A rollercoaster had to shut after a structural beam fell onto the track - and left passengers 'stuck for over an hour' and needing to be rescued.
The incident happened at 3.25pm on October 25, 2024, on the Monkey Mayhem ride at West Midlands Safari Park.
A metal structural beam from the ride is said to have fallen onto the track before the rollercoaster came to an emergency stop and closed.
Regal Smith, 27 - who was at the park with their son - said people started "screaming" and "running away" from the ride.
They said two people - who looked like a mother and son - were stuck on the ride 'for more than an hour' before a rescue team were able to bring them down.
A spokesperson for West Midlands Safari Park confirmed that on October 25, a support beam partially detached on the Monkey Mayhem ride, prompting an emergency stop and the safe evacuation of two guests, with no injuries reported.
The incident happened at 3.25pm on October 25, 2024, on the Monkey Mayhem ride at West Midlands Safari Park.
A metal structural beam from the ride is said to have fallen onto the track before the rollercoaster came to an emergency stop and closed.
Regal Smith, 27 - who was at the park with their son - said people started "screaming" and "running away" from the ride.
They said two people - who looked like a mother and son - were stuck on the ride 'for more than an hour' before a rescue team were able to bring them down.
A spokesperson for West Midlands Safari Park confirmed that on October 25, a support beam partially detached on the Monkey Mayhem ride, prompting an emergency stop and the safe evacuation of two guests, with no injuries reported.
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FunTranscript
00:00there's that piece of track there yeah and that piece of track sorry that it's
00:06a supporting beam here and that supporting beam should be joined to
00:09there but instead
00:20the monkey mayhem
00:30I got it
00:40I can see it, oh my god
00:48Bob, you don't want to go in the cannon because you don't like it
01:00you
01:13get down the wheels, all the way, all the way
01:19keep turning, keep turning, make sure your foot's on the pedal as well