Pillow Talk with Pilar: Jeff Klein at LA's Sunset Tower Hotel

In the second episode of "Pillow Talk with Pilar," Condé Nast Traveler Editor in Chief Pilar Guzmán chats with Jeff Klein, owner of Los Angeles' iconic Sunset Tower Hotel, and talks room service, tipping policies, and the strangest request his staff has ever received (be warned: you might not want to watch with your mother in the room).