En el Hospital Luis Güemes de Aedo, pacientes como Sergio y Mirta enfrentan largas esperas para obtener un turno médico. Desde la medianoche, decenas de personas hacen fila para recibir uno de los escasos 100 números disponibles diariamente. La falta de un sistema eficiente provoca que los pacientes deban esperar horas bajo condiciones climáticas adversas. La situación ha generado críticas hacia las autoridades provinciales, quienes son instados a experimentar estas dificultades de primera mano para comprender la gravedad del problema. Mientras tanto, se sigue buscando una respuesta oficial del hospital.
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00:00We are still at the Luis Güemes Hospital in Aedo
00:03with this torture for many people who had to spend the whole night to get a number and then get the shift.
00:10This is the case of Sergio, for example, who is here, sitting in his bed,
00:15who finally got his number.
00:18What number do you have, Sergio?
00:20Seventy-four.
00:21Seventy-four. For what number do they go in, more or less?
00:23Twenty-two.
00:24So you have at least a couple of hours more or more until they attend you.
00:28Three hours and a bit, for sure.
00:31How long did you wait in line? Since what time did you come here last night?
00:35From yesterday at twelve o'clock at night.
00:37Twelve o'clock at night. You already knew, you brought the sleeping bag.
00:40Yes, I made sure. There is another one left.
00:44The first time you come or have you come before?
00:46No, I've come several times.
00:48And did you have to make the same effort?
00:50The same. The same thing is always done here.
00:53What specialty do you need? Why did you come?
00:56And then you see when it's your turn to see a doctor.
00:59Yes, of course.
01:00The most important thing is that they attend you.
01:02And once they attend you, you have to line up again
01:06to take another shift to continue the treatment.
01:10It's a mess.
01:12But, well, they say they are very good doctors.
01:17Very good care.
01:19So that's why we're here.
01:21Thank you, Sergio.
01:24There you see it.
01:25Antonio, Sergio, like so many others who are inside.
01:29Others who have already started to withdraw.
01:31The first ones who were in the line we saw earlier.
01:34Those who, like Sergio, came at night.
01:37But look, he's been here since midnight yesterday.
01:40And he has number 74.
01:42They go for the twenty-something.
01:44There are 50 numbers left to attend, to take the shift of consultation.
01:49So he has a while more yet.
01:51I don't understand something.
01:52They made the line that we saw with you in the morning
01:55and they gave him a number.
01:57That number is to take a shift.
02:00That is, you receive the number and you go to another line
02:04to enter and they give you the shift.
02:11In this case, you can sit in a room.
02:14I'm still outside, it doesn't matter.
02:16The number will appear on an electronic board.
02:21How long can it take to give you a number, a shift?
02:24If you have already given the 100.
02:26How long can it take to call the 100 people
02:29and give them the shift of the specialty they want?
02:33Well, obviously, they have to do another procedure right there.
02:36Let's ask Mirta.
02:37Mirta is also here.
02:39From very early.
02:40Mirta, what number do you have?
02:42Hi, how are you?
02:43I have number 70.
02:44Number 70.
02:45They go for the twenty-something, more or less the same as Sergio.
02:47Why does it take so long since you have your number?
02:51Do they call you to give you the shift of consultation?
02:55Why does it take so long?
02:56Does the procedure take a long time in the window?
02:58I have no idea why it takes so long.
03:00The truth is that I don't know.
03:03Because it should be fast.
03:04100 numbers, if there are two or three windows.
03:07We waited all night for them to give us the number
03:09and now we have to wait until midday for them to give us the shift.
03:12Where do you come from?
03:13From Moreno.
03:16So you had to take the train and a bus to get here.
03:19Exactly.
03:20At night, at 12 o'clock at night.
03:22And how much time do you have from here to your house?
03:25An hour and a half, more or less.
03:28An hour and a half.
03:29So you go to midday from here, luckily,
03:31you get to your house one and a half, two in the afternoon.
03:33So you were almost 12 hours or more away from your house.
03:37That's right.
03:39But hey, they told us that this place is good,
03:42so we came to see.
03:45What happens is that the issue of shifts.
03:48The attention is good,
03:50but the organization of the shifts seems to me to be failing in something.
03:55People who have to come all night to get a shift
03:58give only 100 numbers
04:00and more than 200 people who left again without their number.
04:06Did you try the internet or telephone?
04:08You can't. There are no systems.
04:10There are no systems.
04:12For any specialty?
04:13For none.
04:15It would be barbaric for them to do it on the internet.
04:18Now winter is coming.
04:19Imagine waiting all night to get a shift.
04:22And with these heats, I tell you that it is not very healthy either.
04:25And that it does not rain.
04:27I heard from people who have come and they were caught in the rain
04:30and they were in the rain all night.
04:32Because here in the hospital they don't give a space
04:35so that these people can wait for their shift under the roof.
04:40Thank you, Mirta.
04:41Well, there is an impossible graphic description.
04:44Mirta and Sergio.
04:45Gabriel, do you know how this is solved?
04:48Kicillof, Magario, the Minister of Health,
04:53go to the public hospitals, guys.
04:55Go to the line that all the people make.
04:58It is the only way that they will understand
05:01what is happening in the province they govern.
05:04How are you going to have people making a line
05:08from eight o'clock at night to get a shift,
05:11to look for a number,
05:13and then make a line to get the shift,
05:16also a wait of three or four more hours to get a shift?
05:19It is an unprecedented thing.
05:22There is no explanation.
05:25Let Kicillof go to make the line.
05:27Let him go with the children, let the officials go.
05:31Let's see if they understand a little what is happening in the province
05:34that they govern, or actually de-govern.
05:37It is incomprehensible, Gaby, this.
05:41We continue to insist to have the authorized voice,
05:45the official voice of the hospital.
05:48We will continue to insist in the course of the morning.
05:51If it is not in another morning, it will be in Buendía 24 with Luis.
05:55We will continue to try to see why the system works like this
05:59and the explanations it requires.