Service desk integrations in NetCrunch 9.3 network monitornig suite

When something occurs on your network - for example, when a service goes down - you can get an alert through email, text message or through an alert box.

But what if your company already has a service or helpdesk platform already rolled out?

NetCrunch network monitoring suite can accommodate your existing infrastructure by integrating with your current platform. NetCrunch can send alerts to 21 services:

• Campfire
• HipChat
• IFTTT
• Pushover
• Ryver
• Slack
• Asana
• Connectwise
• Flowdock
• Freshdesk
• Freshservice
• JIRA
• JiTBiT
• LiveAgent
• Mojo Helpdesk
• Ops Genie
• Pagerduty
• Trello
• Zendesk
• Twitter

The integration is two-way, so tickets opened by NetCrunch can be closed in the platform of your choice. If someone closes a ticket in your servicedesk platform, NetCrunch will treat this alert as closed as well.

Download NetCrunch and use it for free for 30 days. Free live support is included, even in trial installations: https://www.adremsoft.com/