Minister Nara Lokesh Launches WhatsApp Governance in AP : దేశంలో తొలిసారిగా ‘మన మిత్ర’ పేరుతో ఏపీ ప్రభుత్వం వాట్సప్ గవర్నెన్స్‌ ను ప్రారంభించింది. ఈ సేవలను ఉండవల్లిలోని నివాసంలో మంత్రి నారా లోకేశ్ శ్రీకారం చుట్టారు. దీనికోసం అధికారిక వాట్సప్ నంబర్‌ 95523 00009 ను రాష్ట్ర ప్రభుత్వం కేటాయించింది. ఆ ఎకౌంట్‌కు వెరిఫైడ్‌ ట్యాగ్‌(టిక్‌ మార్క్‌) ఉంటుంది. వాట్సప్ గవర్నెన్స్‌ ద్వారా ప్రజలకు పౌరసేవలు అందివ్వడంతో పాటు వినతులు స్వీకరిస్తారు. అలాగే వారికి అవసరమైన సమాచారాన్ని చేరవేసేందుకు వీలుగా వాట్సప్ గవర్నెన్స్‌ను ప్రభుత్వం తీసుకొచ్చింది.
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00:00I got this idea from the Yuvagalam Pathiyathiru.
00:02If you press a button, you get food, if you press a button, you get a movie, if you press a button, you get a taxi.
00:08But if you press a button, why is the government not coming to you?
00:11I accepted that challenge and said that.
00:13That's why today, our friend is the government in the hands of the people,
00:16the government of the people in the hands of the people, and our government of the people.
00:19With this intention, we are starting this today.
00:23In the Yuvagalam Pathiyathiru, I got a chance to know the problems faced by the people step by step.
00:28When I met all of them, they asked one thing.
00:29If we have a caste certificate, why do we have to get it every month?
00:34If we have an income certificate, why do we have to go to the authorities again?
00:37If we have to pay the power bill, why can't we pay it seamlessly?
00:40If we have to get an RTC ticket, why do we have to get it when we get on the bus?
00:44Why can't we plan in advance and get it?
00:46They kept asking me the same thing.
00:48In the past five years, I have seen situations where certificates are not issued.
00:55Why should it be like that?
00:57When I saw MPTC's competition in Duggirala Mandalam,
01:00they did not issue a certificate.
01:02They did not issue a B.C. certificate.
01:04That day, I understood.
01:05There is a flaw in the system.
01:06This has to be corrected.
01:07No one should be troubled for a certificate.
01:11I started thinking like this.
01:13After three months and nine days of signing the MOU, this was launched.
01:18If you look at it once, you have to integrate 36 departments.
01:22This is a very complex project.
01:25We are launching 161 services in the first phase.
01:28My team told me not to tell you, but I am telling you today.
01:31In the second phase, we will launch 360 services.
01:36There is no debate, no discussion.
01:39We will launch.
01:40The government takes the responsibility of providing real-time certificates to the public.
01:50QR code is on every certificate.
01:53If you scan the QR code, you will get a link to the AP government website.
01:58On the AP government website,
02:00you can see the name and details of the certificate.
02:06No one has the opportunity to generate fake certificates.
02:10We have decided to bring blockchain too.
02:14We will release it soon.
02:17On one side, revenue services.
02:19On the other side, municipal services.
02:22On the third side, endowment services.
02:24We will launch TTD and MNHA services.
02:29In two phases, TTD will be launched.
02:32God's blessings will come to these services.
02:36There will be a number for selection.
02:42You have to select.
02:44In the next phase, we will launch AI bot.
02:49If you want to get a bus ticket from one place to another,
02:54you have to pay double the price.
03:01We have decided to launch AI bot in two phases.
03:06Not only that, voice too.
03:08Not only in English, but also in Telugu.
03:11We have decided to respond to the system.
03:17We have not done this anywhere in the world.
03:21We are the first nation.
03:25We are learning this at home.
03:27I don't say this is perfect.
03:29We have done all the load testing.
03:31We still have a lot to learn.
03:33If everyone comes and logs in,
03:38if the transaction stops,
03:40we have decided to call back.
03:43We will find out where and why it failed.
03:45We will find out if there are any problems in the system.
03:48We will improve the system.
03:50Not only that,
03:52in real-time governance,
03:55integration of data from all departments is happening.
03:59All departments can bring data,
04:01create a data lake,
04:03and our government works with the aim of providing seamless services to everyone.