I retired from the FAA in 2021
00:31:27 and have been volunteering
00:31:28 as an independent aviation safety advocate since,
00:31:31 mostly in support of the ET302 families.
00:31:35 On November 6th, 2018, a week after the Lion Air 610 crash,
00:31:41 I received an email from a colleague
00:31:44 asking if we had done any issue papers on MCAS.
00:31:47 This was the first day that I heard about MCAS.
00:31:51 The next day, although not assigned
00:31:52 to the crash investigation,
00:31:54 I received an email from a colleague at the FAA
00:31:57 which contained flight data recorder information
00:31:59 from the Lion Air crash.
00:32:01 It was immediately obvious to me
00:32:04 that the 737 MAX had a serious design flaw.
00:32:08 I saw that the horizontal stabilizer
00:32:09 was repeatedly moving at a high rate
00:32:12 because of a faulty angle of attack input.
00:32:14 I guessed that a software error was responsible.
00:32:17 A few days later, I was shocked to discover
00:32:20 that the airplane was purposely designed
00:32:22 and certified to use just one AOA input
00:32:25 for this flight critical function.
00:32:27 When the house report was released in September of 2020,
00:32:32 I finally understood why I hadn't known about MCAS.
00:32:36 Boeing meeting minutes from June 2013
00:32:39 recorded the reason, saying,
00:32:41 if we emphasize MCAS as a new function,
00:32:45 there may be a greater certification and training impact.
00:32:50 Boeing intentionally hid the design
00:32:52 from FAA engineers and airline pilots.
00:32:55 Had we known, at least a half dozen experienced FAA engineers
00:32:59 in Seattle, in the Seattle office,
00:33:01 would have immediately rejected the original MCAS design.
00:33:06 Boeing concealment led to two crashes and 346 deaths.
00:33:11 After working on the recertification of the MAX
00:33:15 after the second crash,
00:33:16 I sent a letter to the parents of Sam Ustumo
00:33:19 shortly before my retirement in March of 2021.
00:33:23 I saw their anger and grief
00:33:25 and wanted them to know the true story
00:33:27 and not the false narrative presented by Boeing and FAA.
00:33:31 Over the last three years,
00:33:34 Sammy's parents have connected me
00:33:36 with many other crash families.
00:33:38 I frequently communicate with the devastated people
00:33:42 who have lost loved ones in the ET-302 crash.
00:33:46 I've heard many inspiring stories
00:33:48 about those who were lost.
00:33:51 Stories about Samia, Mick, Camille, Melvin,
00:33:54 Bennett, Danielle, Graziela, and others.
00:33:58 The recertification of the MAX has been characterized
00:34:01 as the most comprehensive in the history of aviation.
00:34:04 This is also a false narrative.
00:34:07 During the recertification of the MAX,
00:34:12 FAA leadership supported Boeing's effort to narrow the scope
00:34:16 to primarily focus on MCAS.
00:34:19 MCAS was a mess for sure,
00:34:21 but other critical items were off the re-examination table.
00:34:25 The MAX crew alerting system
00:34:27 doesn't meet current design requirements.
00:34:30 And by my count,
00:34:31 the old standard has contributed to eight fatal crashes
00:34:35 of Boeing aircraft and 885 deaths since 1996.
00:34:40 Despite this dismal safety record,
00:34:43 in July, 2022, Boeing Chief Safety Officer, Mike Delaney,
00:34:48 stated, "I personally have no belief
00:34:52 that there's any value in changing the 737."
00:34:56 CEO, Dave Calhoun, lobbied further and said,
00:35:00 "This is a risk I'm willing to take.
00:35:03 If I lose the fight, I lose the fight."
00:35:05 Boeing lobbying efforts ultimately succeeded.
00:35:08 The grandfathered design of this MAX
00:35:12 leaves many vulnerabilities.
00:35:14 When combined with the failure
00:35:16 to investigate the manufacturing chaos
00:35:18 identified nearly six years ago by Ed Pearson,
00:35:21 this has led to a predictable,
00:35:24 but still shocking list of unsafe conditions.
00:35:27 I've spent almost 40 years studying
00:35:30 and trying to eliminate aviation accidents.
00:35:33 Ignoring problems, taking shortcuts,
00:35:38 and deceiving the public just leads to more crashes.
00:35:42 I'm testifying today out of my great love and respect
00:35:45 for the crash family members that I know.
00:35:48 Michael, Nadia, Nisha, Catherine, Ike, Chris, Javier,
00:35:52 and others don't want this to happen to anyone else.
00:35:55 I also have children and grandchildren.
00:36:00 Let's work together to fix this now.
00:36:03 Thank you.
00:36:04 - Thanks, Mr. Pearson.
00:36:05 Mr. Brzezinski, Professor.
00:36:11 - Chairman Bartholomew, Ranking Member Johnson,
00:36:13 and members of the committee, good morning,
00:36:15 and thank you for the opportunity to testify today.
00:36:17 I'm an assistant professor
00:36:19 in both integrated systems engineering
00:36:20 and the Center for Aviation Studies
00:36:22 at The Ohio State University.
00:36:24 Prior to teaching at Ohio State, I was an airline pilot.
00:36:27 During my time teaching at the university,
00:36:29 I earned my PhD in cognitive systems engineering.
00:36:33 Although there have been slight variations
00:36:35 in the exact definition, one has been of safety culture,
00:36:39 one that has been used for years, decades even,
00:36:43 are shared beliefs, assumptions, and norms
00:36:46 which may govern organizational decision-making
00:36:49 as well as individual and group attitudes about safety.
00:36:53 An incorrect understanding of safety culture
00:36:55 is that it is commonly referred to as a single concept,
00:36:59 but rather it consists of four
00:37:01 individual-specific components,
00:37:03 whereas each one provides its own unique actions
00:37:07 to the overall concept of safety culture.
00:37:09 And without one of these,
00:37:11 the element and structure of culture will fall apart.
00:37:14 As such, each serves the greater goal
00:37:17 of providing a robust, effective,
00:37:20 and well-proven safety tool for all high-risk industries,
00:37:24 especially given its proven value in aerospace industries.
00:37:28 It should be made clear this culture concept
00:37:31 is not only for airline operations,
00:37:33 but rather any aerospace operation
00:37:36 where risk of injury or death is a possibility
00:37:39 to employees and/or customer after product delivery.
00:37:44 This is extremely important
00:37:46 in determining an organization's overall safety culture
00:37:49 as they all complement each other.
00:37:53 To be successful, organizations may not simply choose
00:37:57 simply one or two of these components
00:37:59 because they are less expensive or more manageable.
00:38:02 In addition, in aerospace,
00:38:04 not following all four components of the safety culture
00:38:08 or just the ones that have less impact,
00:38:11 thus to appear to regulators or shareholders
00:38:14 that they are being responsive, finally,
00:38:16 and expeditious is not acceptable.
00:38:19 This type of action will produce a non-viable, misleading,
00:38:24 and potentially dangerous safety culture
00:38:27 that will teeter on failure
00:38:29 and provide a false sense of security.
00:38:33 (papers rustling)
00:38:36 Let me be clear.
00:38:37 When you try to increase productivity
00:38:40 without the needed resources
00:38:43 and being guided by poor management
00:38:45 with only financial focus
00:38:49 and the lack of assembly line inspectors,
00:38:52 you are always borrowing from safety.
00:38:54 You cannot have both.
00:38:56 And case in point, this is where we see events
00:39:00 like the door blowout with Alaska Airlines.
00:39:04 NASA learned the hard way many decades ago,
00:39:07 and other organizations,
00:39:09 aerospace organizations have as well,
00:39:12 with their new plan to operate
00:39:14 when they decided they were gonna operate
00:39:16 faster, better, and cheaper, and it failed horribly.
00:39:19 They learned that you can only have two of the three,
00:39:22 never all three at the same time,
00:39:24 or accidents will happen.
00:39:28 When we examine these four components
00:39:30 of what constructs a safety culture,
00:39:33 it appears that Boeing has none of them under control,
00:39:37 and there is no evidence
00:39:38 that this trend is, in fact, reversing.
00:39:41 This was discussed at the Huntington Beach Conference
00:39:44 in February of 2023, which I attended,
00:39:47 but there does not appear to be any evidence
00:39:50 of such changes to any of the components on the horizon
00:39:55 as a string of alarming events continue to unfold.
00:40:00 In the safety engineering work,
00:40:01 we call these precursors to accidents,
00:40:04 and I have never in my decades of aerospace safety work
00:40:08 seen so many continuing to arrive one after another.
00:40:13 Where is the safety accountability
00:40:16 all the way to the CEO,
00:40:21 where they discuss safety
00:40:26 in addition to the money problems, all the way to the top?
00:40:29 Some of these companies profess to practice,
00:40:32 yet never seem to do that.
00:40:35 All safety cultures, both those that have
00:40:39 and profess to have a good safety culture
00:40:41 and SMS programs were developed by the FAA
00:40:45 and provide guidance how to do that.
00:40:46 At Boeing, is there safety accountability
00:40:49 all the way to the top?
00:40:51 This was discussed after the previous accidents,
00:40:54 but where's the evidence for that?
00:40:56 In closing, you would think that there would have been
00:40:59 made clear after having been directly responsible
00:41:02 for the two air carrier fatal accidents
00:41:04 that at its core causation was 100% about money
00:41:09 and about sneaking through the certification process
00:41:12 and automation related component
00:41:15 that killed 346 people over money.
00:41:19 And yet we still have no proof that these programs
00:41:22 have even entered the lexicon of Boeing.
00:41:25 Aircraft despite the hollow comments to the contrary
00:41:28 at the Huntington Beach Safety Conference.
00:41:30 So it leaves me to wonder,
00:41:32 have we even gone backwards at Boeing?
00:41:34 The Alaska Airlines event strongly supports that.
00:41:37 My final comment is, I have always felt
00:41:41 as an accident investigator for over 20 years
00:41:44 and I've always said that with these accidents,
00:41:47 maybe the upper management should actually go
00:41:49 to these accident scenes and witness what they look like
00:41:53 as does the rest of us do.
00:41:55 Thank you for your time.
00:41:56 - Thank you, Professor Brzezinski.
00:41:58 (audience member speaking off mic)
00:42:02 I would be happy to talk to you after this hearing is done.
00:42:12 (audience member speaking off mic)
00:42:17 I wanna spare you being removed and just tell you
00:42:21 that we will be happy to take those documents
00:42:24 and meet with you privately.
00:42:26 And we welcome your being here.
00:42:28 We also welcome the presence of Chris and Clarisse Moore,
00:42:33 whose daughter Danielle died
00:42:39 in the Ethiopia Airlines crash.
00:42:43 They remind us that the seemingly abstract,
00:42:48 even antiseptic setting of this hearing
00:42:52 belies the fact that there are real people
00:42:56 who perished in those two crashes.
00:43:00 There are real people at risk getting on airlines right now.
00:43:05 No reason to panic, but a reason for deep concern.
00:43:10 And we thank everyone who may have documents
00:43:13 or information to bring to our attention.
00:43:15 We thank you.
00:43:16 Professor Brzezinski, what keeps ringing in my ears
00:43:23 is that phrase, 100% about money.
00:43:26 My understanding about what happened here
00:43:29 is that Boeing sought to produce more airplanes more quickly
00:43:34 without the necessary testing, inspections,
00:43:40 and then sought to conceal and cover up
00:43:44 what it knew was happening.
00:43:47 Is that aligned with your view of the facts here?
00:43:50 Absolutely, that in fact is part of it,
00:43:52 because those things are expensive.
00:43:55 And there's more to it.
00:43:57 There's other things that go into that process.
00:44:00 One of the biggest is the inspectors.
00:44:03 Cutting back and getting rid of your inspector staff
00:44:08 that looks at all the parts to make sure
00:44:10 that these things are assembled correctly.
00:44:12 We saw this with the Alaska accident.
00:44:15 One of the lessons here is that shortchanging safety
00:44:19 with shortcuts is short-sighted.
00:44:22 I wanna ask Mr. Salapor for many of us
00:44:27 who may not understand the technology
00:44:31 or the mechanics here.
00:44:34 My understanding of your testimony
00:44:36 is that Boeing in effect fastened parts of the fuselage
00:44:41 together using force rather than proper shimming
00:44:46 and thereby created a severe risk
00:44:50 that use over time and fatigue of the parts
00:44:55 and fasteners would create risk to safety.
00:45:00 Is that roughly correct?
00:45:01 Yes, sir.
00:45:03 Boeing, they are using significant excessive force
00:45:08 to squash the gaps before you measure it.
00:45:12 If you squash in the gap before you measure it,
00:45:15 you don't know what you're getting,
00:45:17 because the purpose of that is to measure the gap
00:45:20 in its free state.
00:45:21 When you squash that with excessive force,
00:45:24 basically you're getting false information.
00:45:26 If you get the gap measured falsely,
00:45:29 you are not gonna shim it properly,
00:45:31 and it's a danger to the airplane.
00:45:33 It's very, very important.
00:45:35 Boeing has put out reports that they say
00:45:38 that they can lose almost 80% of the airplane life cycle
00:45:43 if we don't follow these protocols,
00:45:48 which it is the proper shimming, measuring the gap.
00:45:52 One remedy or one precaution would be proper testing.
00:46:00 Has Boeing ever shown you conclusive testing results
00:46:05 that would dispel your concerns?
00:46:07 No, sir.
00:46:08 First of all, the testing that we're talking about,
00:46:10 I have never seen it, any of the information.
00:46:13 The second is the airplane is the king.
00:46:16 The numbers that you get from the actual airplanes,
00:46:20 regardless of what the testing done,
00:46:22 that should be considered.
00:46:23 And my data that I was using in my assessment
00:46:26 is from the 29 airplane that it was inspected.
00:46:31 Mr. Pearson and Mr. Jacobson,
00:46:34 you have very extensive experience with Boeing.
00:46:36 Will their safety do the allegations
00:46:40 that Mr. Salapur has brought to our attention
00:46:43 surprise you in light of your experience?
00:46:45 Well, I just wanna say that I can't,
00:46:47 obviously, technically say that what he's saying
00:46:50 is absolutely right, I just don't know that,
00:46:52 but I will say that the problem that he's describing
00:46:56 where he's trying to get information
00:46:59 and he's basically being told,
00:47:01 you know, basically shut up, don't worry about it.
00:47:03 He's obviously making an effort,
00:47:05 a long effort to try to get to the truth
00:47:07 and what should happen is somebody should say,
00:47:10 here's the data, here's the information.
00:47:11 He shouldn't have to wait until becoming a whistleblower
00:47:15 to get that information.
00:47:17 Mr. Jacobson, you worked at the FAA for quite a while.
00:47:23 Mr. Pearson and as well, Mr. Salapur,
00:47:28 have been critical, as many of us have been, of the FAA.
00:47:33 In fact, Mr. Pearson has brought to the attention
00:47:37 of federal authorities information
00:47:38 about the potential failings
00:47:42 of those investigative steps by federal agencies.
00:47:46 Do you think just assigning more inspectors
00:47:50 to Boeing from the FAA is a sufficient solution?
00:47:55 Well, certainly having more inspectors
00:47:59 is helpful in certain circumstances.
00:48:02 I think in the Renton factory, having more inspectors,
00:48:06 more of an on-site presence is very important,
00:48:10 but the attitude needs to change.
00:48:12 The attitude right now is Boeing dictates to the FAA,
00:48:17 tells the FAA what they will do, what they will accept,
00:48:20 and that needs to change.
00:48:22 The FAA needs to be a regulator.
00:48:25 They need to do their job,
00:48:26 and that's the missing piece right now.
00:48:29 Would it be fair to say that the FAA
00:48:31 has been too captive to Boeing?
00:48:33 They absolutely have been too captive to Boeing,
00:48:36 and that is one of the big problems that I've seen.
00:48:41 Even when we were trying to recertify the 737 MAX,
00:48:47 Boeing would try and focus the attention
00:48:50 on certain things like MCAS
00:48:52 to the exclusion of other parts of the airplane
00:48:56 or the design or the manufacturing
00:48:58 that needed to be investigated,
00:49:00 and Boeing and the FAA went along with that at high levels.
00:49:05 They went along with that,
00:49:07 you know, the redirect from the Boeing company.
00:49:12 - Mr. Salipur, I showed you earlier a photograph
00:49:17 of a tire wheel from your car.
00:49:20 That bolt was inserted by someone as a threat
00:49:26 or perhaps as a risk to you?
00:49:27 - Yes, I was losing just air on my tire,
00:49:30 and I bring it somewhere, and they say,
00:49:32 "Hey, you have a nailing tire."
00:49:33 That's about one month old tire,
00:49:36 so I brought it back to the shop that they fixed it,
00:49:40 and they fixed it, I went to pick it up,
00:49:43 and the gentleman told me that,
00:49:45 "You know, this nail was not picked up
00:49:47 "through normal driving."
00:49:49 You know, I didn't know anything about that.
00:49:52 He's the one who brought it to my attention.
00:49:54 And I came home, and I had to go all the way back there
00:49:56 to get the tire, to just save the tire.
00:49:59 It was like 25-mile drive, but anyway,
00:50:02 what the bottom line is that, yes,
00:50:04 the nail was inserted in there.
00:50:06 I believe it happened at work.
00:50:08 I have no proof of that.
00:50:10 - You mentioned also a threat to your physical safety,
00:50:13 someone saying they would have killed you if they heard.
00:50:16 - Yes, someone told me they would have killed someone like me
00:50:20 if you said something, what you said, so.
00:50:22 - The FAA issued an absolutely scathing report about Boeing,
00:50:28 and Boeing has said that it's developing an action plan.
00:50:34 I'd like to ask you, Mr. Pearson,
00:50:38 should we rely on Boeing to, in effect,
00:50:43 develop its own action plan,
00:50:44 evaluate itself, and go on about its business,
00:50:50 or do we need continuing investigation?
00:50:52 - We absolutely need continuing investigation,
00:50:54 and honestly, I'm so tired of hearing about plans.
00:50:56 We need action, and you know, you can plan all day long,
00:51:00 but if you don't actually carry through with it,
00:51:02 it doesn't matter.
00:51:03 - You'd like to see action?
00:51:05 - Yes, sir.
00:51:07 - I think that's one of the common themes here.
00:51:09 We need action, not just more talk.
00:51:12 I'm gonna yield at this point.
00:51:14 We're observing a seven-minute round,
00:51:17 and we're gonna try to stick to it.
00:51:20 Senator Johnson.
00:51:22 - So let me point out, I think it's the 800-pound grill
00:51:25 in the room, is the tremendous pressure, society-wide,
00:51:30 to keep these planes flying.
00:51:33 I mean, if we were to literally ground stop 737s,
00:51:37 what would happen to our economy?
00:51:40 Again, that's why we don't even like contemplating
00:51:43 that reality, but I wanna start focusing on the 737,
00:51:46 'cause that's the one issue, you got the 787,
00:51:48 then you have the subcontractors, from my standpoint,
00:51:51 the three, and then the overall culture of Boeing,
00:51:54 but there's a discrepancy between our two witnesses here.
00:51:58 Mr. Pearson, you were saying
00:52:00 that it was a manufacturing defect,
00:52:03 and Mr. Jacobson, you're focusing on the MCAS,
00:52:06 which is what the public was all told,
00:52:08 it was that control system,
00:52:10 and with only a single indicator
00:52:12 that if that went defective, so again,
00:52:15 that was the story told, what is the truth?
00:52:18 We'll start with you, Mr. Jacobson.
00:52:21 - Well, the truth is, it's more than one thing, right?
00:52:24 It's the entire system.
00:52:26 You have to look at manufacturing,
00:52:28 you have to look at, also, at the design.
00:52:33 Since the MAX has gone back into service,
00:52:36 this is the list of manufacturing,
00:52:38 these are unsafe conditions that are identified
00:52:41 by the FAA in the manufacturing area.
00:52:43 Engine anti-ice, exhaust duct fasteners,
00:52:48 compromised seal and adhesion within the center fuel tank,
00:52:52 loose bolts in the rudder assembly,
00:52:54 stuck rudder pedals,
00:52:55 misinstalled electrical wire bundles in the wing spoilers,
00:53:00 and then, of course, the door blowout
00:53:01 was also a manufacturing defect.
00:53:03 So we have a long list of unsafe conditions
00:53:07 from manufacturing defects.
00:53:09 We also have a long list,
00:53:10 equally long list of design defects.
00:53:12 So what that tells me is it's a company-wide problem.
00:53:17 It's not--
00:53:18 - So the MAX was taken out of service for how long?
00:53:20 Quite some time, right?
00:53:21 - 20 months.
00:53:22 - 20 months, and again, the public,
00:53:24 I was certainly hoping,
00:53:26 assuming that that 20 months,
00:53:28 they were able to correct those defects,
00:53:30 that they did install more of the indicators, right?
00:53:34 So they've somewhat fixed that problem?
00:53:36 I mean, are all these other problems
00:53:37 completely unaddressed, not fixed?
00:53:40 - There were many problems that were unaddressed.
00:53:43 The crew alerting system is the big one.
00:53:46 That one was not addressed.
00:53:49 That contributed to the crashes.
00:53:51 The pilots had a lot of false indications going off,
00:53:54 which delays their response,
00:53:56 and they're trying to figure out what's going on.
00:53:59 In the meantime, the stabilizer is running,
00:54:04 and the nose is running down.
00:54:06 So it's a combination of things that need to be addressed.
00:54:11 - What have the pilots had to say about this?
00:54:13 I mean, one of my things that comfort me
00:54:15 is that pilots are concerned about safety.
00:54:18 They do some safety checks before they get on the airplane,
00:54:22 but they're the ones that have to fly these things.
00:54:24 What do pilots have to say about the 737 MAX right now?
00:54:28 - Well, I've heard some reports.
00:54:33 Dennis Tazer has been very vocal.
00:54:35 He's an American Airlines MAX pilot.
00:54:38 Also works with us at the Foundation for Aviation Safety.
00:54:41 He's been very vocal about the shortcomings of the MAX.
00:54:46 - Does he fly them?
00:54:47 - He does.
00:54:47 - And he still flies them?
00:54:49 - He still flies them, and he says,
00:54:52 "Why is Boeing putting all these extra hazards
00:54:54 "into my cockpit?
00:54:56 "It's a big enough job to fly this airplane
00:55:00 "and take care of the passengers in the back.
00:55:02 "I don't need extra problems to be dealing with,
00:55:05 "like manufacturing defects, design defects."
00:55:09 And they're one after another.
00:55:10 There's a long list that I've put in my--
00:55:12 - Mr. Pearson, do you have anything to add to that
00:55:14 on the 737?
00:55:15 - No, I totally agree with Mr. Jacobson.
00:55:19 You know, when they investigated the accidents,
00:55:21 they narrowly scoped it, and they kept it very tight.
00:55:25 And as an example of that,
00:55:27 when the plane was returned to service,
00:55:28 the MAX airplanes were returned to service,
00:55:31 they said that they fixed the MCAS software,
00:55:33 and they provided the pilots the training that they needed.
00:55:37 And then they said, "We fixed some wiring."
00:55:39 But it was unrelated to the accidents.
00:55:42 Well, a couple months ago, we found the service bulletin
00:55:45 that was sent out to the airlines to fix some wiring.
00:55:48 That document was 343 pages long.
00:55:53 It identified at least 12 areas on the airplane
00:55:56 that had improper electrical installation.
00:56:00 And I will tell you that when those planes were being built,
00:56:03 we were having repeat problems
00:56:05 getting our functional testing done correctly.
00:56:08 And this is something that we continued to push and push
00:56:11 and push the planes out the door,
00:56:13 and we were having difficulty
00:56:14 getting our aircraft systems testing.
00:56:15 What people don't know,
00:56:17 and I'll just give you a couple of examples very quickly,
00:56:19 is in the Lion airplane, that sensor,
00:56:22 that angle of attack sensor was removed the day before,
00:56:25 replaced with the refurbished sensor.
00:56:27 On the next flight, the plane almost crashed.
00:56:29 On the next flight, it did crash.
00:56:31 When that plane hit the ocean,
00:56:32 it went right into the seawall.
00:56:34 They never recovered that sensor that was just installed,
00:56:37 but they had the original Boeing installed sensor,
00:56:40 and they tested that sensor,
00:56:41 and it had an open circuit in it.
00:56:43 It had evidence of arcing and burn marks.
00:56:46 And so that is an example.
00:56:48 And then, I'm just pointing that out,
00:56:51 that this is-- - That's getting
00:56:52 a level of detail right now.
00:56:53 I don't have, I'm trying to find, appreciate that.
00:56:56 Again, I'll keep, this shows you, Mr. Chairman,
00:57:00 what we need to get the airlines in here,
00:57:03 whether they want to or not,
00:57:04 they have to come in here and talk about
00:57:06 what they're doing in response to these technical bulletins.
00:57:09 We need to get pilots in here.
00:57:11 We need to talk to pilots, 'cause from my standpoint,
00:57:13 they're almost the last line of defense
00:57:16 in terms of safety from the flying public,
00:57:19 'cause they're on that, I would never get on a plane
00:57:20 that's autonomous, never.
00:57:23 - Senator, I just, I echo what you're saying,
00:57:25 but I think we also need to broaden that aperture.
00:57:27 We need to talk to the mechanics--
00:57:28 - Oh, I agree. - And the technicians
00:57:29 and all those individuals.
00:57:30 - No, again, as you said in your testimony,
00:57:33 five minutes' testimony doesn't even begin
00:57:35 to scratch the surface.
00:57:36 Hour and a half hearing doesn't even begin
00:57:38 to scratch the surface.
00:57:39 That's what I said.
00:57:40 This needs to be an in-depth investigation.
00:57:42 There's a lot of elements to this thing.
00:57:44 In preparing for this, I did listen to one NBC News report,
00:57:49 and the, this is on the 787, on this gap,
00:57:54 and they were reporting that Boeing
00:57:56 had apparently stress-tested a plane,
00:57:58 165,000 takeoffs and landings,
00:58:01 which is three times normal life.
00:58:03 They inspected 689 of the 1,100 planes
00:58:06 that are in service, zero evidence of fatigue.
00:58:10 So how am I supposed to interpret that?
00:58:13 - Well, I think Boeing tries to put
00:58:15 a lot of misinformation out there.
00:58:18 The problem is that 165,000 was on the original airplane.
00:58:23 It did not see the excessive forces that we talking about.
00:58:26 If you haven't done the excessive force on those plane,
00:58:29 they just thrown that out there to muddy up the water
00:58:32 so that information is so clogged up that they are not.
00:58:37 You know, they saying they done 40,000 test or whatever.
00:58:40 You know, did they put the information out there?
00:58:43 Under what circumstances, what airplanes,
00:58:46 what was the situation?
00:58:48 None of that is shared.
00:58:50 I have asked Mrs. Fall, you know,
00:58:52 Lisa Fall, that it was on that thing,
00:58:55 two months ago or three months ago,
00:58:57 when I met her, I said, hey, you know,
00:58:59 I'm gonna complain, I'm complain to her about the 787.
00:59:02 She said, I'll have somebody get you the information.
00:59:05 You probably haven't seen the information.
00:59:07 I have not seen any information whatsoever.
00:59:09 As a matter of fact, you know,
00:59:11 like they're just throwing that stuff.
00:59:13 If you wanna change the information,
00:59:15 like the 165,000, then you need to rerun that test
00:59:19 with 165,000 with the new excessive force
00:59:24 and show that it's good.
00:59:25 - Now, you gotta show, or just one quick question
00:59:28 for Mr. Pearson.
00:59:28 You said you had delivered records to the FBI.
00:59:32 First of all, how did you obtain those records
00:59:36 and have you heard back from the FBI?
00:59:38 - The records were sent to me and--
00:59:42 - From an internal whistleblower?
00:59:44 - From an internal whistleblower
00:59:45 and I provided those records to the FBI.
00:59:48 And again, you know, for the last couple months,
00:59:50 there's been talk that there's no records
00:59:53 and that's obviously not the case.
00:59:54 - And this is on the Alaskan airline situation.
00:59:55 - This is on the Alaska airlines.
00:59:57 - That Boeing apparently overwrote the video
00:59:59 that would have shown, again, I've talked to Boeing
01:00:02 and said that's just normal, it's a 30-day cycle
01:00:04 and it's mainly, it's not really,
01:00:07 the video's not there to document the maintenance.
01:00:10 It's really to document other things potentially,
01:00:12 but it's overwritten regularly.
01:00:13 - Yeah, I'm talking about the actual documentation
01:00:15 that they've been saying has not been available.
01:00:18 It is available. - It is available
01:00:19 in the FBI's-- - And it has been available
01:00:21 for months.
01:00:21 - Okay, thank you, Mr. Chairman.
01:00:23 - Thanks, Senator Johnson.
01:00:26 We're gonna go to Senator Marshall,
01:00:29 then Senator Hassen and Senator Hawley.
01:00:31 - Great, thank you, Mr. Chairman.
01:00:34 Mr. Salapur, you've described several significant events
01:00:39 since you came forward with your claims.
01:00:41 One was the nail in the tire.
01:00:42 You described your life was being threatened.
01:00:46 Do you feel that this style of retaliation against you
01:00:48 has been part of Boeing's efforts to silence
01:00:50 and prevent you from sharing your story?
01:00:53 - I think the retaliation, somebody even was calling me
01:00:57 on my personal phone, time after time.
01:01:00 This is my personal phone.
01:01:02 - Well, what were they saying?
01:01:05 - Well, my boss was calling me there,
01:01:07 and for 40 minutes, he kind of berated me and chewed me out.
01:01:12 I have a work phone that he can use,
01:01:15 but he's calling you on your personal phone,
01:01:18 and it reminds me of people who they stalk people
01:01:22 or something like that.
01:01:23 They call you on your personal phone to let you know
01:01:25 that they know where you live, they know where you are,
01:01:28 and they can hurt you.
01:01:29 And after the threats and after this,
01:01:33 it's like it really scares me, believe me.
01:01:36 But I am at peace.
01:01:38 If something happens to me, I am at peace
01:01:41 because I feel like by coming forward,
01:01:43 I will be saving a lot of lives, and I'm at peace.
01:01:47 Whatever happens, it happens.
01:01:48 - Well, we certainly do appreciate you coming forward,
01:01:52 and certainly the brave and courage it takes
01:01:55 for all of you to do this.
01:01:56 Do you think that there was a culture of retaliation
01:02:00 against whistleblowers at Boeing?
01:02:03 - Absolutely, and also, there's a culture of
01:02:10 when you address the quality issues,
01:02:13 and that's all I have done.
01:02:14 I haven't made it personal.
01:02:16 All I've done is said, hey, you know,
01:02:18 we are not measuring the gaps properly.
01:02:20 We are not shimming the gaps properly.
01:02:23 Then, you know, you get threatened and this and that.
01:02:26 All I'm trying to say is that system needs to be changed.
01:02:30 - Do you still have your job?
01:02:32 - I have my job.
01:02:33 The only reason I have my job, because I had my attorneys,
01:02:36 we filed for the whistleblower system
01:02:39 before I spoke up this time.
01:02:41 - What's it like when you go back to work?
01:02:44 - Well, last time, if you can think of it,
01:02:49 I went to a meeting on the 777,
01:02:51 and I brought up my concern in that meeting
01:02:54 to say that the way we build in that airplane,
01:02:57 it does not correlate to what the design of the airplane is.
01:03:01 Because of that, we are resulting in a lot of misfares,
01:03:05 you know, misfares and a lot of problems.
01:03:10 You know, after 300 plus airplanes,
01:03:12 we should be able to make that airplane.
01:03:15 And my boss sent somebody to the meeting,
01:03:17 pulled me out of the meeting,
01:03:19 and called me on the phone and says,
01:03:23 I throw the person under the bus by asking the question,
01:03:27 what are we doing to make our design compatible
01:03:30 with our build system to overcome these,
01:03:33 you know, mislocated holes and this and that?
01:03:36 And then he says, what was my intention?
01:03:39 You know, and really berated me.
01:03:42 And a week later, he was gonna talk about that again.
01:03:45 I thought, you know, it's resolved,
01:03:48 but a week later, he was talking to me about that.
01:03:51 You know, why should you even be prosecuted
01:03:56 for something that, you know, all you're doing is saying,
01:03:59 hey, the design that we used to have,
01:04:01 we went to determine an assembly,
01:04:03 it's not working, what can we do?
01:04:05 Have you guys thought about anything to bring that
01:04:08 so that they are compatible?
01:04:10 - So your intention was to build a safe airplane?
01:04:13 - Absolutely, not with force.
01:04:16 - I wanna try to understand this,
01:04:18 the diagram that you all supplied us,
01:04:19 this is a Boeing 787. - 787, yes.
01:04:22 - And you're talking about where these joints come together.
01:04:25 - Yes, I'm talking about the one on the most forward,
01:04:28 between, yeah, right there, and one in the aft.
01:04:31 That's a 41-43, no, the one this way.
01:04:34 - This one? - Yeah, right.
01:04:35 - Between that one and the nose.
01:04:36 - That's a 41-43, it's a major joint,
01:04:39 and then one on the aft.
01:04:41 - So instead of shimming 'em,
01:04:43 they're basically just using force to bring 'em together,
01:04:46 and you're concerned that it hurts the composite.
01:04:48 - Well, it just violates every one of our common practices,
01:04:53 because you don't force the stuff together,
01:04:58 because when you force the stuff together,
01:05:00 you increase the stress concentration on that.
01:05:03 If you think of a paperclip,
01:05:06 if you bend it back and forth,
01:05:07 after a little while, it breaks.
01:05:09 - Yeah, you know, speaking of action,
01:05:11 that's what I wanna talk next about is action.
01:05:14 I'm not sure if any of you are familiar with NIAR
01:05:16 at Wichita State University,
01:05:18 the National Institute of Aviation Research.
01:05:21 They specialize in aerospace R&D,
01:05:23 including composite advanced materials,
01:05:26 and they do wind tunnel testing,
01:05:28 where they would take an entire wing,
01:05:30 an entire fuselage from a plane like this,
01:05:33 and stress test it.
01:05:35 Mr. Jacobson, do you feel like that type of stress,
01:05:38 I wanna get the, we have different opinions,
01:05:40 but that's where I would have confidence,
01:05:42 and America would have confidence
01:05:43 if there was stress testing,
01:05:45 take some of these randomly,
01:05:46 and do that stress testing,
01:05:48 or maybe it's already been done, I don't know.
01:05:50 - Well, I'm not a structure specialist,
01:05:53 so I can't really comment on the details
01:05:56 of any of those sort of, you know, hypotheticals,
01:06:01 but I mean, in general, all of this,
01:06:04 there's design, then there's testing,
01:06:07 there's quite a process,
01:06:09 and you can't violate any part of that process.
01:06:12 If you violate--
01:06:14 - Okay, I'm sorry, but is anybody else familiar
01:06:16 with NIAR and that type of stress testing,
01:06:18 where you put 'em and do wind tunnel testing on these?
01:06:21 I just think that that's the action
01:06:22 that I would have confidence in,
01:06:23 as a scientist who have tested thousands of jets
01:06:26 and airplanes, and are experts in composite,
01:06:29 to see exactly if this is a challenge or not.
01:06:32 I think that would be a great answer to this question.
01:06:36 That's action.
01:06:37 Go ahead, Mr. Salihor.
01:06:39 - One thing that I wanna, you know,
01:06:40 the issue that we talking about
01:06:42 is pressurizing the fuselage from the inside.
01:06:46 - Okay.
01:06:47 - You know, when you pressurize and depressurize,
01:06:49 basically, you know, that's, we call a flight cycle.
01:06:52 Every time you go up and you come down,
01:06:54 that's one flight cycle.
01:06:55 - I'm sure that we can reproduce that at NIAR.
01:06:57 So I think it's a great point, though.
01:06:59 And lastly, my last question is,
01:07:01 it feels like the FAA and the DOT
01:07:04 has dropped the ball as well here, though.
01:07:06 Mr. Pearson, go ahead.
01:07:09 And this is the action.
01:07:11 - I'm sorry, it was the DOT and the--
01:07:14 - FAA.
01:07:15 - Yeah, 100%.
01:07:16 I mean, people don't understand.
01:07:17 The FAA is a subordinate agency
01:07:19 to the Department of Transportation,
01:07:21 and as the FAA has been struggling
01:07:23 with revolving leadership and everything else,
01:07:26 there's been numerous opportunities
01:07:27 for the Department of Transportation
01:07:29 to get involved and engaged.
01:07:30 And what we've seen from them is nothing.
01:07:32 They just kind of are on the sidelines.
01:07:35 - So to me, the action would be to ask the staff
01:07:37 to sit down with the FAA and the DOT and the people,
01:07:41 and send up a report.
01:07:43 We can't bring them in here for another six-hour hearing,
01:07:46 but I would love to see a little bit more report
01:07:48 on how they would defend themselves.
01:07:50 - Thank you, Mr. Chairman.
01:07:51 - And Senator, if I could just add,
01:07:52 I'm sorry, I didn't mean to interrupt,
01:07:53 but we met with the head of the FAA
01:07:57 and the deputy of Secretary of Transportation
01:08:00 in March 8th, and our foundation did,
01:08:02 and we met with them, and we went through 35 problems,
01:08:06 and we made recommendations to each one,
01:08:08 and we said we would offer to assist whatever we could,
01:08:10 'cause we want them to be successful.
01:08:12 But they need to get in the game, is all I can tell you.
01:08:16 - Thank you.
01:08:18 - Thank you, Senator Marshall.
01:08:20 I might just point out, we've been in touch with the FAA.
01:08:23 We hope that they will appear at a hearing as well.
01:08:27 And they've issued a scathing report
01:08:32 detailing the findings of an expert panel review
01:08:36 of Boeing's management practices.
01:08:39 The panel found, for example, quote,
01:08:42 "A lack of awareness of safety-related metrics
01:08:45 "at all levels of the organization," end quote.
01:08:50 So I'm hoping that the FAA will
01:08:54 be cooperative and aggressive
01:08:58 in our continuing investigation as well.
01:09:02 Senator Hassan.
01:09:05 - Well, thank you very much, Chair Blumenthal
01:09:08 and Ranking Member Johnson, for holding the hearing today.
01:09:12 Thank you to all of our witnesses for appearing today,
01:09:15 as well as your commitment to aviation safety
01:09:18 and protecting the public.
01:09:20 To Chris and Clarice Moore, thank you for being here.
01:09:24 I am so sorry for your loss.
01:09:26 The picture of your daughter is a reminder
01:09:31 of the reason we're here today
01:09:33 and why aviation safety is so important.
01:09:36 So thank you for being here.
01:09:39 And to Mr. Salopore, you mentioned in your testimony,
01:09:42 as I understand it, that the Challenger disaster
01:09:46 was a wake-up call and an example
01:09:48 of why safety is so important.
01:09:50 The teacher who was lost in that disaster
01:09:52 was Krista McAuliffe from Concord, New Hampshire,
01:09:55 and her loss is still felt today, as is her example.
01:09:59 So thank you for invoking her memory today.
01:10:04 And I wanted to start with a question to you, Mr. Salopore,
01:10:08 and apologies if some of this has been covered
01:10:11 because we are in and out, but as a whistleblower,
01:10:15 you raised two safety concerns regarding quality controls
01:10:20 during the manufacturing and assembly process.
01:10:23 Can you describe the internal Boeing culture
01:10:27 around reporting safety and quality concerns?
01:10:30 - Right now, basically, I have very,
01:10:37 I guess, negative attitude towards the quality concern.
01:10:42 You know, when I bring something to my boss
01:10:45 to say, you know, we have problems with this,
01:10:48 and he prevents me from even documenting
01:10:51 and prevents me from even sending the information
01:10:55 to the SMEs, you know, the subject matter experts,
01:10:58 to me, that's a problem.
01:11:00 You know, a quality manager telling you
01:11:03 not to write your concerns and not to send it
01:11:07 to the subject matter expert to just,
01:11:11 let's say, you know, I don't know for sure.
01:11:13 You know, they close a gap of like 3/4 of an inch
01:11:17 without shim.
01:11:18 You know, that's concerning.
01:11:20 Our rules are 010, so I said, you know,
01:11:24 I want to write that, but don't send it.
01:11:26 - So not only were you discouraged
01:11:29 and really told not to document it,
01:11:31 what's your impression of how comfortable
01:11:34 other Boeing personnel are with raising their concerns
01:11:36 to management, both before and after you came forward?
01:11:39 - Well, I think it's very negative.
01:11:42 It's really, they think that, you know,
01:11:44 like we had situation where they had debris in the gap,
01:11:49 and my friend put some inspections in there,
01:11:53 and the boss was telling them that, you know,
01:11:57 are you trying to stop the production?
01:12:00 You know, those are significant problems
01:12:02 that, you know, if you don't inspect,
01:12:05 you have to inspect to get a good quality airplanes out.
01:12:09 And what I'm trying to say is the attitude
01:12:13 at Boeing from the highest level
01:12:15 is just to push the defective parts
01:12:18 regardless of what it is, unfortunately.
01:12:20 - So what you're really saying is if,
01:12:22 so from the top down, people are discouraged
01:12:26 from coming forward, and so people are quite reluctant
01:12:30 to come forward in this culture.
01:12:32 - Absolutely, and you know, the fact that I asked
01:12:34 for the data from, I complained to Mrs. Fall, you know,
01:12:39 and she said she'll have somebody send me the information
01:12:43 on 787, to this date, I haven't received any.
01:12:46 - Okay, so another question for you, sir.
01:12:49 In 2020, Congress reformed safety
01:12:52 and certification requirements for aircraft manufacturers
01:12:56 following the 737 MAX disasters.
01:12:59 What was your experience with how those reforms
01:13:01 were implemented, and whether Boeing
01:13:03 appropriately followed them?
01:13:05 - My personal opinion from what I've seen
01:13:07 from bottom up, it's been nothing.
01:13:10 - Okay, and Mr. Jacobson, as a former FAA official,
01:13:14 do you have any thoughts about how effective
01:13:16 that agency was in implementing
01:13:18 and overseeing those reforms?
01:13:20 - The attitude from day one was not good
01:13:24 at upper levels of the FAA.
01:13:27 The message that I heard right after AXA was passed
01:13:31 was we're already doing all of this.
01:13:34 So that's the wrong attitude from day one,
01:13:37 and then what I saw, I tracked a lot
01:13:39 of the implementation of AXA,
01:13:41 working with Senator Cantwell's office,
01:13:45 and what I saw there was kind of a half-hearted look
01:13:51 at all of these recommendations and requirements.
01:13:56 They tended to lump them all together
01:13:59 and called them work streams and said,
01:14:01 we've got that covered, that's in this work stream
01:14:03 or that work stream, and instead of taking
01:14:06 each individual provision very seriously
01:14:10 and attacking them, that was not the attitude.
01:14:14 - Thank you.
01:14:15 This is a question to both Mr. Pearson
01:14:17 and then again to Mr. Jacobson.
01:14:19 You both raised concerns about the 737 MAX,
01:14:22 one of you directly with Boeing
01:14:24 and the other with the FAA.
01:14:26 Given the safety failures that have led us
01:14:28 to this hearing, how can Congress better empower
01:14:31 whistleblowers, protect them from retaliation,
01:14:33 and reestablish a willing adherence to safety standards?
01:14:37 So we'll start with you, Mr. Pearson.
01:14:39 - As I said, Senator, we really shouldn't have
01:14:43 to rely on whistleblowers, but with that said,
01:14:45 I think that all these programs need
01:14:48 to have much more oversight because what happens,
01:14:52 for example, right now, if a Boeing employee
01:14:54 wants to submit a whistleblower report to the FAA,
01:14:57 they submit a hotline report, and those hotline reports
01:15:00 go in and then it could take months,
01:15:03 potentially, for them to investigate it,
01:15:04 and sometimes we've been told that employees
01:15:07 don't really know what happened.
01:15:09 And so I think that there's a lot more,
01:15:10 it needs to be a lot more attention,
01:15:12 and again, I think what we need to talk about
01:15:14 is leadership at all levels, not just at the senior level,
01:15:18 but even at the very frontline level.
01:15:20 We need to treat people with respect,
01:15:22 and we need to value these employees,
01:15:23 and I think that will help a long way.
01:15:25 I think we're not providing enough training
01:15:27 to these employees.
01:15:28 I know that in the factory, and we're putting
01:15:30 individuals in responsible jobs,
01:15:32 and they need a lot more training,
01:15:34 and I think that will help a long way
01:15:35 of preventing having to use whistleblowers.
01:15:37 - Thank you, Mr. Jacobson.
01:15:39 - Yeah, I'm hopeful that Mr. Whitaker,
01:15:42 the new FAA administrator, will really take on
01:15:46 the challenge of changing the culture at the FAA
01:15:49 so that FAA is back to doing their job as a regulator.
01:15:53 If they just rubber stamp everything
01:15:56 that the manufacturers do,
01:15:59 then it's really, they're not doing anything useful.
01:16:04 And so we need to get back to them
01:16:05 doing a useful job as regulators.
01:16:09 - Thank you for that, and Dr. Prusznicki,
01:16:12 I have a question for you, but I am out of time,
01:16:14 so I will submit it for the record.
01:16:15 I'm just really looking for your recommendations
01:16:18 about how to eliminate these grave safety risks,
01:16:20 so we'll submit that for the record, thank you.
01:16:22 - Thanks, Senator Hassen.
01:16:23 Senator Hawley.
01:16:24 - Thank you very much, Mr. Chairman.
01:16:25 Thanks for convening this hearing.
01:16:26 Thanks to each of the witnesses for being here.
01:16:28 Mr. Salapur, let me just start with you.
01:16:30 I just wanna back up and make sure
01:16:32 I understand your testimony,
01:16:33 'cause it seems extraordinary to me,
01:16:35 and I'm reading the letters that you've submitted
01:16:38 from your attorney when you first contacted the FAA,
01:16:42 when you contacted the committee.
01:16:43 So my understanding is you worked on both the 787
01:16:47 and the 7777, correct?
01:16:49 - Yes, sir.
01:16:50 - And you identified major safety concerns
01:16:53 with both of these lines, should I say.
01:16:55 And you identified these to your superiors.
01:16:59 - Yes, sir.
01:17:00 I have written many memos, time after time,
01:17:04 that we can provide.
01:17:06 - Over a period of years, I take it.
01:17:07 - Yeah, this is like three years.
01:17:09 For the 787, it's been three years of effort.
01:17:13 - And so your concerns, who knew about your concerns?
01:17:17 How far up the chain do you know that they went?
01:17:19 - I have gone as high as Mark Stockton and Lisa Fall,
01:17:23 who's the vice president.
01:17:25 - The vice president of the company?
01:17:27 - Yes.
01:17:28 - So they were and are aware of these major safety concerns.
01:17:32 And this is what you do for a living.
01:17:34 I mean, you're an engineer, right?
01:17:35 - I'm an engineer.
01:17:37 I went to quality about three, four years ago.
01:17:40 And when you put your quality hat,
01:17:42 we are the eyes and ears of the public
01:17:45 for the safety of the airplane.
01:17:47 That's how I feel about our job.
01:17:50 And so I have, you know, when I see concerning information
01:17:54 or concerning, let's say, production issues,
01:17:59 then it is our responsibility to make sure that, you know,
01:18:06 if we are causing the airplane
01:18:08 to have increased risk factors,
01:18:10 our job is to eliminate those risk factors.
01:18:14 - Are these planes safe?
01:18:15 - Right now, I would not, you know, it's like an earthquake.
01:18:20 You know, the big earthquake is coming,
01:18:22 but when that hits the building that, you know,
01:18:26 let's say if you're talking of a building,
01:18:28 have to be prepared to accommodate that type of,
01:18:32 let's say, shakeup.
01:18:33 You know, it has to be built properly.
01:18:35 Right now, from what I've seen,
01:18:37 the airplanes are not being built
01:18:39 per spec and per requirement.
01:18:42 - So your testimony is the 787 line and the 7777,
01:18:47 the 7777 line, are, you think, are not safe?
01:18:49 - Well, they are doing stuff
01:18:52 that increases the risk factors, okay?
01:18:55 When you increase the risk factors,
01:18:57 you know, it's not just one.
01:18:59 You are doing stress concentrations,
01:19:01 that those stress concentrations,
01:19:03 like, you know, breaking a paperclip,
01:19:06 you know, you do it once or twice,
01:19:07 it doesn't break, but it breaks at some time.
01:19:09 As the plane gets older, you know,
01:19:12 all of these things that, you know, you took,
01:19:15 you know, you said it's not a safety issue,
01:19:17 it becomes a safety issue.
01:19:18 - And the company's response to you was to threaten you?
01:19:21 - Threaten you, sideline you, you know, transfer you.
01:19:28 - You raised concerns about the 787,
01:19:30 and so they transferred you to the 7777, right?
01:19:33 - Well, yes.
01:19:34 Initially, they just cut me off of all the meetings.
01:19:37 They took my name out, and then so I was just doing nothing,
01:19:40 I wasn't informed of what, then they transferred me,
01:19:43 and they do it pretty stealthy.
01:19:45 Oh, we have a job over here, we want you to go over there.
01:19:48 So they move you down there, and you know,
01:19:50 I come from, like, 40 years of engineering background,
01:19:53 so when I see, and I've taken a lot of stress classes,
01:19:58 even though I'm not a specialist on that,
01:20:00 but when there's a problematic area that you see,
01:20:03 you can recognize.
01:20:05 - So they, I just want to make sure I get the sequence right.
01:20:07 So you raise these concerns, you get on the 787,
01:20:10 you get transferred over to the 7777,
01:20:12 you raise the concerns there, they ignore it in both,
01:20:16 they haven't addressed any of these concerns,
01:20:17 is that your testimony?
01:20:19 - Yes, sir.
01:20:20 - And at some point, they start to threaten you.
01:20:21 You're talking about your boss calling you
01:20:24 on your personal phone and berating you,
01:20:26 and when did that start?
01:20:27 - Well, that started right after when I said,
01:20:30 you know, we have made over 300 plus airplanes,
01:20:33 we still don't know how to put the load and sell.
01:20:36 What I mean by that, you know, if you're building
01:20:39 an airplane, I mean building a house,
01:20:41 it's like, you know, putting the foundation, you know?
01:20:44 We have made over 300 airplanes, we still changing
01:20:48 our process, like build the foundation
01:20:52 to put the airplanes.
01:20:53 We are struggling with that because they have changed
01:20:56 the process, you know, from stable to unstable situation.
01:21:00 They're not building the same datums that we were building,
01:21:03 so you're causing your own problem,
01:21:05 but you don't want to admit it.
01:21:06 Just force fit the problem, you know,
01:21:09 force fit the misaligned holes and everything else,
01:21:12 and move on, and that's what they have been doing,
01:21:14 and that's what I have brought up to their attention.
01:21:17 I told my boss that I said in the report,
01:21:19 I said, we have made 300 plus airplanes.
01:21:22 That should have been more than adequate
01:21:24 for us to resolve these things.
01:21:26 All the problems that we've had, we put band-aid
01:21:29 over band-aid to resolve the problems,
01:21:31 and band-aid over band-aid doesn't cover it.
01:21:34 Maybe we need to consider some engineering fundamentals
01:21:37 with a little bit of GD&T to figure out what the problem is,
01:21:40 and right after that, he came back to my desk,
01:21:43 and he, like I said, you know, he made the threat,
01:21:47 and then after that, he says, are you in or are you out?
01:21:50 What are how-- - Meaning what?
01:21:51 Are you in and are you out with Boeing?
01:21:52 I mean, are you gonna be a good citizen
01:21:54 and keep your mouth shut?
01:21:55 Was that the implication? - Well, that's how I can,
01:21:57 I can interpret that.
01:21:58 He would walk by me, and he said, you better,
01:22:00 then he said, I want you to write it in writing.
01:22:03 Tell me, are you in or are you out?
01:22:05 - Put it in writing whether or not you were gonna--
01:22:07 - I'm in or out, and what that means,
01:22:10 are you gonna just shut up?
01:22:13 - Right. - That's all--
01:22:14 - That would be in.
01:22:15 If you wanted to be in, you needed to be quiet,
01:22:16 you needed to stop this, you know, don't say anything more,
01:22:19 certainly don't tell the public.
01:22:21 - That's how I interpret it,
01:22:22 but he told me to write it in writing,
01:22:25 and I'm trying to write it, and there was 10 emails
01:22:30 just because I haven't received your email on this,
01:22:34 send it to me, and this and that.
01:22:35 - So then he's pressuring you.
01:22:37 - Then he's pressuring you, and then his manipulation
01:22:40 even got further than that, you know,
01:22:42 like I'm trying to take a class on my own time
01:22:45 that I have to flex the time, he wouldn't let me do that.
01:22:48 You know, I'm trying, I have a doctor's appointment,
01:22:51 he cancels my doctor appointment at the same day.
01:22:54 I mean, you know, different, minimalizing--
01:22:55 - Retaliatory behavior. - Different things
01:22:57 to retaliate, to make your life miserable,
01:23:00 and then, you know, I started talking to go somewhere else,
01:23:03 you know, I mean, you just try to escape from that
01:23:08 because this is hell, you know, that I was subjected to,
01:23:13 and then he threatens you with that,
01:23:15 and really, with my background, you know, I've had some,
01:23:19 you know, it really has made me,
01:23:23 where three o'clock in the morning,
01:23:24 I'm waking up with somebody stabbing me, you know,
01:23:28 I'm still receiving psychological help
01:23:30 to just get back on normal.
01:23:32 - Well, it is unbelievable to me
01:23:36 that in the midst of this safety crisis at this corporation
01:23:40 that what they're doing is threatening their own engineers
01:23:44 whose job it is to help identify potential safety concerns,
01:23:47 and rather than saying, you know what, you've got a point,
01:23:50 we need to maybe do something about this,
01:23:52 they're telling you to hide it, they're reassigning you,
01:23:54 they're threatening you, they're trying to shut you up.
01:23:57 In the meantime, I noticed this guy, Dave Calhoun,
01:23:59 I think he's the CEO, I guess he's leaving
01:24:01 at the end of the year, I wonder how much he's getting paid.
01:24:04 I bet it's a lot. - Yes.
01:24:06 - I bet it's-- - It's a lot more
01:24:06 than my paycheck. - I bet it's a lot more
01:24:08 than your paycheck. - Yeah.
01:24:09 - I bet it's a heck of a lot. - Yeah.
01:24:10 - Mr. Chairman, thank you for holding this hearing,
01:24:13 I think we're just scratching the surface here,
01:24:14 but this is just, this is extraordinary,
01:24:16 it's just extraordinary, thank you.
01:24:18 - I really appreciate that.
01:24:20 - Thank you-- - Giving us the opportunity.
01:24:20 - Thank you very much, Senator Hawley,
01:24:22 and again, I just wanna say,
01:24:24 I could not agree more with the points that have been made
01:24:28 about the need for continuing investigation
01:24:31 by our subcommittee, as well as by the FAA
01:24:35 and the Department of Justice.
01:24:37 And I'm anticipating we'll have strong bipartisan consensus
01:24:43 about the next steps that we will take,
01:24:46 but we're gonna have another round of questioning,
01:24:51 it's gonna be short, shorter than I would like,
01:24:54 because we have a deadline for being in our chairs
01:24:58 in the United States Senate on the floor
01:25:01 for a completely unrelated purpose.
01:25:03 But I wanna kind of begin where Senator Hawley ended.
01:25:10 Mr. Salipur, in your testimony, you told us that
01:25:16 since 2021, multiple colleagues have told you
01:25:20 about sharing your concerns.
01:25:23 Most of them have not come forward, why?
01:25:29 - It's the fear, I mean, if you think of how much problem
01:25:34 I have created, you know, by coming up with my,
01:25:38 you know, being persistent about talking about the defects
01:25:42 and everything else, ever since the space shuttle O-Rings,
01:25:45 that has really put a mark on me.
01:25:47 That thing should not have happened,
01:25:49 but it happened because of the faulty engineering,
01:25:52 and that's exactly what we have here,
01:25:55 is we have faulty engineering that, you know,
01:25:57 they're trying to shove on our throats to just say,
01:26:00 hey, you know, whatever we do, it's okay.
01:26:03 From one side, they put reports that it says it's not okay,
01:26:07 from other side, when they violate it,
01:26:09 they try to whitewash the influence.
01:26:13 - Whitewashing the seal man.
01:26:15 - Whitewashing the spec to say,
01:26:18 it's not important for this thing, you know,
01:26:20 this thing, if we don't meet it,
01:26:22 it's not that big of a deal,
01:26:23 let's just push the airplanes out.
01:26:25 And then the attitude of the people for,
01:26:30 like I said, you know, not being receptive,
01:26:34 you know, because of the threats or anything else,
01:26:37 that's because of that people haven't come forward.
01:26:41 - You know, you've been very careful
01:26:44 in the way that you have phrased the potential danger here.
01:26:49 You talk about the increased risk.
01:26:52 - Yes.
01:26:53 - One could compare it to something a little bit
01:26:57 like Russian roulette.
01:26:59 We never know exactly--
01:27:01 - When it's gonna happen.
01:27:02 - When or where or how it's going to happen,
01:27:06 but fatigue building and the potential vulnerability
01:27:11 of that fuselage to tearing apart
01:27:15 is a risk that has been increased.
01:27:20 And it's a risk that should never have been increased.
01:27:24 - Absolutely.
01:27:25 - And yet these processes are continuing, are they not?
01:27:28 - Yes, sir.
01:27:29 From what I know, it's continuing.
01:27:30 And right now, Boeing is coming back
01:27:33 and really, remember, whatever they put out there,
01:27:37 they say that everything is okay
01:27:39 because they never learn from their mistakes.
01:27:41 That's what the really significant thing
01:27:44 that I wanna take from this is that they never learn.
01:27:47 You know, it's like a lie.
01:27:49 When you say one lie, you have to lie 10 more times
01:27:51 to cover that lie.
01:27:53 You know, hey, we made a mistake,
01:27:55 let's correct it and move on.
01:27:56 But that's not what's happening.
01:27:58 - You've referred to numerous memos that you've written.
01:28:03 I have one of them, which is a 2021 memo.
01:28:08 The recipient of it has been deleted,
01:28:13 but the memo speaks volumes in my view.
01:28:17 And one part of it, one sentence, I think,
01:28:22 is kind of a coda for the lesson
01:28:25 that Boeing should have learned.
01:28:28 And I'm quoting, "Kicking me out of the program
01:28:32 "because I am raising safety concerns
01:28:35 "over the unintended consequences
01:28:38 "of the increased fit-up forces
01:28:41 "and potential escapements as a result
01:28:44 "does not help anybody."
01:28:47 It does not help anybody.
01:28:51 It doesn't help Boeing at all.
01:28:56 And again, this focus on stock price,
01:29:01 on quarterly profit,
01:29:06 on money over safety
01:29:11 is a bad investment.
01:29:14 It is malpractice
01:29:16 beyond simply a broken self-safety culture.
01:29:23 The expert panel of the FAA
01:29:26 said something that I thought was pretty telling.
01:29:29 Quote, "A safety culture is not something
01:29:32 "that springs up ready-made from near-death experience.
01:29:37 "Rather, it emerges gradually from the persistent
01:29:42 "and successful application of practical
01:29:46 "and down-to-earth measures,
01:29:49 "like giving you a bonus
01:29:53 "for your courage and your insights,
01:29:56 "rather than, in effect, threatening and penalizing you."
01:30:01 Dr. Puchnicki, am I correct in that kind of observation
01:30:06 about safety culture,
01:30:09 that it has to be the result of persistent,
01:30:12 step-by-step, down-to-earth actions by management
01:30:17 that is really committed to safety,
01:30:19 not just in word, but in deed?
01:30:22 And it has to put its money where its mouth is.
01:30:25 - No, you're exactly right.
01:30:27 And this is part of the four parts of a safety culture,
01:30:30 that you do have these reward systems in place,
01:30:34 and you are proud when people come forward like this,
01:30:38 and you embrace that, and you celebrate that.
01:30:40 There's many different ways you can do that.
01:30:42 Various companies can do this.
01:30:44 But if I may take this time
01:30:46 to just add one thing very quickly,
01:30:48 is one part of a healthy safety culture
01:30:51 is that the accountability goes all the way to the top
01:30:55 of the company, all the way to the CEO.
01:30:59 And when I go to help companies
01:31:02 with their safety culture problems, I talk to CEOs.
01:31:07 And one of the questions I ask them is,
01:31:09 "How much time do you spend weekly
01:31:11 "with your safety department?"
01:31:12 Because different companies might spend time
01:31:14 with their marketing people, their finance people,
01:31:17 and all their money people.
01:31:19 And what I find across the board is,
01:31:21 they don't spend time with their safety people.
01:31:24 Yet they say they're accountable,
01:31:25 and they sign documents they're accountable.
01:31:28 And most of the time, they'll tell me,
01:31:29 "Well, this person meets with them," or whomever.
01:31:33 That is not accountability to the top.
01:31:36 And I tell them that, "Well, if you have time to meet
01:31:38 "with marketing and your finance people,
01:31:41 "then you should have time to meet
01:31:42 "with your safety people weekly."
01:31:44 And if I had time to talk to Boeing,
01:31:47 I'd be fascinated to know how many times per week
01:31:50 their CEO people actually talk to their safety people.
01:31:53 That shows accountability.
01:31:55 It would be an interesting answer to that question.
01:31:58 - So, deans of business schools across the country,
01:32:02 and CEOs of corporations, big and small, are you listening?
01:32:07 Will you take a lesson from Boeing's experience?
01:32:09 - Yeah, 'cause if they're not doing this, they're wrong.
01:32:12 Flat out.
01:32:13 And we've seen this time and time again with accidents.
01:32:15 And I go all over the world,
01:32:16 I help companies straighten this out.
01:32:18 It's flat out.
01:32:20 - I'm gonna yield to Senator Johnson.
01:32:23 - So, let me just underscore,
01:32:25 from my own manufacturing background,
01:32:27 I think the key to a safety system,
01:32:29 quality system, is accountability.
01:32:31 In my little plastics manufacturing plant,
01:32:33 every roll of plastic that went out
01:32:35 had the operator's name on the name tag, on the roll tag.
01:32:38 If that was rejected, we knew exactly
01:32:40 who produced that, who approved it.
01:32:43 And so, accountability is crucial,
01:32:45 which takes me back to the 737 MAX,
01:32:49 and the Deferred Prosecution Agreement.
01:32:52 First of all, I want some clarity.
01:32:54 Was it or was it not the MCAS system that caused that crash?
01:32:59 - The MCAS system, Senator,
01:33:04 obviously played a significant role,
01:33:06 so did the lack of pilot training.
01:33:08 But as Mr. Jacobson has said, there was other factors,
01:33:10 and our analysis, my analysis,
01:33:12 shows that those airplanes also had manufacturing defects
01:33:15 that triggered the MCAS software.
01:33:17 - Mr. Jacobson?
01:33:19 - Yeah, I would-- - So, what were those
01:33:22 other defects?
01:33:22 I mean, was it the sensor?
01:33:24 I mean, only having one sensor
01:33:26 was part of that system, though, but.
01:33:28 - Well, the sensor, as Mr. Pearson has talked about,
01:33:33 the sensor showed problems.
01:33:36 The original sensor on the Lion Air airplane
01:33:38 showed a lot of manufacturing defects
01:33:41 when it was examined.
01:33:42 What I found curious was after the Ethiopian crash,
01:33:46 they said the sensor was taken off by a bird.
01:33:50 They had no evidence for that, none whatsoever,
01:33:53 but they concluded that it was the bird that did it.
01:33:57 And so, I think it's much more plausible and likely
01:34:01 that it was a electrical fault of some sort,
01:34:05 either arcing or something like that.
01:34:07 - So, of all the troubling testimony
01:34:10 that I've read here leading up to this hearing
01:34:12 and what I've heard here today,
01:34:14 probably the most troubling is the fact
01:34:17 that Boeing did not notify regulators
01:34:22 of this significant change in the MCAS system.
01:34:25 I mean, would you agree with that?
01:34:28 - I would.
01:34:29 I think both crashes would not have happened
01:34:33 if they had been fully transparent
01:34:35 and forthcoming with the design of the airplane.
01:34:38 - So, we come back to accountability.
01:34:41 - Yes.
01:34:42 - Has anybody been held accountable
01:34:45 for concealing that from the FAA?
01:34:47 I mean, 300-some lives were lost.
01:34:51 Again, my condolences to those family members of those.
01:34:54 Lives were lost.
01:34:56 This was beyond negligence.
01:34:58 This is an overt act.
01:35:01 And nobody has been held accountable
01:35:07 in any way, shape, or form,
01:35:08 financially, losing their job, criminally held liable.
01:35:12 - Look, we've been dancing around an issue here
01:35:18 that, quite frankly, being a systems engineer,
01:35:22 I design a lot of automation
01:35:24 and the interaction between human and automation.
01:35:27 And what they did is quite obvious.
01:35:30 They snuck the MCAS system
01:35:33 through the certification process, period.
01:35:36 It's that simple.
01:35:36 - And they-- - But they did that
01:35:38 over money, sir.
01:35:39 - Is that or was that criminal?
01:35:41 Again, I'm not a lawyer, I'm not a prosecutor.
01:35:43 Is that criminal?
01:35:45 Do we have laws in the books?
01:35:46 - I can't answer-- - That type of,
01:35:48 that type of, what's the right word?
01:35:52 - I don't know. - That kind of evasion.
01:35:53 I mean, was that criminal behavior?
01:35:55 Should somebody have been held liable criminally?
01:35:57 - I can't answer if that's criminal,
01:35:59 but as a cognitive engineer,
01:36:01 I can tell you, and I know how
01:36:02 the certification process works,
01:36:04 and I know how this accident works,
01:36:06 they snuck it through the process,
01:36:08 and it was all about money.
01:36:09 It was all about getting those airplanes to Southwest,
01:36:12 and it was all about money,
01:36:13 and that's why those people died.
01:36:14 - Has the deferred prosecution agreement
01:36:19 been made public, or is that sealed?
01:36:21 - I'm not aware if it's been made or not.
01:36:22 - It has been made public, Senator,
01:36:24 and it's an absolute,
01:36:25 probably the most embarrassing thing in my career
01:36:29 that I've seen is how those families were treated,
01:36:31 and that deferred prosecution agreement
01:36:33 should never have happened.
01:36:35 It was absolutely criminal that they did that.
01:36:37 It was just heart-wrenching.
01:36:39 - So who's in charge of that deferred prosecution?
01:36:43 Who agreed to that?
01:36:44 - That's the Department of Justice.
01:36:46 - Let me just intervene,
01:36:47 since I am a former United States attorney
01:36:50 and a federal prosecutor.
01:36:52 The Department of Justice
01:36:54 deferred prosecution agreement is public.
01:36:58 In fact, I was very critical of it
01:37:00 at the time it was reached,
01:37:02 and I've heard since then
01:37:03 that the Department of Justice
01:37:06 investigate whether, in fact, it has been violated,
01:37:08 and I think the ranking member raises
01:37:10 a very pertinent and important question.
01:37:13 Mr. Pearson has raised it as well.
01:37:16 He's presented evidence
01:37:17 that the Department of Justice should consider
01:37:21 through the FBI.
01:37:23 We have brought to the Department of Justice's attention
01:37:26 evidence that should be considered.
01:37:28 They're gonna have to make a judgment.
01:37:31 We can't because we're not prosecutors,
01:37:34 but accountability is critical.
01:37:37 - And that is the reason I'm going down
01:37:38 this line of questioning is
01:37:40 accountability all along the process,
01:37:44 within the company,
01:37:45 within their quality system,
01:37:46 their top management,
01:37:48 but then the FAA,
01:37:48 and then Department of Justice,
01:37:51 when they see the evidence,
01:37:52 not doing anything about it.
01:37:55 And again, I'll go back to
01:37:59 the reality of the fact
01:38:01 that we all want Boeing to succeed,
01:38:03 that we don't want to think
01:38:06 that there are conditions in these planes
01:38:07 that should really force regulators
01:38:09 to ground these planes,
01:38:11 what that would do to our economy,
01:38:13 what that would do to people's lives.
01:38:14 I mean, that's just a reality.
01:38:16 It's an awful reality,
01:38:18 but that's what we're all facing.
01:38:19 I think that's what's driving
01:38:20 the lack of accountability.
01:38:22 People want to be held accountable
01:38:23 because people don't want to take the actions
01:38:26 that might be required here.
01:38:29 I think that's just an awful reality.
01:38:32 - I just want to emphasize again
01:38:33 that the airlines play a huge role in this, right?
01:38:36 They obviously want airplanes,
01:38:37 they need airplanes to do what they want to do,
01:38:39 but they have very much a responsibility
01:38:43 to make sure those planes are safe.
01:38:44 I'll just give you an example.
01:38:45 We did an analysis,
01:38:47 and Alaska Airplanes,
01:38:48 we did it,
01:38:49 we published this thing in September 2023.
01:38:52 They had 53 brand new MAX airplanes.
01:38:55 We found over 1,200 aircraft system
01:38:57 malfunction reports that they had submitted
01:38:59 to the FAA,
01:39:00 1,200 on 53 brand new planes within two years old.
01:39:03 And I'm not talking tray tables or headrests.
01:39:06 I'm talking the systems
01:39:07 that Mr. Jacobson's been talking about.
01:39:09 So we need to make sure
01:39:10 that those things are investigated and resolved,
01:39:13 and they're supposed to be.
01:39:14 - Which is why I've reached out to the airlines,
01:39:16 I've talked to a couple CEOs.
01:39:17 We need to talk to their pilots,
01:39:21 we need to get their mechanics,
01:39:22 we need all these people talking together.
01:39:25 Just individual hearings aren't gonna do it.
01:39:26 I mean, this requires a full-blown investigation
01:39:31 with all these people being interviewed,
01:39:33 people feeling free,
01:39:35 they can come before us with whistleblower protection,
01:39:38 either stay anonymous or provide whatever protection we can.
01:39:42 Again, we need a lot of information,
01:39:44 we need a lot of witnesses,
01:39:45 we have an awful lot of information
01:39:47 to uncover and discover here,
01:39:48 a lot of truth to be exposed.
01:39:50 But thank you, Mr. Chairman, for holding this hearing.
01:39:52 - Let me just conclude,
01:39:54 and I would like to continue this hearing,
01:39:57 but Senator Johnson and I will be held accountable
01:40:01 if we're not in our seats
01:40:02 on the floor of the United States Senate before 1 p.m.
01:40:07 I wanna thank all of you for being here,
01:40:10 for all the reasons that you know too well,
01:40:13 you have taken risks throughout your career,
01:40:16 every one of you.
01:40:17 I wanna thank my colleague
01:40:21 for his very understandably passionate
01:40:26 and insightful comments,
01:40:29 which I share about the need for accountability
01:40:32 as a prosecutor.
01:40:34 Accountability is about deterrence,
01:40:36 it is about teaching lessons
01:40:39 with real consequences
01:40:41 for intentional mistakes and wrongdoing.
01:40:46 And I'm hopeful that we will be in touch
01:40:50 with the Department of Justice
01:40:52 to indicate our interest in cooperating with them.
01:40:55 And in the meantime,
01:40:57 this record will remain open for 15 days
01:41:01 for other questions that may be submitted in writing,
01:41:04 and also documents that may be submitted by others.
01:41:08 And we hope that there will be others
01:41:14 who will come forward.
01:41:15 So thank you all for being here today.
01:41:18 This hearing is adjourned.

Recommended