As a restaurateur, how does Amado Forés handle feedback and criticism?
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LifestyleTranscript
00:00In terms of handling criticism, I think it's really treating it firstly as feedback and that
00:05they mean well for you. As a team, hear and then listen, and then learn from it, and then respond
00:11most importantly. Especially with your response, it really has to be immediate. But more importantly,
00:17it's also finding ways to show them that you have long-term solutions. And lastly,
00:23ways also to prevent it from happening again.
00:30you