👉 En el hospital Luis Güemes de Haedo, las largas filas para obtener turnos médicos reflejan una creciente demanda de atención en el sistema público. La directora del hospital, Adriana Algaze, explica que la crisis económica ha llevado a muchos pacientes del sistema privado al público, saturando los servicios. A pesar de los esfuerzos por mejorar la infraestructura y ofrecer más turnos, la demanda sigue superando la capacidad. Las esperas pueden durar hasta 30 días para consultas no urgentes.
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00:00This is a queue to get a medical turn in a public hospital.
00:07This is AEDO.
00:09There was a long line that turned into a camp.
00:13Look at the amount of people there.
00:16Gabriel Prosperi, good day 24, sir. You're there, right?
00:21How are you, Luis?
00:22Exactly, meters away from those images that we just shared.
00:25Now we are in the office of the director of the hospital, Luis Güemes,
00:30who is going to attend to us and explain why these queues.
00:35We are with Adriana Algace.
00:38Doctor, why these queues?
00:41Well, good morning everyone.
00:44The reality is that these queues respond to the great demand of the population
00:50for medical attention, for specialists, for the need to carry out studies,
00:57the need to find an answer in a system that obviously tries to
01:02address all the concerns, all the needs of the population,
01:08but of course it is finite and has its bottleneck,
01:13which we are trying to solve all the time.
01:16But the reality is that in the face of a greater supply of services,
01:20with the incorporation of new equipment, new specialties, more complexity,
01:25the demand also increases, which cannot be solved in other systems.
01:31We are receiving many consultations from the private system,
01:35from patients who have access to shifts for a long time,
01:43and here they find it, in spite of everything,
01:46with a faster response than in the private system.
01:52So, well, what happens is that the demand increases
01:57and the number of patients approaching increases.
02:01Luis, Dr. Algace is listening.
02:04Dr. Algace, thank you for attending us.
02:06If I say, summarizing what you also explain,
02:09the crisis took people out of the private system
02:13and they all go to the public hospital.
02:15Am I saying it right?
02:18I don't know if all of them, but it took a large part of the population out.
02:21Of course.
02:22In terms of number, proportion,
02:25how much more do you serve at the AEDU WEMS hospital?
02:31We are currently serving 60 to 70% of social works.
02:38We have demand for patients with social works.
02:41And do you serve them the same and then do the recovery?
02:46We try to do the recovery.
02:48Now, in recent years,
02:52we have had the lack of support for the recovery of costs.
02:57We don't have a superintendent who regulates these recovery costs,
03:00so it costs us a lot.
03:02But the reality is that no patient's attention is denied.
03:06Today, I have a non-urgent ailment.
03:10I need to see a doctor.
03:13Approximately, when can I see a doctor at the AEDU WEMS hospital?
03:20No, we have an offer for clinic and gynecology.
03:26There are web courses that you can take from the application.
03:31There are other courses that you can take in person,
03:36because not everyone has access to digital media for the web.
03:42And through the regional node.
03:45We are currently having 30-day shifts,
03:49some before, because many times they are given priority.
03:54People with disabilities sometimes require attention earlier,
03:59so they have a shift.
04:01Those who are already in treatment, those are first-time shifts.
04:04Those who are already in treatment leave the consultation,
04:07and for the next consultation they leave the shift
04:09when the specialist indicates it.
04:11So it also depends on the delay of the shift.
04:14Doctor, on days like today,
04:16with very high temperatures and thermal sensations,
04:19I know that it is not the hospital's responsibility.
04:21I don't know if this has happened, I don't see it in the images,
04:23but can all those people who have been waiting for hours
04:27to get some water or some kind of relief,
04:31I don't know if the municipality of Morón,
04:33I understand that AEDO is part of Morón,
04:35could organize this type of operation,
04:37because there are people who are under the sun for hours and hours.
04:42We tried to resolve this a few years ago.
04:47There was no waiting room in external consultations,
04:50and the reality is that it was desperate,
04:52because this was happening, which you are mentioning,
04:54with long queues for many hours,
04:57in the sun or in bad weather, in the rain.
05:01And the reality is that we did an important job,
05:04with an important waiting room,
05:07which has the ability to enter all the patients who arrive,
05:15they are distributed by specialty,
05:17they are distributed in first-time shifts,
05:19inside the waiting room, with air conditioning,
05:21something more comfortable.
05:22The reality is that the external consultations
05:24open at 7 in the morning,
05:26which is the time when the attention begins.
05:30Clearly, there are people who, out of habit,
05:35or out of necessity, or because they require it,
05:41or if they decide, they arrive earlier.
05:44They are used to a habit in Argentina, unfortunately.
05:48Dr. Algace, thank you very much for this talk,
05:50and we wish you the best.
05:52Thank you very much, likewise.
05:54See you. Thank you.