@SamayRainaOfficial Vs Amazon call center 😂 REACTION | Neha M.
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00:00hey everybody welcome back to a channel
00:02I am Neha
00:04today we are going to see
00:06summer and official vs amazon call center
00:10this video we are going to watch it today
00:12and this video I recommended to my brother
00:14so he was watching this live video
00:18i guess summer and a streamed
00:20a lot of days before
00:22he was watching this video
00:24he was laughing
00:26he was laughing
00:28he was laughing
00:30he was laughing
00:32so I asked what he was watching
00:34so he said this video
00:36you are watching the amazon call center
00:38so we said
00:40this video is laughing so much
00:42this video is going to be
00:44so that is why today
00:46we are here with summer and official
00:48channel
00:50amazon call center
00:52so let's see how this video is going to be
00:54let's see
00:56this video is going to be
00:58my father's photo
01:00my father's photo
01:02and my father's photo
01:04so much for a color print
01:06so much for a color print
01:08in the box
01:10so you can put your
01:12Amazon shirt and pants
01:14and I will put it on the top
01:16and I will go to the bike
01:18to deliver
01:20how did this happen
01:22that I have ordered some items
01:24and there is something missing
01:26so I should have to come
01:28what you are saying
01:30we have problems
01:32so you are saying
01:34this is my guide
01:36you should just give me a message
01:38tell me
01:40you are laughing
01:42you are laughing
01:44you know that this person
01:46will cut the phone quickly
01:48I will go to sit with my friends
01:50it is a good thing
01:52but all the best
01:54thank you for your help ma'am
01:56no ma'am
01:58sorry sir
02:00it is ok
02:02it is a bad thing
02:04regarding the team
02:06so you will transfer
02:08I am wrong
02:10do you know something about me?
02:11yes I have seen
02:12my videos
02:13oh wow thank you
02:18do you know my name?
02:19yes it is
02:20samirayan
02:21oh wow
02:22what a joke
02:26what is happening?
02:27you have to put a complaint
02:28for the phone
02:30there is no problem
02:31will you take it now?
02:32who?
02:33I will take it
02:34I will take it
02:36from the minutes
02:38as he said
02:40what are you?
02:42I will have to isolate
02:44and when you have to put a complaint
02:46I also take it
02:47you will also take it
02:49to tape
02:50you did
02:51then I will keep it
02:52but is you take it
02:54you would've beim taking?
02:57they will say
02:57that there is a tane that has caused a infection
02:59and an depression
03:01but we can
03:04It's a third party.
03:06We call them for installation and they don't know Amazon.
03:12I'm working on the technician line.
03:16So you come to the technician?
03:18Yes, there is a problem.
03:20But when I complain, you won't come to the technician line.
03:24I don't have to say that.
03:26I don't have to say that.
03:28It's not allowed to open hardware.
03:30If it opened, it's finished.
03:32If you put a complaint, the technician will come.
03:34I will come or my brother.
03:36He will check and say that there is a problem.
03:40Then you can open it.
03:42Then you will not do it.
03:44This was with my laptop.
03:46No technician will open it.
03:48What do I do? Do I replace it?
03:50It's not a cancel option.
03:52It's not a return option.
03:54Where is the missing part?
03:56Where is the product damaged?
03:58The wrong item was sent.
04:00The wrong item was sent.
04:02The wrong item was sent.
04:04No, the item is defective.
04:06It doesn't work.
04:08Comment.
04:10Printer not printing.
04:12Printer not printing.
04:18Scheduled technical visit.
04:20We can help fix this item.
04:22And complete your return.
04:24Return or call technician?
04:26No technician, don't call.
04:28You are also a technician.
04:30I am.
04:32Okay.
04:34I am.
04:35If you are a technician.
04:36If you are a technician.
04:38If you are a technician.
04:40If you have your own trust to be able to open it.
04:42I am.
04:43No.
04:44I am.
04:45Why?
04:46If I am.
04:48I am.
04:49If a service center is not done.
04:51I have.
04:52I have.
04:53Then I will.
04:54What will I do?
04:55Let me tell you.
04:56Let me tell you.
04:57It's with me.
04:58My laptop.
04:59It is with me.
05:00I am.
05:02My laptop isn't.
05:03My laptop doesn't work.
05:05No.
05:06I am.
05:07No.
05:08I am.
05:09Let me tell you.
05:10Let it cool.
05:11Turn on.
05:12What did I do?
05:13To put a video or to put a photo?
05:14What is it?
05:15To put a photo.
05:16Put it on.
05:17Yeah.
05:18What will I tell you to put a picture of them?
05:20Normally.
05:21They are always trying to put it in the process.
05:25I am taking a selfie
05:33There is an option in the call
05:35We will come here
05:37Hindi
05:39We will come here
05:41We will come here
05:43Why do we come here?
05:45We don't need it
05:47They said that the technician of the installation is not in front of me
05:54They checked everything
05:56No problem in the printer
05:58Is it your network?
06:00Is it?
06:01Why is it coming here?
06:02One second is not coming here
06:04Do you check it?
06:07I am not coming here
06:09Then I will come here
06:15Who is it?
06:16What is it?
06:18This is my Amazon
06:20I am a technician
06:22This is the installation call
06:24Ok, I understand
06:25I understand
06:26I understand
06:27Ok, I understand
06:28Ok, I understand
06:29So now I will
06:30Give it to me
06:31Don't give it
06:33You have to call
06:35You have to do it
06:36In English
06:37Let's see what happens in Hindi
06:39Yes, it is in English
06:42I will do it in Hindi
06:43I will do it
06:44I am also getting into the situation
06:45You have to call
06:46Hey
06:47Hey
06:48There will be a phone
06:49Hey
06:50Call
06:51Call
06:56Look over
06:57Then
06:58Hello?
06:59Thank you for calling for Amazon Drahaq Seva.
07:02This call can be recorded in our hands.
07:06We are doing the recording.
07:12What's the matter, Doctor?
07:14It's live here.
07:20Welcome to Amazon Technical Support. My name is Paavita. How may I help you?
07:23Ma'am, this call is being recorded. That's okay, right?
07:25Sorry?
07:26This call is being recorded. That's okay, right?
07:29Yes.
07:30Ma'am, the problem is that I...
07:32I had written in Hindi. Did you speak in English?
07:35Oh, she said it.
07:37You are Hindi English. You said it.
07:40Ma'am, one more thing. I wanted a printer.
07:43Did you?
07:44She doesn't print the printer, but...
07:46She doesn't print the printer.
07:48Okay.
07:49Forgive me, Sir.
07:50Whatever you are doing,
07:51you will check the details in your sister.
07:53That's okay, you will help me.
07:54Please, sir.
07:55It's a printer, right, Sir?
07:57I wanted to print the printer, but...
07:59I don't think it's a printer.
08:00I don't think it's a printer.
08:01Why?
08:02Why?
08:03Okay.
08:04Sir, wait.
08:05Sir, wait.
08:06The Canon's...
08:08Yeah, that's right.
08:09The Tanks G2012 all-in-one print scan copy.
08:13Yes.
08:14The Tanks that we have ordered,
08:15then it's only received, right?
08:16I think it's only received.
08:17Right?
08:18I think it's only received.
08:19It's only received.
08:20It's only received.
08:21It's only received.
08:22All-In-one print.
08:23Yeah.
08:24So what is the issue of it?
08:25Yes, ma'am.
08:26It's done.
08:27It's no matter if.
08:28All-in-one.
08:29I've always put a paper to it,
08:31I put paper on it,
08:33but this is not done either.
08:35When you put paper on it,
08:36I'm putting paper on it,
08:37then you're putting paper on it.
08:38I'm putting paper on it.
08:39If I put paper on it,
08:40then you're putting paper on it,
08:41then you're not putting paper on it.
08:42Yes.
08:43You need to put paper on it,
08:45and you need to give it.
08:46Did you follow the manual or the proper paper?
08:48Yes, I have followed everything.
08:50The technician is sitting behind me.
08:52Installed.
08:54So, you have kept properly papers and then it doesn't have to be removed.
08:58It doesn't have to be printed right?
09:00Yes, it doesn't have to be printed.
09:02So, the cable has been inserted properly?
09:06The cable has also been inserted.
09:08I have a whole proof.
09:10Yes, I can understand.
09:12Whatever you want.
09:14We are doing something else.
09:16Because the same issue is happening.
09:18Yes.
09:19So, there is a roller in it.
09:21Do you know how it works in the printer?
09:23Yes, definitely.
09:25So, there is a roller in it.
09:27The roller in it.
09:29The roller in it.
09:31The roller in it.
09:33The roller in it.
09:35The paper is removed from it.
09:37It is removed from it.
09:39It is removed from it.
09:41It is removed from it.
09:43It is removed from it.
09:44Yes.
09:45I am holding it from it.
09:46It is removed from it.
09:47Yes.
09:48I am wearing it.
09:49Okay.
09:50Okay.
09:51I understand.
09:52So, it is also removed from it.
09:53My guess, the roller in it.
09:54It is removed from it.
09:55The roller in it.
09:56It is removed from it.
09:57Yes.
09:58I have removed from it.
10:00It is removed from it.
10:01Yes, these two
10:04Sir, you told me that you have installed the keypad
10:08When it is open, do you check it properly?
10:11Is it on or not?
10:13It's on, I'm doing everything
10:15I'm doing everything
10:16I'm doing everything
10:17Sorry?
10:18It's on, everything is on
10:20I'll let you hear the sound
10:22No
10:23Sound?
10:24It's on
10:25Sound, sound
10:26What is the sound?
10:28Sound means
10:29Sound, sound
10:31What is the sound?
10:33Do you hear me?
10:36No, sir
10:37No, sir
10:38Do you hear me?
10:40No, sir
10:41One second
10:42Why do you hear the sound?
10:44I'm holding everything inside
10:47Do you hear me?
10:48Yes, it's on
10:49Yes, it's on
10:50It's on the normal sound
10:51Is it on the normal noise?
10:55No, it's on the normal sound
10:57So the sound is right
10:59Yes, it is on the normal sound
11:01Yes
11:02Can you hear me?
11:03No paper was still
11:19After singing so much, you can do it.
11:24You can do something like that, but you can't do anything.
11:27Okay, okay.
11:28Excuse me, sir.
11:29Whatever you want, please give me a message.
11:31Definitely, you can do it.
11:32You can check in the system.
11:34Okay, that's it.
11:36I'm not talking about this.
11:39I'm not talking about this.
11:41Ma'am, you should talk with the technician?
11:44Yes, sir.
11:45You know, we have to understand.
11:47We have to check in the system.
11:49We have to check with the details.
11:50Yes, sir.
11:51Yes, sir.
11:52Yes, sir.
11:53Okay.
11:54The technician is good.
11:56You can talk about it.
11:59He has helped us.
12:08There is a reply.
12:10Hello.
12:11Please, sir.
12:13Please, sir.
12:14Please, sir.
12:15Please, sir.
12:16Please check in our system.
12:17Please, sir.
12:18So please, sir.
12:20We will be waiting.
12:22Yes, sir.
12:23We are on the line.
12:24Thank you, sir.
12:25Oh.
12:26No, sir.
12:27We will also help.
12:29Hello.
12:30Hello.
12:31Thank you, sir.
12:33What word is your technician the technician?
12:36Sojapuri.
12:38How do you speak about words?
12:39Bengali.
12:40Okay, I'm going to open it.
12:41It's the link open, and start it.
12:44I'll see the video on the live.
12:48It's the link for me.
12:50I'll see the video on the live.
12:52I'll open it.
12:54I'll see the video on the live.
12:56I'll see the video on the live.
12:59I'll see you on YouTube.
13:01I'll see you on the live.
13:03I'll wait for you.
13:04It's a bit of tension.
13:06I'm not a bad guy.
13:08I'm not a bad guy.
13:10I'll see you on the live.
13:11Do you think we're talking about it?
13:20What are you talking about?
13:21I'll tell you about it on YouTube.
13:24That's it.
13:25Can you call us on your mobile phone?
13:28Can you call us on a technician?
13:32What are you talking about?
13:35Can you call us on a technician?
13:37Can you call us on a technician?
13:40Right, sir?
13:41I mean, if you can call us on a technician,
13:45or whatever you can do,
13:47if you can replace it,
13:48that will work for me.
13:49Yes, sir.
13:50We'll take it first.
13:51Actually, sir.
13:52I'll tell you, sir.
13:53One second.
13:54I'm going to tell you.
14:00Why are you looking at the printer?
14:01I'm looking at the printer?
14:02I'm going to tell you.
14:03Who are the installments?
14:04Yes?
14:05Yes, sir.
14:06You can check the particular product.
14:08It's 7 day service and replacement.
14:10Okay, sir.
14:11You will do that then.
14:12You will check the product.
14:14You will check the product.
14:15You will replace the product.
14:16Then you will replace the product.
14:17are they inspected for inspection?
14:21yes sir
14:23so who are they now?
14:25who are you asking?
14:27who are you asking?
14:29will they be a technician?
14:31not a technician
14:33they are an installer
14:35they are installed
14:37yes sir, if you want
14:39we will arrange a technician
14:41we will arrange a service and business
14:43now this is
14:45an installer
14:47they are also a technician
14:49they are also a technician
14:51but until the back end
14:53they will not give permission
14:55the technician will not be able to do it
14:57so if you have something
14:59you will have control
15:01they will get permission
15:03to open the printer
15:05yes sir, what are we talking about?
15:07okay, we are talking about this
15:09you will open the Amazon app
15:11yes
15:13yes
15:15yes
15:17yes
15:19yes
15:21yes
15:23yes
15:25yes
15:27yes
15:29Yes
15:31yes
15:33yes
15:35yes
15:37yes
15:39yes
15:40yes
15:41yes
15:43see you on prime video
15:45this is coming last time
15:47no sir
15:51no 7 day replacement
15:53i am not coming
15:55sir you go down
15:57particular your orders
15:59ok ok it looks small
16:01but it is in the middle
16:037 day service center replacement
16:05yes sir
16:07this product
16:097 day service center replacement
16:11you have to visit a service center
16:13ok i have to visit
16:15he will not come here
16:17no sir if you go
16:19we will arrange a technician
16:21he will check the product
16:23if there is an issue
16:25then you have to go to the service center
16:27we will check the product
16:29we will replace the product
16:31so the technician will not go
16:33with me
16:35yes sir you have to visit a service center
16:37this product
16:39you have to visit a particular product
16:41you have to search
16:43you have to visit a service center
16:45near me
16:47so do you get something to do
16:49yes
16:51some free offer
16:53some coupon
16:55i was asked to sit at home
16:57you have to give me a coupon code
16:59yes
17:01you have to understand
17:03what will my benefit
17:05yes
17:07replace it
17:09i have to ask something
17:11if i have to ask something
17:13then i will join you
17:15on amazon delivery team
17:17yes sir
17:19is
17:21you have to ask something
17:23what will my benefit
17:25you have to look at it
17:27i will tell you
17:29its always been in my call center
17:31all the things
17:33the same thing happened to me
17:35i guess two and a half years ago
17:37I had a lot of blue screens, so I realized that my SSD is bad, so I had a warranty because it's only one year warranty.
17:49So I had a warranty, so I had a lot of information, so I had a lot of information about my friends, so he was an engineer, so he could understand the hardware parts and all that.
17:57I have told them that they have a problem and they have a problem.
18:04They said that they have a warranty and they have a warranty.
18:10I am slowly learning how to use their blue screen.
18:14I have only 5 minutes to use my blue screen.
18:17I am not using it.
18:18I am not using it.
18:19I have a technician.
18:20I have a premium warranty.
18:22I am using it.
18:24I have told you that there is a service center in Solapur.
18:31I have told you that there is a service center in Solapur.
18:38I have told you that there is a laptop in the house.
18:43I guess it has been two years.
18:45But it is okay to keep the service center in the city.
18:50I have told you that it is a technician.
18:55This is the basic thing that you have to understand.
18:59This is the same thing that you have to understand.
19:00The technician will tell me that this is my phone.
19:04Every morning, every evening, every morning, every evening.
19:07Every morning, every evening, I would call them.
19:09Every day, I would call it at the call center.
19:11Who was coming from the center?
19:13Every time, I would call it at the call center.
19:16I have told you that she will tell me her phone and they have given me access to my phone.
19:22That is a person that has saved me.
19:23I have told you that.
19:25The person has saved me the phone.
19:26They have saved a call later in the call centre.
19:29I have told you, that is not my phone will also save me.
19:31This is the same situation, I don't understand what the problem is, I know that, how it feels like my laptop has given me the same thing.
19:43It's very bad, it's very bad, it's very bad. And sometimes my Wi-Fi has given me the same thing.
19:49But I don't understand what the problem is, I don't understand what the problem is.
19:59I don't understand what the problem is, I don't understand what the problem is, I don't understand what the problem is.
20:07I don't know where the problem is.
20:11So yeah, that is it for today.
20:14If you like this video, please like, comment and tell you how it looks.
20:19And if you like this video, please comment and share this video.
20:26So please follow that too. Thank you.