Looking at the capitals, Northern and Western European cities reported higher satisfaction with public transport, while Southern and Eastern European cities exhibited lower satisfaction rates.
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00:00Going from point A to point B might not be the same experience all around Europe.
00:09Public transport has a big impact on residents' overall satisfaction with the city they live in.
00:147 out of 10 residents in Europe are generally satisfied with public transport in their city.
00:22However, there is a huge gap in public transportation satisfaction levels
00:26across European cities. When comparing factors like affordability, safety, frequency and
00:33reliability, there is a geographical trend where northern and western European cities
00:38report higher satisfaction with public transport, while southern and eastern European cities
00:45exhibit lower satisfaction rates. Satisfaction ranges from 29% in Rome and Tirana to 91% in
00:54Vienna. This disparity is even greater among non-capital cities, with rates varying from 22%
01:02in Italy's Palermo to 95% in Switzerland's Zurich. For the most part, residents of
01:09capital cities tend to have a higher perception of safety in public transport, except Rome.
01:16In fact, in Rome, less than half of the population considers public transport safe.
01:21Rome also reports the lowest scores in ease of access, frequency and reliability.