PhilHealth member data ligtas sa cyberattack | News Night - video Dailymotion

CNN Philippines

Wala umanong dapat ipangamba ang mga miyembro ng Philippine Health Insurance Corporation sa kabila ng cyberattack dito kamakailan. Ayon sa PhilHealth, humingi na sila ng tulong sa ibang mga ahensiya para mabawi agad ang mga na-hack na system.  Nagbabalik si EJ Gomez.   Visit our website for more #NewsYouCanTrust: https://www.cnnphilippines.com/  Follow our social media pages:  • Facebook: https://www.facebook.com/CNNPhilippines • Instagram: https://www.instagram.com/cnnphilippines/ • Twitter: https://twitter.com/cnnphilippines

Transcript

00:00 to put the members at least.

00:02 Your database, your membership data, your contribution, your claims data,

00:07 accreditation, employer, contribution, etc.

00:10 It's intact.

00:12 Our database is not affected.

00:14 That's the failure of PhilHealth.

00:16 Despite the continuous hacking of its system,

00:20 PhilHealth's system has been hacked for more than a week.

00:23 And they say that the recovery is ongoing.

00:26 At present, they are recovering 30% of their income,

00:30 equivalent to 3 out of 8 external systems.

00:33 The internal systems are still being restored,

00:36 where claims processing and membership registration are affected.

00:40 PhilHealth's outdated security system is one of the problems

00:45 that led Medusa Ransomware to hack their system.

00:49 Their security system's license will expire in April.

00:53 While there were problems with procurement,

00:56 it was not replaced immediately.

00:58 At that time, there were procurement issues.

01:03 So for me, the reason was a strict compliance with procurement rules and regulations.

01:11 That's why we were not able to activate or continue with the system.

01:19 But there's still an antivirus system being implemented.

01:23 It's just that it is not updated.

01:26 If their security software is updated, this kind of thing can be stopped.

01:34 The system should be updated, the operating system should be updated,

01:37 the antivirus should be updated.

01:39 PhilHealth also lacks IT personnel,

01:42 which is why the recovery is taking a long time.

01:44 The agency has requested a joint task force

01:47 that includes the Department of Information and Communications Technology

01:51 and several law enforcement agencies

01:53 to expedite the recovery of the system that was hacked.

01:57 Despite this, PhilHealth members are still receiving benefits

02:02 through the implementation of the Automatic Eligibility.

02:07 So when the member goes to the PhilHealth office,

02:11 the member can access the data.

02:15 But as to payment, the member is directed to our accredited collecting bank.

02:21 So the payment still continues.

02:23 PhilHealth also reiterated that it will not issue a single cent

02:29 for the hacker who is asking for 300,000 dollars or 17 million pesos.

02:34 In fact, the agency believes that the ransomware attack was just a bluff

02:39 and the data that the hacker is saying will be fabricated.

02:43 With regards to database, we are the biggest, PhilHealth.

02:47 PhilHealth's database has 115 million.

02:50 From the time you are born till the time you die, you are covered by PhilHealth.

02:55 So in terms of most valuable database,

02:59 it makes sense for a group to attack PhilHealth more than the others.

03:03 EJ Gomez, CNN, Philippines.

PhilHealth member data ligtas sa cyberattack | News Night

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