Panayam kay MIAA spokesperson and Head Executive Assistant Chris Bendijo ukol sa sitwasyon sa paliparan at mga paghahanda sa darating na #Undas2024
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NewsTranscript
00:00The situation of our borders and the preparations for the upcoming waves.
00:06We will discuss this with Atty. Chris Bendijo,
00:10the spokesperson and head executive assistant of Manila International Airport Authority.
00:16Atty. Chris, good afternoon to all of you.
00:20Good afternoon, Ma'am Nina Asikweng.
00:23Atty., we would like to ask for an update on our borders after the storm Christine.
00:29What are the damages that were caused by this?
00:34Insofar as our last typhoon, we sustained damage to our water supply.
00:40One of our water pipes was damaged.
00:43We also had a breach in one of our x-rays.
00:47However, our private concessionaire, the UNIA Infrastructure Corporation,
00:52was able to repair it.
00:54Here, we can see the advantage of the private sector in protecting our borders
01:00because they can immediately buy parts to compensate for the damaged equipment.
01:07Sir, what are your preparations for the possible effects of this typhoon?
01:14Right now, Ma'am.
01:16Sorry, Ma'am.
01:18Hello, Sir.
01:20Sorry, Ma'am. What is it?
01:21What are your preparations for the possible effects of this typhoon?
01:29Right now, we have a team actively monitoring this typhoon.
01:32We understand that it intensified.
01:34But so far as operations, we have not received any news from our airlines.
01:39We are hoping our passengers can actively monitor and directly coordinate with their airlines
01:44so that if there are cancellations, they can be informed immediately.
01:48We have to be aware that the weather here in Paliparan is not bad yet.
01:54But in our destination, the weather there is already bad.
01:58So it is possible that cancellations will still occur.
02:03In the upcoming typhoon, what are your preparations for this?
02:11That's right, Ma'am.
02:12At present, we are here in the office of CAD.
02:16Our coordination meeting is ongoing as a preparation for the typhoon.
02:21We have an off-plan trip to the typhoon 2024
02:25from the directive of our Secretary of Transportation, Jimmy Bautista.
02:29This is also exciting for us because this is the first time
02:34that we will launch an off-plan trip with the private sector, our NNIC,
02:39because the operation and maintenance of our terminal is already in the private sector.
02:43Even so, our off-plan trip will continue to coordinate with the agencies running around Paliparan
02:50so that we can ensure that our trip is safe, safe and reliable,
02:55especially for the passengers of Paliparan.
02:58When it comes to personnel, will airport security be added that can help our passengers?
03:06That's right.
03:07In our coordination with the security block,
03:11our Philippine National Police Aviation Security Unit,
03:15they will add additional warm bodies.
03:18To my understanding, they will deploy additional 100 to 200 personnel
03:22so that we can ensure that our terminals are safe.
03:26Okay. How is the situation of our airport now?
03:30When it comes to the comfort of our travelers,
03:32because before, there were complaints that there is no aircon,
03:36the line is long, and it's crowded, especially now that it's the off-plan trip.
03:42That's right, Ma'am Nina.
03:44Our private sector is now operating.
03:48We can notice that they have additional deployment of seats,
03:52so some of our passengers can already board.
03:54In terms of queuing, just like our preparation for the off-plan trip,
03:58our Bureau of Immigration and OTS have a commitment
04:02that they will deploy additional personnel
04:05so that our passenger processing inside the airport is efficient.
04:09So, deployment of additional immigration personnel,
04:12deployment of additional OTS screeners,
04:15so that our passengers can continue their processing.
04:19Aside from that, when it comes to processing and check-in counters,
04:23how can you prepare for the congestion there
04:26and to avoid having the same problem in the luggages?
04:30In our coordination with our private concessionaire,
04:34as well as with our airlines,
04:36they can see that they can open our check-in counters early,
04:40so that our passengers can be processed early.
04:44When they are processed, they can enter the airside
04:48and we have a lot of amenities here for our passengers.
04:51As for our baggage handling,
04:53this has been addressed by our private concessionaire.
04:56They already have the remedies
04:59to solve the problem in our screening device,
05:04the X-ray that was detected in our baggage handling system.
05:08Okay, our time is a bit different.
05:11Are you ready for suspended or cancelled flights?
05:15And how will you take care of the passengers
05:18if they are stranded at the airport?
05:21What are you going to do if they are stranded there?
05:24That's right, Ma'am Nina.
05:26In fact, we just discussed that here at CAB.
05:30We are reminding them that it's good for our passengers
05:33to visit the CAB website
05:35so that they can be aware of their passenger bill of rights.
05:40We are also reminding our airlines
05:43about their responsibilities in cases of cancellations.
05:47What are the things that we can extend to help
05:50if we need to provide meals,
05:51if we need to provide accommodation?
05:53We are reminding our airlines about their obligations.
05:57Okay, and again,
05:59for those who will travel to the airport,
06:02how many hours before they need to arrive?
06:06Ideally, local or international flights.
06:11As a reminder, for international flights,
06:14we hope you can come to the airport
06:16three hours before your flight
06:18and for domestic, two hours before.
06:20But this is just to accommodate your entire process
06:24and possibly contingencies.
06:26That being said, we also invite our passengers
06:29to visit the websites of the different government agencies
06:32that operate within the airport.
06:34Our OTS so that you can be familiar with the prohibited items.
06:37We need to register our e-travel here
06:40and we can do it within three days before our flight.
06:44As well as our familiarity with the processes
06:46in immigration, customs,
06:48and other agencies that are located in our area.
06:51That way, we can be sure that your process
06:53for your flights is smooth and very efficient.
06:56Sometimes, the prohibited and non-prohibited items
06:59need to be clarified so that the queue won't get longer.
07:02There are prohibited items that need to be checked in,
07:04for example, laptops, batteries.
07:06What are the prohibited items that need to be checked in
07:09and should be hand-carried and vice versa?
07:12That's right, Ma'am.
07:13We can see the list of prohibited items
07:16on the website of the CAO.
07:19And then, regarding our aerosols,
07:22our liquids, aerosols, gels,
07:25there are only 100 ml limitations, if I'm not mistaken.
07:28That's why, again, we suggest for our passengers
07:31to visit the website of the different agencies
07:33working in the airports
07:35so that they can familiarize themselves
07:37with what's prohibited and what's allowed
07:39so that they won't have to worry
07:40about boarding their airplanes.
07:43That's right.
07:45Because sometimes, you're there
07:47and you're being asked to remove and hand-carry.
07:49That's why, we should be clear
07:51on what can be checked in and what can't be checked in.
07:53Thank you very much for your time,
07:55Atty. Chris Bendijo,
07:57the spokesperson and head executive assistant
07:59of Manila International Airport Authority.
08:05Thank you for the opportunity, Grappanon.