Santos Care struck of the CQC register
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00:00The shared office space you see behind me in Wolverhampton was until recently the
00:06head office of Santos Care, a social care provider which as recently as 2023 was
00:13providing services for Staffordshire County Council, but not anymore. The Care
00:19Quality Commission announced today that Santos Care has been struck off its
00:24register after being found to offer unsafe standards of care to some of its
00:29patients. The daughter of one patient said its care workers were so poorly
00:35trained that they even had to use YouTube videos in order to operate basic
00:40equipment. The ban means that Santos Care will no longer be able to provide social
00:47care services in the home. It's Mark Andrews for the Express and Star in
00:52Wolverhampton.