• 2 years ago
Workers upskilling will help shield them from AI, says Concepcion | Business and Politics

Asean Business Advisory Council Chairman Jose Maria 'Joey' Concepcion 3rd suggests that workers must look into learning a skill that will not be affected by the emergence of artificial intelligence (AI) He adds that sectors that require human touch and interaction will be shielded from AI such as teaching.

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Transcript
00:00 So the big thing on the horizon now is artificial intelligence, you know with the fourth industrial revolution. Do you see that?
00:07 disrupting
00:09 entrepreneurs or maybe creating opportunities and maybe
00:12 Challenging others. What's your read on it? Oh, yeah, I may affect certain sectors. I mean
00:19 Bpo skull centers. I mean that could be a threat and that's why people always have to upskill themselves now
00:29 AI is definitely
00:31 Well for our sorry sorry stores. I think it's going to
00:36 Help rather than disrupt the sorry sorry stores
00:39 It will take a while for in fact for even for mentoring
00:44 It's going to be even easier for us to once you have AI then we don't need mentors to
00:50 Mentor them. We would just teach them they can ask all these questions and
00:56 The the the the there'll be a mentor there who will be telling them what to do. So for education, it's gonna be fantastic
01:03 Now I don't know about the schools with it. They'll start being
01:06 There'll be a that's will be a competitor to the schools to some extent. Yeah
01:10 Well, you know you mentioned schools, but they're they're not reviewing the k-12 curriculum and I I know others like you have been
01:18 pushing
01:20 government to include
01:22 Financial literacy and you know
01:24 Knowledge that will be useful to people should they want to go into business later on?
01:29 But how do you think they should adjust with AI?
01:32 You know becoming more popular now D. What's your input there?
01:37 Maybe it should you know so that they become not only I guess employable but also ready to
01:43 Start their own businesses in this new era. Well
01:48 They'll have to have a skill that will shield them from the effects of AI. Okay
01:54 for example being a
01:57 teacher, okay
01:59 If I really gets close to a human being you have a real competitor, you know, so
02:05 What can that person do? She has to maybe?
02:11 We think okay, maybe now I have to look at that a skill that AI will not be able to affect that that
02:18 Job or that negotia, so there are there are and I don't think everything can be done with AI. No, okay, and
02:28 There is it's still different in dealing with a human being. Okay, and and I think
02:34 Tourism is one area that I think can be shielded from that
02:39 And that's where we have to excel because we have so much potential to me
02:44 Secretary Frasca is doing a good job
02:48 But there is still so much opportunity if you compare the Philippines to Bali for what?
02:54 Quality Bali has or beaches versus us. So we have to look at areas whereby
03:01 It will be somehow shielded from from AI. I'm not gonna talk to an AI and think okay
03:08 He's in Bali. So I'll feel like I'm in Bali. No, it doesn't work that way, right? You still have to fly
03:13 Right. Yeah, so we'll have to we'll have to redefine where the real threats of AI will be no, right?
03:20 I think it'll be more of a
03:22 Positive for many people actually does it enter your mind that you know that there's this rise of a are
03:29 AI and what you're doing with the mentorship program. I mean
03:32 There are certainly going to be some skills that are gonna be
03:37 Obsolete in the future. I mean, I remember when I was in school that many of the things we learned in journalism school
03:43 I don't use today because we have computers, right?
03:45 But does that worry you or maybe make you think another in another way?
03:49 With regard to how you do the mentoring program for entrepreneurs or what skills you focus on?
03:56 More or less because of that so I will help for example, you know
04:03 But when Cody gosh, that's almost mentoring every weekend right on the malls. We just finished
04:08 Barney okay, I said, okay, so that's I
04:11 Need to have a 500 600 to a thousand people that come there. I joined the events. I sit down I talk to
04:19 entrepreneurs and
04:21 One was a cancer victim. I mean she's suffering from cancer, but struggling right the business and it's doing okay
04:29 So the mere fact and AI cannot inspire a person. There's a big difference
04:34 But a human being can show that compassion. I see so when you look at a you just type it. It's just straightforward
04:42 There's no compassion unless one day they make a real human being out of it
04:46 But so there are things that AI cannot do. Yeah
04:50 Let me put it another way because you know when I talk to my my children my my nephew's nieces
04:55 I show them things that we do at work and they're very quick to say. Oh, we we do it another way
05:00 It's more efficient faster. They're using technology. Do you think that you know, we you have successful?
05:07 Entrepreneurs doing the mentoring that's how you recruit right that maybe they will come across younger
05:12 Generations and say no the what made you successful may may not be what they see as
05:19 What will be required of them to be successful?
05:23 When it's their turn so it depends on what business model they plan to okay into no
05:28 And there's certain business models that to my mind. I will not be able to control totally right?
05:36 and I still believe that
05:39 The human touch is so important. Okay?
05:42 We can't just talk to machine and you know, I mean it doesn't work that way so I'm
05:51 I will add to
05:53 Helping those who cannot have a face-to-face mentorship or even a teacher
05:59 No, the AI will help in that aspect and not everybody's able to get to school because it's too expensive
06:05 So somebody can create an economy full of AI and they are learning from there and that is going to make education much cheaper
06:13 So there's certain sectors that will be threatened
06:16 But sectors that require the face the touch the you know, all of that to me would be shielded from it
06:24 Yeah, besides that human factor. Do you think there are other core skills that?
06:28 Will remain or will endure despite know all of these changes happening in technology. I mean financial literacy
06:34 For example, I mean is that is there something that you know, no matter regardless of what happens with technology these
06:41 core skills are going to be important for
06:44 Developing an entrepreneurial mindset definitely because my inspiration is really you get inspiration
06:50 Okay, some sometimes you can watch it from a movie sure and you get expired. But also it's and and
06:57 Seeing somebody an entrepreneur in front of you who's successful telling you what to do. That's an inspiration
07:03 So my experience over the last 18 years in mentoring MSMEs
07:07 The mere fact that you're present there. I'm present there and sitting down with them, right?
07:13 So you feel so much?
07:15 She's like so I mean I've mentored a father and a daughter putting a business together. You can see the impact
07:22 So and that's why we like the face-to-face now
07:26 Down the road. Will it be a robot that will be mentoring?
07:30 I wonder how many people will go to the robot versus a human being that has success
07:34 They will go to somebody who has you know, been there and succeeded
07:40 Yeah, I suppose someone like you who's actually done it and successful at it
07:44 But probably put the premium also on the the personal connections you have with other entrepreneurs and maybe making deals and creating opportunities
07:53 And now you're doing it, you know region wide and as and how important will that be in the future? You think?
07:58 That's the only way that
08:01 We cannot lose our
08:03 You know our being a human being. Yeah the moment we
08:09 Over do it then you will lose that relationship and you can see
08:14 Many in a sea and the biggest challenge really in bringing about the countries together is trusted
08:21 So that can only be done to being there being present. So in my
08:28 so many years in a sea and today
08:30 It's the friendship that you have created and that's how things start
08:36 businesses start you joint venture then that person has a
08:40 Person that can wants to get in touch. So it's really
08:44 Relationship is here. So it's really outside of technology. It's you can't do it
08:51 Like for example zoom we've been all used to zoom you can do it for a while but after a while
08:59 You will lose that personal touch
09:03 It's become strange when you're in a meeting and you seem to not know what to do
09:08 We cannot forget the social skills, right? And in talking to
09:13 Your your counterparts and and and harnessing these social skills. Are there any particular opportunities that you see that will be
09:21 Right now for I guess for for the taking I mean in terms of entrepreneurial and opportunities
09:30 Because you're in touch with with practically everyone in Southeast Asia now, right? Yes, and that's the network. We're trying to build it
09:36 Yeah, so you start as part of the council that council becomes bigger because the chambers
09:43 Join us the as in business investment summit is one then it gets wider as now we are trying to
09:50 Forge a more closer alliance and that starts when somebody would start to invest in one's country
09:57 Yeah, that's important because we can meet every time there
10:00 But if there is no in exchange of more trade or more investments in my country in your country, then it's not working
10:07 Yeah, I know there is a relationship problem or there is a competence problem, right? So but to me I
10:14 Think we're headed in the right direction. I mean you can see the
10:18 programs of each of a C and
10:21 Chairs is to bring a C and closer working together
10:26 Developing trust and doing trust is the most important when I because when somebody trusts you then he will go and further his
10:34 Relationship with you right building a partnership and that's what we want
10:38 Filipino companies in agriculture partnering with other companies from Malaysia Indonesia
10:43 Vietnam partnering with them. What and whatever agri product it is
10:48 Well, when we hear about you, it's always with good negotiable people forget you run your own large corporation the Philippines
10:55 What opportunities are you seeing in the region for our FM?
10:59 For consumption industries. We basically folks and food basically we're in flour milling. We're the largest ice cream company
11:06 Today select and we're now one of the largest in
11:10 milk
11:12 UHT milk now so and among that you've been flour milling for a long time, etc
11:20 And I think there's so much opportunities in the country today. Okay, and
11:26 Under this leadership, of course, you have headwinds. Unfortunately, you are the inflation and this is not caused by us
11:33 It's caused by other external factors. So hopefully those things turn around and and
11:39 Although as inflation was coming down fast, then you have a spike again in gasoline prices
11:46 Yeah, but I'm still optimistic that
11:50 What's nice in this government is the relationship between?
11:53 government people and the private sector
11:56 Because of the private sector Advisory Council it has somehow
12:01 Made us work as a team with the government. So when that comes together
12:06 Then you have a powerful
12:08 Group that can really make a difference
12:11 So to me getting the best minds in business to help government for free is one of the best things that this administration
12:18 Can't go wrong with that
12:20 you
12:22 You
12:24 You
12:27 You
12:29 [BLANK_AUDIO]

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