In the last part of this Straight from the Expert episode, 2024 Harvard Nieman fellow and former GMA News Online EIC Jaemark Tordecilla and Google Philippines Head of Government Affairs and Public Policy Yves Gonzalez answer whether or not AI will replace humans in the workplace in the future.
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00:00Hello again, and welcome to the second part of this Straight From The Expert episode.
00:14So Generative AI is a set of different technologies that help you deal with different tasks such as computer vision, generating content, and many other tasks.
00:25So it's a lot of different technologies under the banner of the branding Generative AI.
00:36So you're able to use different models for different applications.
00:41So for example, we're most familiar with chatbots like ChatGPT.
00:47Those are NLMs, and you can use it for different types of tasks like summarizing and generating content.
00:56There are also Generative AI tools for image generation, video and audio generation, for example, and also for computer vision.
01:08Generative AI models are data-driven, so providing them with reference data or text is essential before they can be used.
01:16Providing them with highly relevant data provides the best output.
01:20In addition, offering guidance on the expected output will further improve the generated content.
01:26How is AI being used in the workplace?
01:29For example, if you're a knowledge worker, where your work is about processing emails, writing emails.
01:36So sometimes you'll write an email and then you think, I want to make this sound professional.
01:42Or you're writing an email and then you think, I want to make this sound nicer.
01:49So things like that, where AI is able to help you adjust the tone of your email.
01:55AI is now being used to complement, to supplement everyone, a lot of people in their everyday work.
02:03What do you think, if I take a photo of my outfit and I ask Gemini, hey, what can I add to my outfit to give it more spice?
02:11Is it giving? Is it the vibes? Will Gemini be able to answer that?
02:14Definitely. So for example, you can take a photo, you tell Gemini, you're going to an event tonight.
02:19Describe your event. So let's say, is it a formal event? Is it an event with your friends?
02:23So that at least Gemini knows the context of the look that you're trying to go for.
02:26And then when you put in that image, and then Gemini will suggest maybe add a scarf, add a belt, change the color.
02:33The shoes don't match the outfit. So things like that. Now you have basically a stylist in your pocket.
02:39According to studies, there are four main points where generative AI tools can help.
02:45Number one is the customer journey or the chat journey.
02:50So many companies are already using generative AI solutions for customer support or chat bots like virtual tutors.
03:00The second is content summarization.
03:03So you can take a very big piece of content or a complex data set and summarize this into headlines.
03:11Third is content generation.
03:13So whether it's asking you to write a speech for a toast or for generating a new image or generating a song even.
03:23And the last is coding.
03:25So you can use generative AI tools for generating code that you can put into a programming language or to do data manipulation.
03:34And so for the newsroom, our rule of thumb is that you can't use generative AI as a source of information.
03:40There are efforts right now to try to mitigate that with tools that can detect deepfakes.
03:48They're not yet there, so it's harder to detect deepfakes.
03:52But there's also a campaign for media organizations to spread knowledge about how easy it is for deepfakes to spread
04:01so that they know what news outlets they could go to for trusted information
04:06and to not believe everything they see or read or hear online.
04:11So is it true that AI will replace humans in the workforce?
04:15So once upon a time, humans, when we would travel long distances, we were dependent on horses, right? Horses.
04:22And basically with horses, you had an industry of people racing the horses, taking care of the horses, you know, the food for horses, saddle makers.
04:32So basically, transportation revolved around horses, right?
04:37When cars were invented, you know, cars is basically now the AI, right?
04:42Of course, those who were racing the horses would say, this vehicle will take our jobs away, right?
04:49But what happened? So what happened was when automobiles were invented, it created new jobs.
04:55And so basically, by the creation of the technology, there will always be some job shifting and new jobs that basically you never even thought of.
05:07AI has the potential to have an impact across a lot of different industries.
05:25There may be some jobs that may be affected.
05:29There may be some jobs that may be replaced.
05:32But there may be some jobs that can be created where they're looking for AI specialists.
05:40So there's a lot of threats, but there are also some opportunities.
05:44The way I look at AI right now is that it's a tool that, for example, for me as a journalist, that I could use to make things easier for newsrooms here in the Philippines and across the global south.
05:59And so that's what I'm looking for in terms of AI.
06:03But of course, doing it in a responsible way.
06:06Just as how do you use, how do you develop AI in a safe and responsible way that we also watch out for everyone.
06:15We also watch out that it will not cause danger and harm to society.
06:19At the end of the day, realize, remember that AI is a tool, that AI is a collaborator.
06:25At the end of the day, it's still up to us.
06:28The ultimate objective is still improving humans and society as a whole.
06:40Now that was a very interesting talk about AI.
06:43I know that I learned so much and especially how I'm going to incorporate AI into my daily life.
06:49One, for my work, get ready for those little professional but really mean type of emails.
06:56And of course, I'm going to ask them how to style my clothing and have my own personal stylist.
07:01And I'm sure you guys as well will find a powerful tool in AI.
07:05So I can't wait for all of us to explore what AI has in store for us.
07:10And that is it for the world of AI.
07:12Thank you so much to our experts, Sir Yves Gonzalez and Sir J. Mark Tordesilla for sharing their time and knowledge with us.
07:20Well, this concludes this episode of Straight From The Expert.
07:25If you're looking for more helpful and informative videos and stories like this, visit gmanetwork.com slash lifestyle
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07:38And while you're on it, you can also try and Google me and you'll find me somewhere.
07:45And thank you for watching and until the next episode of Straight From The Expert, goodbye.
08:08Transcribed by https://otter.ai