T-Mobile national outage is over, calls should work again
- il y a 4 ans
T-Mobile, Verizon, and AT&T customers were mystified on Monday when their calls stopped, which turned out to be a national outage for T-Mobile's network, in particular, which lasted for most of the day. At around 1 a.m. on Tuesday, the company tweeted that voice calls and text messaging had been fully restored.
According to reports on Downdetector and social media, the news reached around 2:20 p.m. ET on Monday. While AT&T told The Verge that its network was "working normally" and Verizon said that its network "was working well", T-Mobile confirmed that it was "working to fix" a voice and data problem which affected customers across the country. "
Verizon also said it was not to blame: "We know that another operator has network problems. Calls to and from this carrier may receive an error message, "said part of a company statement. It makes sense that what appears to be a multi-network outage could in fact come from a single operator, because people reporting failed calls do not always know which operator their recipient is using.
By 6 p.m. ET, T-Mobile had already restored data services, but was still struggling to bring phone calls back to normal.
The teams continue to work as quickly as possible to resolve the voice and messaging problems that some people encounter.
Data services are now available and some calls are in progress. Alternative services like WhatsApp, Signal, iMessage, Facetime etc. are available. Thank you for your patience.
Our engineers are working to resolve a voice and data problem that affects customers across the country. We are sorry for the inconvenience and hope that this fixed short circuit
2945 people talk about it
At almost midnight ET, six hours after this update, T-Mobile was not quite finished yet. "We are recovering now, but it may still take several hours before the customer's call and text messages are fully recovered," read a blog post by T-Mobile CEO Mike Sievert.
Several Verge staff were unable to place calls on T-Mobile on Monday. It appeared that Sprint, now a subsidiary of T-Mobile, and US Cellular were also experiencing problems.
It is still unknown what the problem could be, although T-Mobile said Tuesday morning that it was an "IP traffic problem that created significant capacity problems in the core of the network throughout throughout the day. " Earlier in the evening, FCC President Ajit Pai tweeted that the failure was "unacceptable" and that the FCC will investigate.
During the T-Mobile outage and a brief Facebook Messenger outage, there was a rumor on social media that the United States was undergoing a massive attack by distributed denial of service (DDoS), but up to 'these rumors now seem unfounded. Security researcher Brian Krebs, who knows a thing or two about DDoS attacks, tweeted that there was no indication that the failure was related.
briankrebs
✔ @ briankrebs
I have found no indication that these failures
According to reports on Downdetector and social media, the news reached around 2:20 p.m. ET on Monday. While AT&T told The Verge that its network was "working normally" and Verizon said that its network "was working well", T-Mobile confirmed that it was "working to fix" a voice and data problem which affected customers across the country. "
Verizon also said it was not to blame: "We know that another operator has network problems. Calls to and from this carrier may receive an error message, "said part of a company statement. It makes sense that what appears to be a multi-network outage could in fact come from a single operator, because people reporting failed calls do not always know which operator their recipient is using.
By 6 p.m. ET, T-Mobile had already restored data services, but was still struggling to bring phone calls back to normal.
The teams continue to work as quickly as possible to resolve the voice and messaging problems that some people encounter.
Data services are now available and some calls are in progress. Alternative services like WhatsApp, Signal, iMessage, Facetime etc. are available. Thank you for your patience.
Our engineers are working to resolve a voice and data problem that affects customers across the country. We are sorry for the inconvenience and hope that this fixed short circuit
2945 people talk about it
At almost midnight ET, six hours after this update, T-Mobile was not quite finished yet. "We are recovering now, but it may still take several hours before the customer's call and text messages are fully recovered," read a blog post by T-Mobile CEO Mike Sievert.
Several Verge staff were unable to place calls on T-Mobile on Monday. It appeared that Sprint, now a subsidiary of T-Mobile, and US Cellular were also experiencing problems.
It is still unknown what the problem could be, although T-Mobile said Tuesday morning that it was an "IP traffic problem that created significant capacity problems in the core of the network throughout throughout the day. " Earlier in the evening, FCC President Ajit Pai tweeted that the failure was "unacceptable" and that the FCC will investigate.
During the T-Mobile outage and a brief Facebook Messenger outage, there was a rumor on social media that the United States was undergoing a massive attack by distributed denial of service (DDoS), but up to 'these rumors now seem unfounded. Security researcher Brian Krebs, who knows a thing or two about DDoS attacks, tweeted that there was no indication that the failure was related.
briankrebs
✔ @ briankrebs
I have found no indication that these failures