Glasgow is a city that likes fashion and Cruise has been a hotspot for enthusiasts for decades. The store has just opened a personal shopping suite, currently the only one in Glasgow, on its first floor so we caught up with personal shopper Elena Taggart.
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00:00 Hi, I'm Elena Taggart. Welcome to Cruise Personal Shopping.
00:03 This is our VIP personal shopping suite.
00:05 You can make appointments online via the Cruise website.
00:09 You can book in to see me or my colleague Olga.
00:12 Within the personal shopping suite, we have access to brands that you don't have within the store.
00:16 We can source items for you.
00:17 We would prepare the rail for your appointment,
00:20 prepare the sizes and the things to suit your needs.
00:23 So it might be an outfit for an event or it might be something specific that you're looking for.
00:27 We can order in advance, have it ready in your size and treat you to a luxury experience.
00:32 The advantage of personal shopping, especially for some of our male clients,
00:35 is that everything is there, ready to go in your size.
00:38 You're not wandering around the store looking for things.
00:41 I'm an experienced stylist, so I can quite easily understand what your need is,
00:46 what the occasion is and find outfits to suit your style.
00:51 And actually, perhaps even sometimes push out your comfort zone
00:54 and suggest things that maybe you wouldn't have found yourself.
00:56 Within the personal shopping suite, we have two luxury fitting rooms.
01:01 At the moment, this one is laid out for a ladies' wear appointment
01:05 and the other one is laid out for a men's wear appointment.
01:08 We host events as well.
01:09 So within the suite, we have already hosted a makeup event with Dior, which was really exciting.
01:15 Coming up next week, we have an event with Cellier, which I don't know if you noticed downstairs,
01:20 we have a collection of Cellier bags, Cellier Knightsbridge bags.
01:25 So it's Chanel, Hermes, Fendi bags, which are pre-loved.
01:30 Really exciting to obviously have the Chanel's in the store.
01:33 We're the only place in Glasgow that would have this collection.
01:36 You might have other shops that have one or two pieces, but we have a massive stock of them
01:40 and access to more through the Cellier group, which is great.
01:43 So it's a pop-up just for Christmas.
01:44 This personal shopping suite is only the second within the whole Flannels group.
01:48 Flannels have invested in this store and in the other store in Liverpool.
01:53 It's a directional move for Flannels, investing in the luxury experience for their elite shoppers.