MyAirline blamed the suspension of its operations on the lack of a contingency plan, compounded by a last-minute investor withdrawal. It says its abrupt move was taken out of a genuine concern for the safety of its passengers and employees
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NewsTranscript
00:00 We understand and note the anger and frustration due to our error and regret we may have lost
00:09 our passengers' trust in us.
00:12 This happened due to a lack of contingency plan as we were let down by an 11-hour pull-out
00:21 by an investor.
00:23 We also acknowledge our shortcomings with both MAFCOM and the Civil Aviation Authority
00:30 of Malaysia, CAAM, in our failure to initiate contact with the authorities and passengers
00:39 much earlier before we made our decision to temporarily suspend the operations.
00:49 The reason for the abrupt actions was due to the safety concerns we had for our passengers
00:56 and employees on the flight from Wednesday night to early hours on Thursday morning at
01:04 4.50.
01:05 At 4.50 Thursday morning, the last flight arrived safely at Terminal 2 KLIA and we issued
01:12 the suspension notice.
01:15 Although we have cancelled the flights in the morning wave, some passengers on later
01:21 flights were already at the airport and it was clearly an oversight on our part.
01:27 [BLANK_AUDIO]